Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews of Best Western St. Clairsville Inn & Suites

2.5 out of 5
Best Western St. Clairsville Inn & Suites
51654 National Road E, St. Clairsville, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 616 reviews" "
Rating 8 - Good. 180 out of 616 reviews" "
Rating 6 - Okay. 45 out of 616 reviews" "
Rating 4 - Poor. 17 out of 616 reviews" "
Rating 2 - Terrible. 12 out of 616 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendly staff and amenities of the toom & hotel!
Stayed 4 nights in Apr 2024
Response from M on 26 Apr 2024
Dear Amy,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Breakfast was convenient with good options. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from M on 26 Apr 2024
Dear Dora,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Terrible

Katelynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from M on 21 Mar 2024
Dear Katelynn,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean...loved the bathroom it was very spacious and had a great mirror/vanity and lighting...beds are very comfortable pretty decent side fridge for a hotel. They have free breakfast and it is an actual breakfast not just fruit cereal and/or bread choices. They had sausage and scrambled eggs also with the normal waffles bagels cereal muffins ect. They change their menu everyday for hot food breakfast choices....the staff are very helpful and friendly. The heated indoor pool was very clean and they have pool towels too. We had a wonderful second stay and hope to go back again.
Stayed 1 night in Mar 2024
Response from M on 8 Mar 2024
Dear Amber,Thank you for taking the time to rate our hotel highly! We're happy to learn that we have succeeded in providing a great guest experience. We're glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best regards,Management Team

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Everything was clean and tidy. Pool was very nice and warm especially since it was cold out
Stayed 1 night in Feb 2024
Response from M on 29 Feb 2024
Dear Amber,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Feb 2024
Response from M on 13 Feb 2024
Dear Timothy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

tina

Stayed 1 night in Feb 2024
Response from M on 21 Mar 2024
Dear Tina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was relaxing and comfortable. The hotel was renovated within a few years and the amenities were excellent to make my stay very acceptable.
Stayed 2 nights in Jan 2024
Response from M on 8 Feb 2024
Dear Roger,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

8/10 Good

Bernard

Stayed 1 night in Jan 2024
Response from M on 25 Jan 2024
Dear Bernard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Christina, New Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M on 25 Jan 2024
Dear Christina,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M on 25 Jan 2024
Dear Amanda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from M on 17 Jan 2024
Dear Brian,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on 11 Jan 2024
Dear Lisa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cleanliness
Stayed 1 night in Dec 2023
Response from M on 6 Jan 2024
Dear Michael,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
BREAKFAST COULD HAVE BEEN BETTER QUALITY
Stayed 2 nights in Dec 2023
Response from M on 6 Jan 2024
Dear Carole,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2023
Response from M on 6 Jan 2024
Dear Jacqueline,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Staff was very friendly and accommodating. Rooms were spacious and clean. Pool was nice. Excellent stay for our extended family!
Stayed 1 night in Dec 2023
Response from M on 22 Dec 2023
Dear Mike,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, the hotel was clean and in great condition. Very quiet.
Stayed 2 nights in Dec 2023
Response from M on 22 Dec 2023
Dear Mike,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid staff was exceptional and friendly.
Stayed 2 nights in Dec 2023
Response from M on 7 Dec 2023
Dear David,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and convenient to the highway. Staff recommended dining and activities that were exactly what they said they would be, delicious and fun. Will try to get there some day!
Stayed 1 night in Nov 2023
Response from M on 7 Dec 2023
Dear Toni,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Super clean hotel, nice indoor pool, nice breakfast, nice staff. Thank You
Stayed 1 night in Nov 2023
Response from M on 17 Nov 2023
Dear Guest,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from M on 20 Oct 2023
Dear Danielle,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from M on 20 Oct 2023
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on 20 Oct 2023
Dear Elizabeth,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on 13 Oct 2023
Dear Darcie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from M on 13 Oct 2023
Dear Gwen,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on 5 Oct 2023
Dear Ken,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
The hotel was very clean throughout. The breakfast left a little to be desired but overall good value.
Stayed 1 night in Sep 2023
Response from M on 29 Sept 2023
Dear Guest,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great traveling from Illinois to Newyork, great service, close to shopping center, restaurants, you get what you need for a good price also, I would recommend this place to anyone traveling and it close off the highway, I booked my return night from Newyork to Illinois. 👍👍👍🙏🙏🙏
Stayed 1 night in Sep 2023
Response from M on 29 Sept 2023
Dear Susan,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Rosemary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was easy and staff was pleasant.Brrakfsst was great also..
Stayed 1 night in Aug 2023
Response from M on 21 Sept 2023
Dear Rosemary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend.
Staff was professional and courteous. Vivian did an outstanding job for the breakfast. The evening gal on Saturday and she was there Sunday (9/4 & 9/5) was very helpful.
Stayed 3 nights in Sep 2023
Response from M on 8 Sept 2023
Dear Norman,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

