Hotel berdekatan St. Phillip's in the Hills

"Room is clean and spacious, modern"

"During a 6 day stay our room was never cleaned, despite stopping daily to ask the front desk if they could please clean our room. The carpet was so dirty and it felt sticky. There was also a 2" cockroach on the wall that we had to kill. When I confronted the front desk on the fourth day of our stay - they apologized and said they didn't have enough help to take care of our room. They offered some snacks from the store - but all we wanted was our room cleaned up. This was a terrible place...

"Buena ubicación, habitación limpia y personal amable."

"Check in ends at 9p.. do not recommend if traveling late. Parking lot is gravel with pot holes. For me I'm Allergic to lysol and they use that in the office so I was super sick the whole day."

"First of all, I just wanted to mention that the place was very unclean. There was bugs on the bed next to me and stains on the sheets. We were so tired because we drove up there to pick up our daughter from college and didn’t have the energy to complain. I would love to have my money back if possible since we were only there for a few hours."

"EXCELLENT CUSTOMER SERVICE BY RAMON , Will be staying here every time I travel to Tucson :)"

"SENCILLO EL LLEGAR , FUNCIONA BIEN EL AIRE ACONDICIONADO, LAS SABANAS Y COLCHA NO ESTABAN LIMPIAS, Y VI INSECTOS ( CUCARACHAS )"

"The property is very disgusting, especially the back side where we stayed. Other guests just all hangout with their doors open and dogs running in and out. Our dogs were on leash but these other dog owners didn't care what their dog was doing. As we were walking to our room we saw the biggest nastiest roach on the stairs just greeting anyone who walks up. It ended up being so bad we stayed a couple hours while we did stuff around town, a place to leave ours dogs in their kennels while we ran...

"ofrece desayuno incluido y solo te dan wafles (que tu te preparas) pan y cereal, además de café"

"I called Expedia and told them I would not stay at the hotel because it was so awful and dirty. The door did not have a proper lock on it and no dead-bolt lock in a very dangerous neighborhood. The property was supposed to have a pool, but the pool was drained. Holes were in the bathroom door. I had a friend living in Tucson so I called her up and she was willing to let me stay with her while I attended a meeting but I want my money back on this hotel. I never stayed in the room. The...

"Clean quiet - no breakfast no coffee no microwave -no ice...."

"Clean room and good TV"

"Great!"

"We will stay again"

"The bed was comfortable"

"Good"

"Unfortunately, my stay was disappointing. The room had a strong sewer-like odor throughout my visit, which significantly affected my comfort. When I reported the issue, the resolution process was frustrating and time-consuming. I had to speak with three different staff members before a satisfactory solution was provided. Additionally, I felt that guests who do not book premium-tier rooms are not treated with the same level of courtesy and attention. Customer service should be consistent...