View from room

Reviews of Alex Seaside Resort

4 out of 5
Alex Seaside Resort
146 Alexandra Parade, Alexandra Headland, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 358 reviews" "
Rating 8 - Good. 142 out of 358 reviews" "
Rating 6 - Okay. 20 out of 358 reviews" "
Rating 4 - Poor. 6 out of 358 reviews" "
Rating 2 - Terrible. 2 out of 358 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kay on 27 Jan 2024
Wow Nicole :) Thank you so much for the review

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, fantastic view
Stayed 3 nights in Jan 2024
Response from Kay on 27 Jan 2024
Thanks for the great review Dave

10/10 Excellent

Brian, Strathpine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view from units. Units were well designed. Management were friendly & attentive. A relaxing stay & almost across the road from the Alex Surf Club
Stayed 7 nights in Dec 2023
Response from Kay on 27 Jan 2024
What a fabulous review thank you so much Brian

8/10 Good

Bronwyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a lovely property to stay at - was convenient to where we needed to be, got an early check in and a late check out and it was not an inconvenience to the staff when we asked. will definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Kay on 9 Nov 2023
Thanks Bronwyn for the lovely review, we look forward to your next visit

4/10 Poor

Vicki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Over priced disappointed compared to previous tay
Stayed 2 nights in Oct 2023
Response from K on 19 Oct 2023
Hi Vicki, the price you paid is eqivalent to a Studio so the price was very cheap considering you had a 2 bedroom 2 bathroom ocean view

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 5 nights in Sep 2023
Response from Kay on 5 Oct 2023
Thanks Neil :)

8/10 Good

Carissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Across from the beach and surf club which is handy. Only downfall is the terrible wifi.
Stayed 2 nights in Aug 2023
Response from Kay on 28 Aug 2023
Thanks for the review Carissa, yes the Wi Fi is not great, however, our Body Corp are going through the motions of a major upgrade :)

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great location, and beautifully well maintained apartments.
Stayed 3 nights in May 2023
Response from Kay on 19 May 2023
Thank you Wendy for the great review

8/10 Good

Robyn

Liked: Cleanliness, room comfort
Great view
This was a nice place to stay but it needs a bit of updating. It was however, VERY well equipped in the kitchen. We loved the view, the weather, not so much, but we were very handy to Alexandra heads Surf Club for meals.
Stayed 5 nights in Apr 2023
Response from Kay on 1 May 2023
Thank you for the review

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2023
Response from Kay on 6 May 2023
Wow Craig, what a great review, thank you so much. So glad you enjoyed your stay

10/10 Excellent

Hamish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing managers and wonderful staff. Location is perfect, with beach and surf club less than 2 mins walk away! Very highly recommended
Stayed 5 nights in Apr 2023
Response from Kay on 18 Apr 2023
Thanks Hamish for the fabulous review

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We holidayed with our 92 year old Oma (Grandma) and had a wonderful time! Great family friendly location. Easy, flat walk to beach, ice cream and dinner options. The view was amazing and the apartment was clean. Unfortunately our oven wasn't working and the couch was incredibly uncomfortable (Fold out sofa beds are never comfortable couches) but the managers were alerted and will rectify. Overall we enjoyed the stay and would consider returning!
Stayed 5 nights in Apr 2023
Response from Kay on 1 May 2023
Thank you for the review, glad you enjoyed your stay. Oven has been replaced

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were quite surprised with the apartment's space, kitchen utensils, large bathrooms, and laundry facilities. Highly recommend.
Stayed 2 nights in Apr 2023
Response from Kay on 10 Apr 2023
Wow thanks Dallas, what a great review

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quite, central, nice views from the room
Stayed 2 nights in Apr 2023
Response from Kay on 9 Apr 2023
Thanks Matthew for the review

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Kay on 9 Apr 2023
WOW thanks Gary for the great review

6/10 Okay

Ross

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Disappointed by the condition of this property. Cracked floor tiles, peeling paint from door jams and set in dust high on bathroom tiles. The property is showing wear and tear and is need of some TLC.
Response from Kay on 10 Apr 2023
Yes our property is a little tired but we have major works in the pipeline, so watch this space.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, room comfort
Location is great
Great location
Stayed 2 nights in Feb 2023
Response from Kay on 3 Mar 2023
Thanks for the great review Emily

6/10 Okay

Steven

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
WiFi in our room was very poor. Blinds in master bedroom allow too much light into the room.
Stayed 7 nights in Oct 2022
Response from Kay on 31 Oct 2022
Thank you

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location very helpful staff.
Stayed 7 nights in Sep 2022
Response from Kay on 22 Sept 2022
Thanks for the great review Mark.

10/10 Excellent

Coral

Stayed 7 nights in Aug 2022

8/10 Good

bruce

Liked: Cleanliness, room comfort
Stayed 12 nights in Jul 2022
Response from Kay on 19 Aug 2022
Thanks Bruce for the review

8/10 Good

Carissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would stay again, maybe not in winter as the room heating was sub par. Fantastic ocean views.
Stayed 3 nights in Jul 2022
Response from Kay on 19 Aug 2022
Thanks for the review

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only adverse comment I can make is that having been booked in for eleven nights there was no room service/restock provided at all which was disappointing for this lovely Resort.
Stayed 11 nights in Jun 2022
Response from Kay on 19 Aug 2022
HI Richard, not sure how your service was missed, should have come and seen us so we could rectify

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't locate said ashtrays outside.
Stayed 2 nights in Jul 2022
Response from Kay on 19 Aug 2022
Sorry catherine, we have no ashtrays as there is a no smoking policy

