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Reviews of Americas Best Value Inn & Suites Spring Valley

2 out of 5
Americas Best Value Inn & Suites Spring Valley
745 N Broadway St, Spring Valley, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 326 reviews" "
Rating 8 - Good. 133 out of 326 reviews" "
Rating 6 - Okay. 48 out of 326 reviews" "
Rating 4 - Poor. 26 out of 326 reviews" "
Rating 2 - Terrible. 7 out of 326 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Staff on 21 May 2024
Thank you for staying us.We appreciate your feedback!

6/10 Okay

Stephanie

Travelled with family
Towels and bedding are very thin. We didn't get our room cleaned during the day
Stayed 2 nights in May 2024
Response from Staff on 6 May 2024
We are sorry you were unhappy.i will make sure fix all issues. Thank you for staying with us we appreciate your feedback!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a couple times and the place is always wonderful. It is clean, the staff are very nice, the beds are comfy, breakfast is good, and awesome location
Stayed 1 night in May 2024
Response from Staff on 5 May 2024
Thank you so much for great feedback! We love to see you again Jessica.

6/10 Okay

Dorie

Travelled with partner
Liked: Cleanliness, staff & service
Bed spread had an obvious stain on top and carpet and bathroom floor were well worn.
Stayed 1 night in Apr 2024
Response from Staff on 19 Apr 2024
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff on 16 Mar 2024
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Kris

Stayed 1 night in Feb 2024
Response from Staff on 25 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Very welcoming staff - very clean hotel and rooms - very convenient to find - close to restaurants. Very good free breakfast - comfortable bed Overall nice stay!
Stayed 1 night in Jan 2024
Response from Staff on 25 Feb 2024
Thank you so much for great feedback.We love to see you again William.

10/10 Excellent

Meng

Travelled with group
Liked: Amenities
Area was clean and quiet
Stayed 1 night in Dec 2023
Response from Staff on 17 Dec 2023
Thank you for staying with us.We appreciate your feedback!

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain and simple
Clean and simple. No surprises. It was fine for for our needs and we appreciated the straight forward simplicity of the check in process.
Stayed 1 night in Dec 2023
Response from Staff on 11 Dec 2023
Thank you for staying with us.We appreciate your feedback!

6/10 Okay

Frances

Stayed 4 nights in Dec 2023
Response from Staff on 11 Dec 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Jeff, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Staff on 20 Nov 2023
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the 4 days, nice clean, courteous employees, day 3 I had entire oufit come up missing, nobody in room except for employee that removed outfit from closet area inside door. Noticed my reception outfit was gone upon checking outfits for next day. We were out all day, nobody could get into room except hotel employee. I guess grateful it was reception outfit and not wedding outfit. Lesson learned only take in what you need for the night. Such a shame, I would've stayed at that hotel again when in the area, next time I'll stay elsewhere and only take in what I need from now on.ps hope you enjoy the outfit that I never had the chance to wear, thank god it wasn't wedding outfit as I was mother of the bride.
Stayed 4 nights in Oct 2023
Response from Staff on 16 Oct 2023
We are sorry for missing your outfit but you can’t blame in hotels employees because nobody touch your stuff and what you bring in room never no about all employees and we always check when you check out the room if you left anything in room we always call let you know all guest so please do not blame in hotels or hotel employees.thank you for staying with us.We appreciate your feedback!

8/10 Good

Richard

Stayed 2 nights in Oct 2023
Response from Staff on 17 Oct 2023
Thank you so much for great score.We love to see you again Richard.

8/10 Good

Lauren

Stayed 1 night in Oct 2023
Response from Staff on 6 Nov 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Dorie

Stayed 2 nights in Oct 2023
Response from Staff on 6 Nov 2023
Thank you so much for great feedback.We love to see you again dorie!

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nicer than expected
Stayed 1 night in Oct 2023
Response from Staff on 6 Oct 2023
Thank you for staying with us.We appreciate your feedback!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very average motel at a reasonable price. Which is what we needed.
Stayed 1 night in Sep 2023
Response from Staff on 24 Sept 2023
Thank you for staying with us.We appreciate your feedback!

8/10 Good

Mitchell

Stayed 1 night in Sep 2023
Response from Staff on 24 Sept 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is average.
Stayed 1 night in Sep 2023
Response from Staff on 22 Sept 2023
Thank you for staying with us.We appreciate your feedback!

