Thank you, Julio, for taking the time to write a review. We are so glad to hear that you enjoyed Rooftop360. Come back soon!

Dear Hannah,Thank you for taking the time to provide feedback on your recent stay at our hotel. We value all feedback from our guests as it helps us to identify areas where we can improve and continue to provide exceptional service.We are disappointed to hear that the level of service you received during your stay did not meet your expectations. Providing attentive and personalized service to our guests is a top priority for us, and we sincerely apologize for any shortcomings you experienced in this regard. We will be addressing the issues that you experienced with our front desk team. We take guest satisfaction very seriously, and we are committed to making the necessary improvements to enhance the overall guest experience.We hope that you will consider giving us another opportunity to exceed your expectations during your next visit to St. Pete Beach. If you decide to return, please do not hesitate to contact us directly so that we can ensure that your stay is nothing short of exceptional.Warm regards,Gilbert BolivarHotel General Manager

Dear Jeffrey,I want to extend my sincerest apologies for the disappointment that you experienced this weekend. The rooftop was open on Saturday night and Friday/Sunday we had weddings on the roof. When this happens we have to close it down to ensure that the bride and her bridal party have an intimate and special experience. Please accept my sincere apologies for any inconvenience this may have caused you. We genuinely hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Gilbert BolivarHotel General Manager

Dear Veronique,I am so glad that you loved our location. We take pride in the views that we have to offer. Please accept my sincere apologies for any inconvenience or frustration you experienced. We will alert our front desk team so they can make the necessary changes. Your feedback is invaluable, and we will use it to improve and ensure a more positive experience for all our guests in the future.Warm regards,Gilbert BolivarHotel General Manager

Thank you, Dana, for the perfect 5 out of 5 score! Come back soon!

Thank you Mark for taking the time to leave us a review score. If your time permits, please let us know how we could've earned a perfect 5 out of 5. Thank you.

Thank you, Jason, for taking the time to write such a detailed, excellent review! We are so glad to hear that you had a great time and that our team took good care of you. I am sorry to hear about the towels and appreciate you giving us the chance to improve. Come back soon!

Roger, we are so sorry to hear about your experience. Would you please call us & speak with one of our managers so that we can address this situation? We would never want this to be the lasting impression.

Thank you, Octavio, for taking the time to leave a score. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score.

Thank you, Donna, for taking the time to write a review. We are thrilled that you gave us a perfect 5 out of 5 score. And that it was your second time staying with us! Please let us know when you're ready for your next stay. We'd love to help you make it even better!

Caroline - we are sorry to hear that you did not enjoy your time with us. We are glad to hear that you enjoyed the location! We agree, it's a great spot! Our property is about to undergo a total renovation which will be done soon, so many of those changes will be coming.

Thank you, Kimberly, for the perfect 5 out of 5 score. We are so glad that everything was great and that Rooftop360 was to your liking. Come back soon!

Thank you, Melissa, for the perfect 5 out of 5 score. We are so glad you found the space beautiful and relaxing. Come back soon!

Thank you, Zack, for taking the time to write a review. We are thrilled that you are a loyal guest of The Hotel Zamora. And that you love the rooms, the team, the view, the pool, Rooftop360, and Castile. Let us know when you're coming back!

Thank you, Lisa, for taking the time to write a review. We are so glad that you love The Hotel Zamora. We also appreciate you candid feedback and are pleased to mention a renovation starting in June that will lead to so many improvements to roll out in October. Come back soon!

Hello there Lisa, please let us know some more info about your stay so we can make sure we take your notes into consideration. You can contact us directly on the phone - thank you.

Thank you, Anoop, for the perfect 10 out of 10 score. We hope to see you again soon!

Thank you, Sholanda, for taking the time to write such a wonderful review. We are so glad that you found the hotel clean, the team helpful & kind, and the food excellent. We also appreciate the perfect 10 out of 10 score. Hope to see you again very soon!

Thank you, ALI, for the perfect 10 out of 10 score. Come back soon!

Thank you, Eric, for the perfect 10 out of 10 score. We hope to see you again soon.

Thank you, Jennifer, for taking the time to leave a review. If your time permits, please let us know how we could've earned a perfect 10 out of 10 score.

Thank you, Elisabeth, for taking the time to write such a detailed review. We appreciate that you enjoyed your stay and rated us a perfect 5 out of 5 score. We also appreciate your feedback regarding the turf on the rooftop. Please come back soon!

Wow, Aidan, THANK YOU for the awesome review. We are honored to be your home away from home. Please come back soon!

Thank you, Robert, for taking the time to rate your stay. If your time permits, please let us know how we could've earned a perfect 10 out of 10 rating.

Thank you, Lisa, for taking the time to write a review. We are so glad to hear that you enjoyed the view of the water, the proximity to the beach, the rooftop bar, lounge, hot tub, robes, and the value. We hope you can come back again when it is warmer!

Hi Irina - We are sorry to see that you did not have an ideal experience with us. Please contact us further so we can help assist.

Thank you, Jose, for the perfect 10 out of 10 score. Come back soon!

Hi Nevada - We are sorry to hear that you did not have a comfortable sleep. We are currently undergoing renovations and the furniture and mattresses will all be brand new soon. Thank you for complimenting our staff - we pride ourselves on their great service.

Thank you, Victoria, for the perfect 10 out of 10 score. Come back soon!

Thank you, cheryl, for the perfect 5 out of 5 score. We hope to see you again soon!

Thank you, Margarita, for the perfect 5 out of 5 score. We are so glad to hear that you'll be coming back!

Thank you, Robert, for taking the time to write a review. If your time permits, let us know how we can earn a perfect 5 out of 5 score next time. Come back soon!

Thank you, William, for leaving a review. Please let us know what we can do to earn a perfect 5 out of 5 next time.

Thank you for the positive feedback. Happy to hear you enjoyed your stay with us.

Thank you, Joyce, for taking the time to leave a review. Please let us know what we could've done differently to earn a 10 out of 10 score.

Thank you, Maureen, for taking the time to write a review. We love it when we see one titled "Perfection"! We appreciate you and hope you'll come back again soon.

Thank you for the positive feedback. Happy to hear you enjoyed your stay with us.

We are sorry to hear that you did not have a great experience with us. We strive to make sure each guest is well taken care of. After looking into your stay, we see that we were able to upgrade you during your time with us. If you have any further issues, please reach out to us directly to speak to a manager.

Thank you, Doreen, for taking the time to write a review. We are so glad that you loved the room and our team. Please do come back and tell all of your friends!

Thank you, Anonymous, for taking the time to write a review. We are so glad you loved the hotel, the team, and the character & charm. Please come back soon and tell all your friends!!

Thank you, Donald, for taking the time to write a review. We are so glad that you loved the hotel and the staff. Come back soon!

Thank you, Tammy, for your kind words and perfect 5 out of 5 score. Come back soon!

Thank you, Anonymous, for the perfect 10 out of 10 score!

Thank you, Kadir, for the perfect 10 out of 10 score. Come back soon!

Thanks so much for joining us at The Hotel Zamora - we hope you come back soon!

We are sorry about the computer issue, but we truly hope you had a great time on your stay with us!

Thank you, gerald, for taking the time to write a review. We are so glad that your enjoyed your stay at our luxury boutique hotel. Come back soon!

Thank you, Simona, for taking the time to write a review. We are so glad that you enjoyed your stay and found the team friendly, the rooms clean, and the coffee tasty. Come back soon!

Thank you, Lyndon, for the great review!! We'd love for you to become an ambassador for The Hotel Zamora.

Thanks so much for the 5 stars! We are glad you enjoyed your time with us.