Hotel berdekatan Summerhill Country Park

"Staff were amazing night staff was amazing "

"Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks."

"Not a good a place"

"Sea views was amazing."

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "

"Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere."

"Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. "

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"Nice property but needs a lot of maintenance now "

"Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite "