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Reviews of Galaxy Motel

2 out of 5
Galaxy Motel
5110 50 Ave, St. Paul, AB

Reviews

6.6
Rating 10 - Excellent. 18 out of 114 reviews" "
Rating 8 - Good. 32 out of 114 reviews" "
Rating 6 - Okay. 37 out of 114 reviews" "
Rating 4 - Poor. 12 out of 114 reviews" "
Rating 2 - Terrible. 15 out of 114 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable
Stayed 2 nights in Dec 2023
Response from Roy on 16 Dec 2023
Thanks for staying at Galaxy motel. We will share your comment with our whole team. Hope to see you with better service soon.

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, room was clean and the beds were comfortable.
Stayed 1 night in Nov 2023
Response from Roy on 16 Dec 2023
Thanks for staying at Galaxy motel. We hope to see you soon

10/10 Excellent

Victor

Stayed 7 nights in Nov 2023
Response from Roy on 16 Dec 2023
Thanks for staying at Galaxy motel. We also has a pressure to serve you and we will share your comment with our whole team. Hope to see you again.

10/10 Excellent

Hiroshige

Stayed 2 nights in Sep 2023
Response from Roy on 2 Oct 2023
Thanks Hiroshige San for staying at Galaxy motel in every year. We hope to serve you in next year with better service.Sincerely,

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Something bit my neck while sleeping! I don’t believe it was bed bugs. Might of been a spider
Stayed 1 night in Sep 2023

2/10 Terrible

Lynda

Stayed 1 night in Sep 2023

6/10 Okay

Linda

Disliked: Amenities
These owners are trying very hard to fix this motel up!! But it needs a lot more repairs and cleaning!! They have newer flooring but years of build up of ugly build of of ugly dirt around tub and toilet! They need to do a heavy scrubbing. I got a chuckle out of the sign that says if you leave kitchen dirty you get charged extra!! I have never seen such a DIRTY STOVE TOP , in my life
Stayed 1 night in Sep 2023

6/10 Okay

John, Edmonton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beds were comfortable. Tv was watchable. Door wasn’t trust worthy..
Stayed 2 nights in Aug 2023

6/10 Okay

Gilbert

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Brent

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
stop charging extra room costs for patrons- room prices should cover the number of people that should be assigned to the room assigned. that is called price gouging.
Stayed 3 nights in Jun 2023

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
Desperately needs an upgrade. Beds did have memory foam and were comfortable. Bathroom was dismal and small. Lighting was poor.
Stayed 1 night in Jun 2023

8/10 Good

Allen

Stayed 2 nights in May 2023

2/10 Terrible

Tessa

Business traveller
Disliked: Cleanliness, property conditions & facilities
My staff asked me not to book them back here again.
Stayed 3 nights in Mar 2023

2/10 Terrible

Alain

Stayed 1 night in Mar 2023

8/10 Good

doris

Stayed 1 night in Mar 2023

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, 15 minute drive from son's place. Pile of cigarette butts outside the door, bent lights, duct tape on baseboard heaters, bathroom sink brown rust, bed so high I had trouble climbing up onto it, I have photographs if you would like to see them.

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No soaps or shampoos. Its an older building showing its age.
Stayed 1 night in Dec 2022

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cozy and staff is friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

JH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Eunho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice bed and the front desk is so kind and fast check in
Stayed 1 night in Jul 2022

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful! It is dirty and unkept on the outside and the inside is just as bad. The room was not even cleaned properly. The bathroom had mold and a leaky toilet which caused the floor to be damaged. The room was not wiped down. The walls are so dirty, you can see they haven’t be cleaned in years. We had to buy lysol wipes and spray and do our own clean just to feel somewhat comfortable. We booked for two nights because there was nowhere else available in town. After the first night, we packed our stuff and left. Any review you read that says this place is good or okay, do not believe it!
Stayed 2 nights in Jul 2022

6/10 Okay

Derick

Travelled with partner
This appears to be one of the older motel properties and although clearly there has been some updates it is still showing age. The beds were clean however and the staff I did see where friendly and helpful and the room was clean. Bathroom a bit cramped but again was clean..
Stayed 2 nights in Jun 2022
Response from Roy on 22 Jun 2022
Thanks for staying at Galaxy motel and your comment on Galaxy motel can improve our service. Hope to serve you with a better service soon

8/10 Good

Raymond

Stayed 3 nights in Jun 2022
Response from Roy on 22 Jun 2022
Thanks for your reviewing score.

4/10 Poor

Brooke

Stayed 1 night in Jun 2022

2/10 Terrible

Joel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Brandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never again!
It was very very dirty. The beds were clean, but the tv remote was sticky. The bathroom had not been cleaned around the bowl. Tooth paste and hair in the shower. Microwave had something spilled on the top and just left to dry. I had to go get sanitizer wipes and clean. The second night was interrupted by an intoxicated female in the next room.
Stayed 2 nights in Apr 2022

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness
Staff is friendly. Room is okay. You get what you pay for.
Stayed 1 night in Apr 2022

6/10 Okay

Tamara

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small for a one bed and two people with a dog. There was no coffee pot, but a microwave that could use another wipe down. Scratches and scrapes on the walls and elecontronics, stains on the armchair. Glad we were able to have our dog though, and the price for including her was low. Coffee and all amenities are at the other side of town which we drove to, but had a nice walk to the UFO Landing pad.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Hiroshige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's reasonable and friendly owners
Stayed 2 nights in Oct 2021
Response from Roy on 4 Oct 2021
Thanks for staying at Galaxy motel and we hope to serve you in near future with better service.