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location
Stayed 6 nights in Jun 2022
Response from Kay on 17 Jun 2022
Thanks Michelle sounds like you had a great stay, look forward to your next visit to the Sunny Coast

10/10 Excellent

Joann

Liked: Cleanliness, room comfort
We had a lovely stay at Alex Seaside Resort. It’s right over the road from beach and about 100 metres to Surf club. Unit has everything you need and very comfortable.
Stayed 5 nights in May 2022
Response from Kay on 3 Jun 2022
Thanks Joann for the review, look forward to your next visit

8/10 Good

Rachael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and basic amenities were all catered for. Lovely ocean views, pool was lovely and everything was very clean. However we were disappointed at the check in communication. Advised the hotel of after hours check in the day prior to arrival, was told I would receive a code to get into the safe near the door containing our room keys, didn’t receive any code and when I tried to contact the after hours number there was no answer. Luckily a tenant let us in to call another number located inside the building.
Stayed 5 nights in Apr 2022
Response from Lil on 26 May 2022
Hi Rachael, Thank you for the review, when booking it does say we have afterhour procedures. We rang the number on the booking and sent a txt to this number. Perhaps we were given the wrong number!!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022
Response from Alex Seaside Resort on 6 Apr 2022
Thank you for your 10/10 review Mary. We loved meeting you and we hope you will choose to stay with us again very soon.

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Location. Clean and friendly.
Stayed 4 nights in Mar 2022
Response from Alex Seaside Resort on 6 Apr 2022
Thank you for your 5/5 review Tracy. We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Leith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to beach, shops, and cafes. We had a unit on ground floor with pool out front. It was in a quiet area. The hosts were lovely and helpful.
Stayed 2 nights in Feb 2022
Response from Kay on 28 Feb 2022
Thank you for your kind review leith, hopefully you'll stay with us again next time

10/10 Excellent

Kym

Liked: Amenities, property conditions & facilities
I have never been to Alexandra Headlands before and this location was excellent . Staff were really friendly and the apartment was spotless ... will definetly be returning.
Stayed 5 nights in Feb 2022
Response from Kay on 8 Feb 2022
Thank you Kym, we love it here at Alex glad you enjoyed it as well. Look forward to your next visit

10/10 Excellent

Kirstine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022
Response from Kay on 8 Feb 2022
Thank you for the fabulous rating Kirstine

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So close to the beach
Stayed 7 nights in Jan 2022
Response from Kay on 8 Feb 2022
Thanks for the great rating Anna

6/10 Okay

Gail

Travelled with family
Disliked: Cleanliness
Loved the location & friendly manager, Ros’s. Rooms weren’t cleaned properly (decaying food scraps, rubbish, TV remote under lounge cushions & lounge sofa bed, mould on the bedroom blinds). Easy walk to everything you need!
Stayed 8 nights in Jan 2022
Response from Manager on 19 Jan 2022
Hi Gail, What a shame you stayed in the mess and didnt make us aware until departing. We pride ourselves on our cleanliness, so to have this happen is quite a shock but unfortunately coming to us at the end of your stay doesnt give us a chance to see the mess or rectify it.

10/10 Excellent

Danica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the size of the units and the pool was lovely. Good place to go with kids
Stayed 2 nights in Jan 2022
Response from Kay on 18 Jan 2022
Thanks for the great review Danica, we loved having you.! look forward to your next visit :)

8/10 Good

Kevin

Travelled with family
Great location, very good communication but carpark underground had very small spaces (however reception staff provided another option). Spa was not able to be used due to jets requiring cleaning.
Stayed 3 nights in Dec 2021
Response from Kay on 15 Dec 2021
Thanks or your review Kevin, the car spaces are very tight and as discussed the spas are run through every clean with spa cleaner so not sure about the spa not being clean. The girls tested it again after your stay and all was fine.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was clean & in walking distance to everything. Excellent
Stayed 2 nights in Oct 2021
Response from Kay on 1 Nov 2021
Wow thank you Sue, so glad you enjoyed your stay. Look forward to your next visit

10/10 Excellent

Angela

Stayed 2 nights in Oct 2021

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Great location. Clean and spacious
Stayed 2 nights in Oct 2021
Response from Kay on 15 Oct 2021
Thank you for the review

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to everything
Stayed 10 nights in Sep 2021
Response from Kay on 15 Oct 2021
Thank you for the review

2/10 Terrible

Jackie

Stayed 2 nights in Sep 2021

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, room comfort
Couldn't have asked for better
We were pleasantly surprised at the size and state of this 2 bedroom apartment. The oceanfront view was lovely and the large balcony was perfect to enjoy it morning and night. Right across the road from the skate park which my son loved and close to shops and restaurants. A perfect getaway topped off with a lovely host. Would definitely recommend and will stay again without hesitation.
Stayed 2 nights in Aug 2021
Response from Kay on 13 Sept 2021
Thank you for the great review, look forward to your next visit

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All OK,
Stayed 5 nights in Jul 2021
Response from Kay on 28 Jul 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money. Great location for family. Professional, happy and thankful management. Definitely will be returning.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The unit was in excellent condition and spotless
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
The view and the location
Stayed 7 nights in May 2021

10/10 Excellent

Lilian

Liked: Cleanliness, room comfort
Great spot
Great location on beachfront. Tidy, clean, comfortable and roomy. Great location. Friendly staff.
Stayed 9 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff/owners. Was able to get early check in - it was a Wednesday and not peak time. But super happy about that. Great room. Utilised the kitchen, and loved the spa bath. Comfy bed, didn’t use the TV so don’t know how that was. Didnt use the pool but looked heaps nice. Have booked another stay here at the end of the month for my parents and myself
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was great. The rooms comfortable. The view to die for. We will be back
Stayed 9 nights in May 2021