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Great view from units. Units were well designed. Management were friendly & attentive. A relaxing stay & almost across the road from the Alex Surf Club
Just a lovely property to stay at - was convenient to where we needed to be, got an early check in and a late check out and it was not an inconvenience to the staff when we asked. will definitely stay here again.
Bronwyn
Stayed 2 nights in Oct 2023
Response from Kay on 9 Nov 2023
Thanks Bronwyn for the lovely review, we look forward to your next visit
A great location, and beautifully well maintained apartments.
Wendy
Stayed 3 nights in May 2023
Response from Kay on 19 May 2023
Thank you Wendy for the great review
8/10 Good
Robyn
30 Apr 2023
Liked: Cleanliness, room comfort
Great view
This was a nice place to stay but it needs a bit of updating. It was however, VERY well equipped in the kitchen. We loved the view, the weather, not so much, but we were very handy to Alexandra heads Surf Club for meals.
Robyn
Stayed 5 nights in Apr 2023
Response from Kay on 1 May 2023
Thank you for the review
10/10 Excellent
Craig
Travelled with family
18 Apr 2023
Liked: Cleanliness, room comfort
Craig
Stayed 6 nights in Apr 2023
Response from Kay on 6 May 2023
Wow Craig, what a great review, thank you so much. So glad you enjoyed your stay
We holidayed with our 92 year old Oma (Grandma) and had a wonderful time! Great family friendly location. Easy, flat walk to beach, ice cream and dinner options. The view was amazing and the apartment was clean. Unfortunately our oven wasn't working and the couch was incredibly uncomfortable (Fold out sofa beds are never comfortable couches) but the managers were alerted and will rectify. Overall we enjoyed the stay and would consider returning!
Amanda
Stayed 5 nights in Apr 2023
Response from Kay on 1 May 2023
Thank you for the review, glad you enjoyed your stay. Oven has been replaced
Disappointed by the condition of this property. Cracked floor tiles, peeling paint from door jams and set in dust high on bathroom tiles. The property is showing wear and tear and is need of some TLC.
Ross
Response from Kay on 10 Apr 2023
Yes our property is a little tired but we have major works in the pipeline, so watch this space.
The only adverse comment I can make is that having been booked in for eleven nights there was no room service/restock provided at all which was disappointing for this lovely Resort.
Richard
Stayed 11 nights in Jun 2022
Response from Kay on 19 Aug 2022
HI Richard, not sure how your service was missed, should have come and seen us so we could rectify
Thanks Michelle sounds like you had a great stay, look forward to your next visit to the Sunny Coast
10/10 Excellent
Joann
25 May 2022
Liked: Cleanliness, room comfort
We had a lovely stay at Alex Seaside Resort. It’s right over the road from beach and about 100 metres to Surf club. Unit has everything you need and very comfortable.
Joann
Stayed 5 nights in May 2022
Response from Kay on 3 Jun 2022
Thanks Joann for the review, look forward to your next visit
Rooms were spacious and basic amenities were all catered for. Lovely ocean views, pool was lovely and everything was very clean. However we were disappointed at the check in communication. Advised the hotel of after hours check in the day prior to arrival, was told I would receive a code to get into the safe near the door containing our room keys, didn’t receive any code and when I tried to contact the after hours number there was no answer. Luckily a tenant let us in to call another number located inside the building.
Rachael
Stayed 5 nights in Apr 2022
Response from Lil on 26 May 2022
Hi Rachael,
Thank you for the review, when booking it does say we have afterhour procedures. We rang the number on the booking and sent a txt to this number. Perhaps we were given the wrong number!!
10/10 Excellent
Mary
Travelled with family
16 Mar 2022
Liked: Cleanliness, room comfort
Mary
Stayed 2 nights in Mar 2022
Response from Alex Seaside Resort on 6 Apr 2022
Thank you for your 10/10 review Mary. We loved meeting you and we hope you will choose to stay with us again very soon.
Great location. Close to beach, shops, and cafes. We had a unit on ground floor with pool out front. It was in a quiet area. The hosts were lovely and helpful.
Leith
Stayed 2 nights in Feb 2022
Response from Kay on 28 Feb 2022
Thank you for your kind review leith, hopefully you'll stay with us again next time
I have never been to Alexandra Headlands before and this location was excellent . Staff were really friendly and the apartment was spotless ... will definetly be returning.
Kym
Stayed 5 nights in Feb 2022
Response from Kay on 8 Feb 2022
Thank you Kym, we love it here at Alex glad you enjoyed it as well. Look forward to your next visit
Loved the location & friendly manager, Ros’s.
Rooms weren’t cleaned properly (decaying food scraps, rubbish, TV remote under lounge cushions & lounge sofa bed, mould on the bedroom blinds).
Easy walk to everything you need!
Gail
Stayed 8 nights in Jan 2022
Response from Manager on 19 Jan 2022
Hi Gail, What a shame you stayed in the mess and didnt make us aware until departing. We pride ourselves on our cleanliness, so to have this happen is quite a shock but unfortunately coming to us at the end of your stay doesnt give us a chance to see the mess or rectify it.
I loved the size of the units and the pool was lovely. Good place to go with kids
Danica
Stayed 2 nights in Jan 2022
Response from Kay on 18 Jan 2022
Thanks for the great review Danica, we loved having you.!
look forward to your next visit :)
8/10 Good
Kevin
Travelled with family
12 Dec 2021
Great location, very good communication but carpark underground had very small spaces (however reception staff provided another option). Spa was not able to be used due to jets requiring cleaning.
Kevin
Stayed 3 nights in Dec 2021
Response from Kay on 15 Dec 2021
Thanks or your review Kevin, the car spaces are very tight and as discussed the spas are run through every clean with spa cleaner so not sure about the spa not being clean. The girls tested it again after your stay and all was fine.
We were pleasantly surprised at the size and state of this 2 bedroom apartment. The oceanfront view was lovely and the large balcony was perfect to enjoy it morning and night. Right across the road from the skate park which my son loved and close to shops and restaurants. A perfect getaway topped off with a lovely host. Would definitely recommend and will stay again without hesitation.
Brett
Stayed 2 nights in Aug 2021
Response from Kay on 13 Sept 2021
Thank you for the great review, look forward to your next visit
Very friendly staff/owners.
Was able to get early check in - it was a Wednesday and not peak time. But super happy about that.
Great room. Utilised the kitchen, and loved the spa bath. Comfy bed, didn’t use the TV so don’t know how that was.
Didnt use the pool but looked heaps nice.
Have booked another stay here at the end of the month for my parents and myself