Thank you for your review

HI Eric,Thank you for taking the time to leave us a review of 4/5. Hopefully next time we will get 5/5!

on behalf of Sundance Lodge I appreciate you took the time to rate us and let us know that not all was as expected with your stay. Our housekeeping supervisor did let me know at arrival that they assisted you with a room move due to issues with the initial assigned room, but my team did not let me know you were unhappy with the alternate room or any further issues with your stay.

We are pleased you enjoyed your stay and rated us, we hope to welcome you again.

It seems your stay was not as expected, any feedback you can provide helps us to improve.

Thank you for your rating, we are happy you had a great stay!

Hi Yanya,Thank you for the 5/5 review! We appreciate you taking the time to leave us a review.

Thank you! We appreciate you took the time to review your stay with us and are delighted you enjoyed it.

We appreciate your honest review and feedback on our housekeeping will help our team improve all round. Thank you for staying with us.

Thank you for your review. Like most Sun Peaks Hotels our Lodge only features in room heating. We do add upright fans to assist with air flow, but this year has been a bit unseasonal with warmer than expected Spring Days making it a bit harder to balance the building temperatures.

Its wonderful to receive this rating from your stay. Sundance Lodge loves looking after our guests and making sure your stay in the best located hotel in the Village is worth repeating.

Hi Jufen,Thank you for taking the time to leave us a review. Hopefully we will be able to get 5/5 next time you stay with us!

Hi Jufen,Thank you for taking the time to leave us a review. We would love to make the 3 into 5 next time, hopefully we will see you next time. We apologies for any inconvenience.Thank you.

Wow! Thank you for your great review of your stay at Sundance Lodge! We are thrilled you enjoyed your room, and we really are the best located Lodge in Sun Peaks Village. See you next time!

Hi James,Thank you for taking the time to leave us a 4/5 star review. I hope we can score 5/5 next time you visit us!

Hi Terri,Thank you for taking the time to leave us a review. Yes we are really thankful to have Babo in our team. I will mention the review to him!

Hi Jonathan, Thank you for the 5/5 star! Sundance team appreciates you taking the time to leave us a review/

Thank you! We are delighted that you enjoyed your visit and we look forward to your next stay!

We love our location too!Glad you had a great stay, and look forward to your next visit.

Thankyou for your review. We appreciate you taking the time to let us know how we can do better. We are sorry that items like a lack of garbage collection daily impacted your stay. Our front desk team is always on hand to assist with fresh garbage bags and can arrange removal.

Thank you very much for taking the time to review your stay, we are delighted you enjoyed your visit.

I am very sorry to read your experience at Sundance Lodge. Our team should have assisted to resolve this matter during your stay, and typically are known to be helpful and responsive when informed of issues. This will be followed up with the staff also to ensure a higher standard moving forward.

We are thrilled to receive your review! Our Lodge has one of the largest hot-tubs for hotel size in Sun Peaks! (it has a wonderful view too!). We hope the remainder of your Sundance Lodge experience was just as good!

Hi Deborah, Thank you for taking the time to leave us a 4 star review. We will work on our services so that its 5 star next time!

Thank you for your marvelous review of your recent stay at our Lodge! The ability to cook meals and keep drinks cold really makes a ski holiday easier, and we have the best location too! See you next visit!

Hi Peter, Thank you for taking your time to leave us a feedback! Our team appreciates the 10/10! Thank you for staying with us. -Sundance Lodge Team

Hi Brian, Thank you for taking your time to leave us a feedback! Hopefully we will be able to get 4/5! Thank you for staying with us. -Sundance Lodge Team

Thank you for your review. Follow up will occur with our maintenance team and housekeeping to ensure we can provide a better product for all guests.

We appreciate you bringing this to our attention so we can investigate. Our front desk team are here all the time to assist guests with issues during your stay.

Thank you for your stay review. We have a great location and our aim is to make sure you have the best stay possible in Sun Peaks. We are delighted that you found the kitchen to be well equipped for your needs.Parking fees are certainly an issue we hear about, however they have now been in place year round in Sun Peaks Village since the summer of 2022. Hopefully the amazing Village, top to bottom snow and best location made your vacation overall an amazing experience.

Thank you for taking the time to leave us a 4 star review! Sundance lodge team appreciates the feedback and will work hard to get 5 star next time!

Sundance Lodge appreciates the time you have taken to rate your recent stay. Based on this, we sense that we could have done better to make your experience with us better. Our team is on hand to discuss during and after your stay how we can improve.

Wow! We are thrilled to read you had a great stay! We have A LOT of different floor plans, so glad the suite you had was enjoyed.

Thank you for your review, if there are any details you can add that could have made your stay 10/10 we would love to know!

Our team are here to ensure you have a fantastic stay, so thrilled to read your experience with us was a good visit. We hope to welcome you back again for work or leisure!

We have the best location in Sun Peaks! No one is closer to the major lifts. We are thrilled you enjoyed your room.

We are delighted you had a great stay with us! We hope to see you again!

Thank you, we are happy that you came to stay and hope to welcome you on your next stay.

Knowing you had a great stay makes us delighted, we hope to see yo again!

Thank you for your review we appreciate you taking the time to let us know how we can improve, and what went great. We will have our maintenance team investigate the fireplace, the timer should work smoothly to activate the gas fireplace, no tricks required. We want our guests to have the best and easiest Sun Peaks Vacation possible - we have a great location, its easy to step into your room an unwind from the slopes, you can prepare a meal in your room and of course the slopeside hot tub is a great place to relax those tired muscles before the next days adventures!

It was a bit cold outside eh! Thank you for your review, hopefully we see you again.

We are delighted you stayed with us and appreciate your review! We hope to see you on your next Sun Peaks stay.

Sundance Lodge is delighted to get your review, we hope you will visit us again!

We appreciate your review. Sorry the kettle needed swapping, but we have a great team here to make sure your stay is great and can assist with making sure problems are minimal. We have the best ski-in, ski-out location in Sun Peaks and hope to see you again!

Thank you very much, we are delighted to have had you stay with us and appreciate the review.

Thank you! we are delighted you stayed with us and enjoyed your visit enough to leave a rating

We love our location and are delighted that you did too! Its great to know the staff helped you get the most out of your stay, we hope to welcome you again.

We are thrilled you enjoyed your room. We have a lot of different floor plans, some with more space than others, but you can always make a request for a similar room - or enjoy some of our other layouts.

Thank you for staying with us, we hope to see you next time!

Thank you for alerting us to the security issue. We are retraining our team to make sure proper procedures are followed.