Hotel berdekatan Gedung Beli-belah Pulau Staten

" We have stayed here in the past and never had any issues; however, this time we were very disappointed with our experience. During our stay, our room was never refreshed or cleaned. We personally asked the front desk twice to have our room cleaned, but no one ever came. At checkout, we voiced our concerns and were told that the manager would call us back, but we are still waiting for that call. As Bonvoy members, we are extremely disappointed with the level of service we received. In...

"Very nice property"

"Fairly clean. The bed linens seemed clean, but the carpet was gross and there was hair ob the bathroom wall behind the towel bar and on the back wall of the shower. The bed wasn't very comfortable. Pillows were good. The while place needs a refresh."

"Our stay was great! Quiet room, comfy bed and spacious. The owner got our room ready multiple hours before check in and he was so helpful for making our stay great."

"Didnt have any"

"No proper lock system from inside and cleanliness was not good. Floor was dusty"

"There was lots of trash outside of the main entrance with an over-flowing garbage. It remained that way when we checked out the following day. Also, the bathtub looked dirty although I imagine it was actually cleaned. They need to seriously update the rooms on the property."

"Yes, Parking was easy!! Expedia advertised breakfast that is Incorrect!!! NO BREAKFAST OFFERED!! THEY DON'T SERVE BREAKFAST..BUT MY ROOM WAS CLEAN BEDDING WAS VERY CLEAN .I WOULD STAY THERE AGAIN.. ONLY ISSUE THE TV PICTURE WAS HALF WAY ON THE SCREEN."

"Nice staff"

"Everything it’s nice 💕😔"

"The shower runs either hot or cold, no in between. The foot stool was stained beyond cleanliness. The room is out of the 60’s. Bed side lights and no usb chargers work either."

"Television didn’t work outlets didn’t work water in bathroom faucet stayed leaking. Reached out to management no one responded. Paid for a double bed gave us a single room. The pictures look nothing like the room you will get. More like a hostel than a hotel."

"It’s ok"

"Convenient, Free parking, great location"

"Good everything "

"Yes i just stay a late night and leave early afternoon and am happy they let me check in early"

"Ok"

"Disgusting room with the cigarette smell and stains on the bed. The toilet was dirty. We had to leave after getting there. I want a refund."