kishor

Liked: Cleanliness, staff & service, property conditions & facilities
Greatly run property for a quick stay!
Stayed 1 night in Sep 2023
Response from M on 8 Sept 2023
Dear Kishor,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Joyce

Stayed 2 nights in Aug 2023
Response from M on 1 Sept 2023
Dear joyce,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Pamela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was okay. I understand they don't clean rooms but every three nights but we stayed four and our trash was never emptied let alone rooms cleaned and linen changed. I asked for a set a of linens because my grandson(5 months old) messed up a set and then I remade the bed, I took trash out of the room after I asked the front if I could have a few trash bags and then I asked for more towels. The lady taking care of the breakfast was superb, very personable, friendly and kind. Front desk personnel was friendly.
Stayed 4 nights in Aug 2023
Response from M on 24 Aug 2023
Dear Pamela,Thank you for sharing your feedback. We apologize for the inconvenience with housekeeping services during your stay. We appreciate your understanding and are glad to hear that our breakfast attendant and front desk personnel left a positive impression. Your comments will help us improve our guest experience.Best Regards,Management Team

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 17 Aug 2023
Dear Pamela,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Kevin, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, quiet and clean
Stayed 2 nights in Aug 2023
Response from M on 10 Aug 2023
Dear Kevin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 10 Aug 2023
Dear Dustin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only for a night. Staff extremely friendly!
Stayed 1 night in Aug 2023
Response from M on 10 Aug 2023
Dear Penny,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location
Stayed 1 night in Jul 2023
Response from M on 3 Aug 2023
Dear Erin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Jill, El Paso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got to our room late and discovered the a/c wasn’t working. They very quickly put us in a different room. Safe area, beds were good
Stayed 1 night in Jul 2023
Response from m on 3 Aug 2023
Dear Jill,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from M on 3 Aug 2023
Dear Melinda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
This hotel is just as nice as many of the Hampton Inns I’ve stayed in. Clean and comfortable. Joe, the front desk manager was very courteous and helpful. My only complaint is that the coffee at breakfast was not good. But there are other places nearby to get coffee.
Stayed 1 night in Jul 2023
Response from M on 20 Jul 2023
Dear Diane,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Steven R.

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was dirty. And I looked forward to relaxing in a clean pool. Some of the vending was out of order. Could’ve been better. Staff at the desk took awhile to answer the phone.
Stayed 1 night in Jul 2023
Response from M on 20 Jul 2023
Dear Steven R,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M on 20 Jul 2023
Dear Richard,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

CHARLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M on 20 Jul 2023
Dear Charlie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was renovated in 2019 and is in excellent condition. Everything was clean and working properly. The staff are very nice and helpful with all your needs. I will definitely stay there again when visiting the area.
Stayed 2 nights in Jul 2023
Response from M on 13 Jul 2023
Dear Roger,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M on 13 Jul 2023
Dear Vernon,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

megan

Stayed 1 night in Jul 2023
Response from M on 28 Jul 2023
Dear Megan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival there was a sign that said "Pool out of order". I asked the receptionist and she said that it wouldn't be fixed for 3-4 days. I was very disappointed because that was the reason I had chosen this location.
Stayed 1 night in Jun 2023
Response from M on 6 Jul 2023
Dear Sharon,We apologize for the inconvenience caused by the pool being out of order during your stay. We understand your disappointment, as we strive to provide a satisfactory experience for our guests. We appreciate your understanding and hope you will give us another opportunity to make your stay enjoyable in the future.Sincerely,Management Team

10/10 Excellent

Alfredo

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from M on 6 Jul 2023
Dear Alfredo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team