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Reviews of Property Vine - North Shore Kawana and Waterline

3.5 out of 5
Property Vine - North Shore Kawana and Waterline
15 Shine Court, Birtinya, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 397 reviews" "
Rating 8 - Good. 133 out of 397 reviews" "
Rating 6 - Okay. 38 out of 397 reviews" "
Rating 4 - Poor. 17 out of 397 reviews" "
Rating 2 - Terrible. 12 out of 397 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Position in relation to the hospital. View. Furniture. Only negative was No WiFi following the instructions.
Stayed 1 night in Apr 2024

4/10 Poor

Susan, Mount Gravatt East

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and relatively new so in good condition. It’s designed for maximum efficiency so don’t expect any service from staff. Bed was comfortable. Netflix didn’t work. The most annoying thing is conflicting instructions for check in and check out. It’s a confusing system for parking and key pick up and drop off. I received emails and texts with different instructions and mislabelled keys. Not a huge deal but don’t go there if you want a pleasant human interaction
Stayed 1 night in Apr 2024

4/10 Poor

Susan, Mount Gravatt East

Disliked: Amenities
Extremely complicated check in and unhelpful to the point of rudeness staff at the so called reception area. Designed for all the work to be done by the guests. The property was ok but soulless.
Stayed 2 nights in Apr 2024

10/10 Excellent

YiQin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to transport and quiet spot to stay. The owners were happy to let us book the studio apartment including our 2yo, which was gracious of them. A lot of food options were closed due to Christmas period but otherwise it was excellent. The airconditioning was good as well
Stayed 5 nights in Dec 2023

8/10 Good

Eireen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in procedure a bit tricky and not very clear communication regarding parking, but once you’ve got this sorted, it’s all good. The property itself is clean, great space for families, convenient central spot and secure. We really enjoyed it and will definitely return here.
Stayed 3 nights in Jan 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for walking distance to the hospital. It is pleasant to walk along the canal as well.
Stayed 1 night in Mar 2024

8/10 Good

Garry

Business traveller
Liked: Cleanliness, room comfort
Unfortunately there was no soap provided but all else excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Jan 2024

8/10 Good

James

Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Mariko

Travelled with family
Liked: Cleanliness
Nice and quiet, beautiful view from balcony. Towel supply wasn’t enough.
Stayed 2 nights in Jan 2024

6/10 Okay

lisa and don

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Hi Team, thankyou for our stay. A couple of things could make it easier for guests. A hook / loop to hang the hand drying towel on. Three is spaced next to the vanity on the wall for this also a hook to hang your shower towel next to the door opening to the shower, there is space here also. A seal around the shower door to stop the water from soaking the mat. Just little things that could make a person's stay a little easier. Cheers and thanks again. Merry Christmas to one and all.
Stayed 7 nights in Dec 2023

10/10 Excellent

Lynda t

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Louisa

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The Studio Room we had we had mould in the shower, very dusty floors, the sliding balcony door was unable to lock it & both mornings we were woken by maintenance crew working in the roof before 8am.
Stayed 2 nights in Dec 2023

8/10 Good

Antonio

Travelled with family
Liked: Room comfort
Normal
Not so clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Khloe

Stayed 2 nights in Dec 2023

8/10 Good

Sarath Kumar

Stayed 1 night in Dec 2023

10/10 Excellent

Hannah

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very helpful , clean , and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

SUSAN

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small apartment but clean and very comfortable. Great shower
Stayed 2 nights in Dec 2023

8/10 Good

Ben

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spotlessly clean, view over lake
Stayed 1 night in Dec 2023

6/10 Okay

Hillary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no possible way to connect the TV to the internet because it was asking for a name and password but there was no option to type
Stayed 1 night in Dec 2023

8/10 Good

Debi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenience for family connection... Also simple clean lines along with desirable views...
Stayed 1 night in Dec 2023

8/10 Good

jai

Stayed 1 night in Nov 2023

10/10 Excellent

Cory

Stayed 1 night in Nov 2023

2/10 Terrible

victoria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property is disgustingly filthy. I alerted reception, who basically told me it was my fault for not telling them sooner. After checking in we popped into the apartment, changed our clothes then went back out till late, came back and to bed, the next morning my children both had surgery at 7am and I was unable to leave them that day. When i told them this it was still a case of you should have told us, no apology. Please don’t stay here if you are having surgery as it is unsanitary. Which is a shame as the proximity to the hospitals is handy. Thick dust everywhere, spilt food and drink all over the kitchen and fridge and on walls throughout. Black mould on windows and in washing machine. Floors are so filthy they leave dirt on your feet.

8/10 Good

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

2/10 Terrible

Julia

Stayed 2 nights in Nov 2023

8/10 Good

Lyle

Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Carol

Business traveller
Liked: Cleanliness, room comfort
Great apartment, poor carparking for large cars
Amazing apartment with stunning view. Issues over parking despite a call to let them know my car is tall. They said no problem, there is ALWAYS plenty of visitors space available. This was not the case. The visitor spaces were full of little cars that could be in the underground car park. Won't be able to stay again due to this issue.
Stayed 2 nights in Nov 2023

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a great spot to relax. It’s not on the beach but only a short drive to everything you need.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great location and we loved the view of the lake
Stayed 1 night in Nov 2023

6/10 Okay

Zhou

Travelled with partner
Quite disappointed on my stay, the main reason I booked this property is the beautiful water views show on the photo but I ended up with a studio facing the car park with no views at all. This is very misleading and not worth the money in this instance as the area is quite far from the centre and childcare just opposite the building, we can hear noises in the morning, not recommend.
Stayed 3 nights in Oct 2023

4/10 Poor

Wlodzimierz

Liked: Cleanliness
Was expecting an apartment with a water view - as per the booking site photos. Got one overlooking the car park. Considering the middle of nowhere location and the lack of expected view the property was not worth the price paid and as such would not be recommended for other travellers.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marion

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lord Daryl

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Renee Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this property is perfect. The queen size bed was made with a single bed doona. No good for 2 people.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Stayed 4 nights in Sep 2023

8/10 Good

George

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Quiet but still close to most things. Beautiful outlook over the lake. Clean and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean and modern apartment, beds really comfy, great communication re-check in etc
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Always an easy check in and out, reception staff are very helpful and helpful. And they have realistic accommodation prices which are perfect for myself as i stay quite regularly, all round good experience!
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
ALL GOOD
Stayed 3 nights in Aug 2023
Response from Cheryl on 5 Sept 2023
Thank you Brian for the review and we hope to welcome you back in the future.

10/10 Excellent

Ash

Stayed 2 nights in Aug 2023

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Awesome place to stay. Very clean and the staff are friendly and helpful. Close to shops and transport. Highly recommended.
Stayed 2 nights in Jul 2023
Response from Cheryl on 30 Aug 2023
Hi Nicole, Thank you for taking the time to write a review and we are glad you enjoyed your stay. We look forward to you staying again in the future. Kind Regards Property Vine

8/10 Good

Heeyoung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Cheryl on 30 Aug 2023
Thank you for taking the time to submit a review.