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Reviews of Lamplighter Inn & Suites - South

3 out of 5
Lamplighter Inn & Suites - South
1772 S. Glenstone Avenue, Springfield, MO

Reviews

6.6
Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 158 out of 1000 reviews" "
Rating 2 - Terrible. 167 out of 1000 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

harold

Disliked: Amenities
Got into my 1st room missing a curtain. AC wasn't working right and it was filthy. Got moved to another room and it had a bad smell. AC filter filthy. No wall plugs to plug in phone or other electronics. Overall room was terrible. Hallways and lobby dirty. Everything in the rooms are outdated. Will never stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a king bed got a double, staff did not know how to do there jobs properly stayed for 2 days they knew I was there 2 days key was only programmed as 1 day, and room was dirty
Stayed 2 nights in May 2024

6/10 Okay

Evelyn

Stayed 2 nights in May 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All forms of transportation available within 2 minutes or less of front door or at the front door pickup area. Construction in streets annoying but slowly being finished. Assistance with extending stay smooth and swift.
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No deposit...because sometimes people dont always have that extra money for a room...that really bites when your really tired and need to sleep and your ĥit with that nonsense after booking the room online ya know who reads the fine print whose got time ya know anyway lamplighter two thumbs up 5 star becayse of that thank you life saver
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel to stay at for one night. It was just a solo trip with me and my poodle. Before booking your room I recommend calling to ask about the pet fee. Have a convenient little restaurant next door.
Stayed 1 night in Jan 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator not working Refused to give me a resete No bagage lifte available.
Stayed 1 night in Apr 2024

2/10 Terrible

Robert

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was bad. Found drug underthe bed, black mold on the ceiling in bathroom, tv diddnt work, smelled like weed in the room. Front desk didnt try to fix it or nothing.i think i should of gpt my money back for the problems i found
Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is out of service. It's just an older hotel and it was convenient for my stay since I was going to w concert across the street
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Stayed 1 night in Mar 2024

8/10 Good

Stephen

Stayed 3 nights in Mar 2024

8/10 Good

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond to see that my needs were met. Breakfast was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Rajinder

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was smelling really bad. Main entrance porch was badly cracked and looked like it will fall anytime. Bathrooms floors were cracked , Tub would drain slowly. Their ad said continental breakfast but it was only bread and cereals and it ran out by 8.30 and they wouldn’t fill it back. I will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Lewis

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Hotel clerks very helpful and responsive. Great area, quiet, and peaceful.
Stayed 2 nights in Mar 2024

4/10 Poor

Emanuel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room left much to be desired during my stay. The lack of fresh towels and poor cleanliness were notoriously negative points. In addition, the unpleasant odor in the hallways contributed to an unwelcoming experience. Clearly, maintenance and attention to detail are areas in need of urgent improvement at this establishment.
Stayed 1 night in Mar 2024

6/10 Okay

Jess

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet would not flush. No light bulbs in lamps. Rug was wet infront of minifridge. I told the front desk and nothing was done. This place is a dump and i would not let my dog stay here
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Toni on 22 Mar 2024
We are so glad you enjoyed your stay and look forward to seeing you again

2/10 Terrible

Alex

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bedding was not changed. There were hairs and food crumbs left in the beds. You could tell the staff just remade the bed and didn’t change out the sheets for clean ones. The ground was not vacuumed and felt gross to the touch. The lady at the front desk was very friendly though and did go get us a new change of sheets for the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Caleb

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found a c r a c k smoking pipe under my bed
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with partner
Disliked: Property conditions & facilities
This place was pretty decent for the price. Everything and I mean everything is within walking distance. breakfast was mediocre. American ran for sure. pool was down. rooms were ok but pretty clean.
Stayed 1 night in Mar 2024

6/10 Okay

Aaron

Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Only three stars on the property condition because they are doing a lot of work to the hotel. Seems to be some needed upgrades. But its not an annoyance or problem at all. Overall a decent stay
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room had not been cleaned. Beds were unmade and trash everywhere. The second room beds were made, but there was trash in trash cans, also woke up to bed bugs. It was horrible! 0/10 DO NOT RECOMMEND!
Stayed 1 night in Mar 2024

8/10 Good

Marquis

Liked: Cleanliness
The peace
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2024

2/10 Terrible

Conner

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff that will double book rooms and steal your belongings while not at the hotel. Have never been through such hell
Stayed 1 night in Mar 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Room wasn’t cleaned and the couch bed mattress was disgusting. Hallways smelled. Would not stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Terry

Management was extremely rude and unaccomdating
Stayed 2 nights in Feb 2024

2/10 Terrible

Harry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Nothing at all
Stayed 3 nights in Feb 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Nyabora

Had bed bugs
Stayed 1 night in Feb 2024

2/10 Terrible

Dylan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 4am with a paid reservation, lady greeted us with a rude "you're gonna have to wait 20 minutes I'm doing an audit", 30 minutes later we get checked in. Room was hard to find, there were dirty socks on the floor, shirt in the dresser, blood stains on the curtains, hair in the shower, feces on the wall next to the toilet, trash hadnt been emptied but had a new bag on top of the trash, bedside lamp was broken, an outlet hanging from wall with exposed wires, floor hadnt been vacuumed, trash under the bed including some baggies with drug residue in them and lighter. People tried to get in our room at 5am, then several times more starting at about 9am.
Stayed 1 night in Feb 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Key didn't work to get to the rooms. No prob, they gave me another. Went to the elevator and the buttons were labeled for fire service. Took stairs. Got to room on 2nd floor via stairs. 2nd door on left. Worker walkie talkie on tv stand. Plugged in phone to charge on the table between 2 beds. No power to the outlet with USB chargers on said table. No other outlets available in main room to plug into, had to use bathroom. Clock radio in the Bible drawer unplugged. Parts of the ceiling over the window heating/cooling unit falling down. Says 3 stars through Hotel.com. Overall, I just needed a place to crash for the night and it was generally quiet from other noises. It is a well dated hotel.
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Dale

Travelled with group
Liked: Staff & service, amenities
The hotel was rundown but for the price what do you expect. The rooms were clean, and Ziggies next door was a great breakfast alternative to basic cold for breakfast.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Business traveller
The whole experience was terrible. I got a call at 930-10 o'clock at night. Saying that they didn't have enough room and had to cancel the Reservation.
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, easy going plus friendly, down to earth staff! Good location. And free laundry is awesome
Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Go To Hotel When In Springfield
The staff has been amazing throughout my unexpectedly extended stay. Thank you to all of the Lamplighter Inn & Suites staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Stayed 1 night in Jan 2024

10/10 Excellent

Bridget, Springfield

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 1 night in Jan 2024