Hotels in Springmaid Mountain, Spruce Pine

"I usually don’t leave reviews, but my experience at this hotel was so bad I feel compelled to share it to warn other travelers. I previously worked in the hospitality industry and understand you get what you pay for. I don’t expect a five-star experience from a budget hotel - just the basics: a clean bed, a clean shower, WiFi, and a mini fridge. I’ve stayed in many cheap hotels that met these expectations. This one did not. This was the filthiest hotel I’ve ever seen. There were large dark brown and red stains/globs all over the walls. The floors had severe water damage and was uneven and cracked. There was visible mold on the wall next to the AC unit. The peephole was busted out and had a Kleenex stuffed inside. Long black hairs were all over the bathroom counter and shower. The toilet was clogged immediately upon check-in and clearly hadn’t been cleaned as there were urine stains on the lid and seat. The comforter was covered in stains as well. When I went downstairs to notify the front desk, the lady there went into another room and slammed the door so loud that the windows rattled. I waited for 5 minutes or longer and she never came out. There are plenty of decent, affordable hotels available. There is absolutely no excuse for the condition of this room, and I’m shocked this property is advertised on Expedia. Don’t let the pictures they advertise fool you as the rooms look nothing like what is advertised - avoid this hotel at all costs."

"Parking right in front of our door a plus. Everything is picture perfect.the shower was soo nice great pressure.right in t he heart of the art district, fantastic resturants and quirky shops all within walking distance, how could you go wrong the price was also good, in our budget. Hiking trails near by good parks too."

"Great location! Was greeted by the owner who was very nice. Great coffee in rooms and a very nice hot shower. Everything was clean. Would use this place again!"

"Clean and nice "

"Overall the stay was great for the price"

"We had almost exclusive use of the lodge’s pool, hot tub and dry sauna. Free use of laundry machines is a delightful plus."

"Beautiful Mountain Inn with cozy decor, nice size room, large bathroom with very nice shower which heats up quick and provides nice pressure. Bed is very comfortable and room has extra-large compact fridge with freezer compartment. One note Room 17 has loose toilet base and rocks slightly."

"Loved the property - very cute, great location. Have onsite bar! "

"Room was small but very nice and clean . everyone was very pleasant . Would stay there again when I am in the area ."