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy taking mini holidays at this place, they have cozy, affordable rooms. :)
Stayed 1 night in Sep 2021
Response from Roy on 4 Oct 2021
Thanks for staying at Galaxy motel and I am very glad to hear that you had a good time. We hope to serve you in near future with better service.

8/10 Good

SKYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Roy on 6 Sept 2021
Thanks for staying at Galaxy motel and hope to serve you with better service soon

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
The staff were friendly but the place looked very uninviting.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean accommodation.
Stayed 4 nights in Mar 2021
Response from Roy on 23 Mar 2021
Thank you for staying at Galaxy motel and hope to serve you in near future with better service

4/10 Poor

Jesse

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
Place was kinda gross, stained sheets, old nose strip from someone else stuck on top of the bed side table, curtain rod in the shower was barely held onto the wall, paint pealing off the walls, wall paper also pealing off the walls, the hotel is located on a busy street so it’s noisy, the front desk never asked for my credit card for incidentals which I thought was weird, they just handed me a key and said see ya later
Stayed 1 night in Feb 2021

2/10 Terrible

KARON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

6/10 Okay

Sharon

Business traveller
Stayed 1 night in Dec 2020

10/10 Excellent

Hiroshige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2020

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel was clean, bed comfortable. Breakfast wasn’t worth going in for. Decor not as nice as pictures make it look but overall good for overnight stay. In peak season parking would be an issue as more rooms than parking spots.
Stayed 1 night in Mar 2020
Response from Roy on 4 Mar 2020
Thanks for staying at Galaxy motel. I am glad to hear from you that you stayed here comfortable. I hope we can serve you with better service soon. Sincerely,

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good value for basic lodging
Older motel. Somewhat updated room. Comfortable bed. Good hot water. Quiet. Good value for overpriced town.
Stayed 1 night in Jan 2020
Response from Roy on 5 Feb 2020
Thanks for staying at Galaxy motel and hope to serve you with better service soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
has what u need
have stayed here couple times .super friendly Not fancy but has just what you need for place to stay on late night trip hot continental breakfast too
Stayed 1 night in Oct 2019
Response from Roy on 11 Oct 2019
Thanks for staying at galaxy motel and hope to serve you in near future with better service

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Clean room, good wifi - window didn't lock but overall good value for your money.
Stayed 2 nights in Aug 2019
Response from Roy on 20 Aug 2019
Thank you for staying at Galaxy motel. I am very glad to hear that you were satisfied with Galaxy motel. We hope to serve you with better service in near future. Sincerely,

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
I got the last room in town, so I had little choice. The property is pretty well thrashed. It was clean but thats about it.
Stayed 1 night in Aug 2019
Response from Roy on 19 Aug 2019
Thank you for staying at Galaxy motel. We hope to serve you with better service in future. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people were fantastic and the breakfast was the best I've ever has at a motel.
Stayed 1 night in Aug 2019
Response from Roy Kim on 11 Aug 2019
Thanks for staying at Galaxy motel and we would appreciate with your complement. We always do our best to serve our customer and hope to see you soon with better service. Sincerely,

6/10 Okay

Danielle

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Roy on 31 Jul 2019
Thanks for staying at Galaxy motel. We hope we can serve you in near future with better service.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water even when we ran it for a while . floor was not swept when we got there
Stayed 2 nights in Jul 2019
Response from Roy on 24 Jul 2019
Sorry for any inconvenience while you stayed at Galaxy motel. I checked the room but hot water is working normally, it might be take a more time to get hot water as your room is far from boiler. For the not swept floor, I will share your experience with our housekeeper and will improve any inconvenience. Sincerely,

4/10 Poor

Corely, Saskatoon

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Didnt like that the cold faucet was broken (they fixed it), the toilet wasnt secured to the ground (they caulked it but also insulted my husband blaming him for it being loose becuase hes a big man) the plug in had no cover plate (they fixed it). The air conditioner didnt get that cold either but we could open the window as it was cool and rainy
Stayed 3 nights in Jun 2019
Response from Roy on 24 Jul 2019
Dear Corely, Thanks for staying at Galaxy motel and sorry for any inconvenience while you stayed at Galaxy motel. We think that you have some misunderstanding for your feeling about insulting as we never talked like that and after your complain about toilet, we did our best to fix as soon as possible and fixed in an hour. We will recheck any your inconvenience experience and try to improve our facilities for you and other guests. Sincerely

4/10 Poor

Marnie

Disliked: Property conditions & facilities, room comfort
Thermostat did not work ...extremely hot the first night, freezing the next. No hot water the second night. No bulb in light. Outlets not secure. Bath mat was disintegrating.
Stayed 2 nights in Apr 2019
Response from Roy on 8 May 2019
Thanks for staying at Galaxy motel and sorry for any inconvenience while you were staying at Galaxy motel. We didn't notice any inconvenience while your staying at galaxy motel. I will address this problem and will improve with our best. And if you have any problem find while you are staying at motel or hotel, please let a manager know then they may fix the problem shortly including our motel. We hope we can serve you with better service in future. Regards,