The room was sufficient. The mattress was too stiff for my preference. The bathroom was clean and in good working order, but the only amenity provided was a small hand soap. The towels were clean but stained. The bath linens needed replacement. The parking surface is in terrible shape. I only encountered one staff member. She was pleasant, but she was also behind a thick glass in the office which made it hard to understand her when she spoke. If I’d had a better option in Springhill I would’ve chosen it, I would not recommend the property to a friend, and I will not stay there again.