Hotel Keluarga di Springfield

"Room was ok, the maid had not emptied the bathroom garbage from precious guest, towel rack was not completely secured to the wall, and bathroom faucet moved. But bed was comfortable and room was generally clean. Staff was friendly on check in but not at desk when we left. "

"Very helpful front desk. Great location. Indoor pool was nice."

"Everything was great!"

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"Didn’t know that breakfast was included until I got there, and I was really happy that it was!"

"Yes"

"Trying to get a response back from Expedia on refund from stay at this hotel on 5/16/26 as we woke up to no hot water at sink or in shower. Additionally, hotel room door would not close properly. The upside is the attached diner and mini museum through halls of hotel. Front desk clerk mentioned if i could get a hold of Expedia, he would authorize the refund for the water issue in room, however, not able to reach Expedia, other than virtual chat that is walking me through the same circle, three...

"Rooms clean, good breakfast, easy access to main road"