Hotel El Encanto Chichen Itzá

Property class: 3.5

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Reviews

5.0 out of 10
At Hotel El Encanto Chichen Itzá, you can look forward to free breakfast (local cuisine), a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Laundry room
  • Room service

Room options

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Showing 5 of 5 rooms

Honeymoon Villa, Patio, Valley View

  • Valley view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Superior Villa, Patio, Valley View

  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Villa, Lanai, Valley View

  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Villa, 2 Double Beds, Valley View

  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Villa, 2 Double Beds, Valley View

  • Valley view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Km 85 Carretera Libre Mérida-Cancún, Holcá, YUC, 97675

Restaurants

  • pachecos bar
    5 min drive
  • Restaurant "El compadre
    7 min drive
  • Tacos e Itacates
    7 min drive
  • Taqueria "Mauricio
    8 min drive
  • Cocinita "Doña Drucy
    8 min drive

About this property

Hotel El Encanto Chichen Itzá

  • Property highlights
  • At Hotel El Encanto Chichen Itzá, you can look forward to free breakfast (local cuisine), a terrace and a garden. Treat yourself to a massage or other spa services. Free WiFi in public areas and dry cleaning/laundry services are available to all guests.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • A banquet hall, concierge services and local meal delivery service
    • Tour/ticket information, outdoor furniture and coworking spaces
  • Room features
  • All guest rooms at Hotel El Encanto Chichen Itzá offer amenities, such as free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with shampoo
    • Private gardens, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • Couples/private dining
  • Private picnics

Things to do

  • Books
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • No lift (single-level property)
  • Tile flooring in public areas

More

  • Banquet hall
  • Built in 100
  • Communal living room
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Traditional architecture

Room amenities

Bathroom

  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 350
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel El Encanto Chichen Itzá have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Encanto Chichen Itzá pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Encanto Chichen Itzá?

Self-parking is free at this property.

What time is check-in at Hotel El Encanto Chichen Itzá?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel El Encanto Chichen Itzá?

Checkout is at 11:00 AM.

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Reviews

5.0