Hotel Spa di Sugarloaf Key

"We were really disappointed by the beach. It’s rocky and was covered in seaweed (during our visit). The pools are beautiful, staff was lovely. The room was enormous and well maintained. I just wish we had more transparency regarding the condition of the beach."

"These guys went above and beyond, especially Connor, who really helped me when I realized we booked the wrong days. He worked diligently with Expedia to make sure that our dates were changed. Even upgrading our room for the troubles we had with the being able to rebook through Expedia. The hotel staff is excellent and accomodating at this resort. Amazing experience!! Kudos to Connor!!!"

"Great location near pier, shops, restaurants, and tours in Key West! Superb staff, exceptional clean suites, and very friendly staff!"

"Loved this hotel! However my platinum status I was suppose to get a free upgrade at hotel and was charged additional 250 by hotel so disappointed in that but property gorgeous rooms clean pool beautiful and comfortable beds! Pool and beach were beautiful"

"While the property was clean & well maintained, the pool was closed for three of the five days we were there (bummer). However, staff were quick to let us know that the pool of an adjacent property could be utilized instead. Everyone was cheerful, friendly & quick to assist. Our room was comfortable, cool & quiet. Loved the location as we walked everywhere."

"Everything was wonderful."