Stratford Budget Hotels from RM301

"Great place"

"Counter Staff were professional and courteous- Very private and clean rooms. "

"It was quiet "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"It was a good stay "

"We had a very disappointing experience during our stay. I checked in on April 4th, 2026, between 10:30 to10:45 PM. When we arrived, the staff member was in the back room on her phone and asked us to wait. Shortly after, she came to the front desk and completed our checkin without issue. Unfortunately, things changed when we requested two additional towels, as the room only had two. The staff member became noticeably aggressive and condescending toward my wife. With a raised tone and wide eyes, she questioned, “Why do you need two more towels?” We explained that our four year old daughter and mother inlaw were also staying with us. She responded sharply, “You only booked for two adults.” At that point, I stepped in to de escalate the situation and clarified that it was likely an honest mistake in the booking, and that we were more than willing to pay any additional charges if needed. Instead of resolving the matter professionally, she walked into the staff room, returned with two towels, dropped them on the counter, and rolled her eyes as she walked away. This interaction was uncomfortable and unnecessary, and it significantly impacted what would have otherwise been a straightforward stay. "

"very comfortable very easy to deal with"

"The hotel is not ready to open to the public yet. The soap and lotion has been sitting there for years. It was moldy"