6/10 Okay

Jami

Travelled with partner
Liked: Staff & service
The property itself was fine, and the breakfast was delicious. However, there were stains on both the sheets as well as the coverlet. Fortunately we had a two-queen room and combined the clean bedding from both beds to use on our bed. We also found long hairs on a couple of the pillow cases, which made me question whether or not the pillow cases had been washed.
Stayed 1 night in Sep 2023
Response from Staff on 22 Sept 2023
We are sorry you were unhappy.i will make sure fix all issues. Thank you for staying with us we appreciate your feedback!

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean, quiet, and the beds and pillows were very comfortable. Staff was pleasant and friendly. I highly recommend!
Response from Staff on 7 Sept 2023
Thank you for staying with us.We appreciate your feedback!

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities, room comfort
Got the job done
Needed a bed for a couple nights while I was in town, some of the towels looked a bit dirty but otherwise a perfectly fine option for a cheap place to crash.
Stayed 2 nights in Sep 2023
Response from Staff on 7 Sept 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet stay
Clean, comfortable and quiet stay. Pet friendly!
Stayed 1 night in Aug 2023
Response from Staff on 30 Aug 2023
Thank you for staying with us .We appreciate your feedback!

8/10 Good

JUDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Staff on 28 Aug 2023
Thank you for staying with us.We appreciate your feedback!

6/10 Okay

Timothy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I liked that the motel was close to the grocery store and gas station. I did not like that the bathroom had 2 switches but the fan ran when the lite was on and the other switch did nothing
Response from Staff on 27 Aug 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Janice, Dallas Center

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Staff on 25 Aug 2023
Thank you for staying for staying with us. We appreciate your feedback!

8/10 Good

Richard

Stayed 2 nights in Aug 2023
Response from Staff on 11 Sept 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Kristin K.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality. Warmly greeted. Safe. Clean.
Stayed 1 night in Aug 2023
Response from Staff on 19 Aug 2023
Thank you for staying with us .We appreciate your feedback!

6/10 Okay

Kubat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No elevator. Had to carry luggage up and down stairs
Stayed 1 night in Aug 2023
Response from Staff on 14 Aug 2023
Thank you for staying with us we appreciate your feedback!

8/10 Good

Judith

Stayed 1 night in Aug 2023
Response from Staff on 4 Sept 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Don and Debby

Stayed 1 night in Aug 2023
Response from Staff on 9 Aug 2023
Thank you so much for great feedback.Thank you for staying with us We appreciate your feedback!

6/10 Okay

walter

Travelled with family
Liked: Cleanliness, amenities
For the price we expected a higher quality king size bed. Ours was soft and lumpy. It made sleeping difficult.
Stayed 1 night in Jul 2023
Response from Staff on 1 Aug 2023
Thank you for staying with us we appreciate your feedback!

4/10 Poor

Michael

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is really the only spot to stay around Spring Valley without Driving from Rochester. The Hotel is really getting run down & rooms need updating bad. Bathrooms & carpets are in rough shape & the Comforters on beds are stained etc. It was a place to sleep in a good location so keep that in mind. It's not the Hilton LOL
Stayed 2 nights in Jul 2023
Response from Staff on 26 Jul 2023
We are sorry you were unhappy.i will make sure fix all issues. Thank you for staying with us we appreciate your feedback!

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
“Free breakfast” is very misleading. I didn’t see anything I wanted so I walked over to the gas station next door. There was another guy staying at the hotel who was like… yeah, the breakfast options were terrible so I guess we both have to come over here. Otherwise it was fine. I think I overpaid at 115 fees and then didn’t get a decent breakfast so maybe a little bitter.
Stayed 1 night in Jul 2023
Response from Staff on 24 Jul 2023
Sorry for your inconvenience. Thank you for staying with us.We appreciate your feedback !

10/10 Excellent

Lori Schmidt

Stayed 1 night in Jul 2023
Response from Staff on 14 Aug 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Meghan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2023
Response from Staff on 17 Jul 2023
Thank you for staying with us.We appreciate your Feedback. Thanks Meghan

10/10 Excellent

Dana

Stayed 1 night in Jul 2023
Response from Staff on 8 Aug 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room with easy and friendly check in. We were going to only stay one night, but may stay more!
Stayed 1 night in Jul 2023
Response from Staff on 10 Jul 2023
Thank you so much for great feedback.We love to see you again Kerry.

4/10 Poor

Kelly

Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Staff on 9 Jul 2023
Thank you for staying with us.We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tube socks and cigarettes
The room smelled like a combination of stinky tube socks, and stale cigarettes. There were yellow stains on the floor behind the toilet and some of the towels, and wash clothes, had black and red stains on them. We Checked out a day early because we couldn’t take it anymore. When we told the lady at the front desk about the issues she didn’t seem too interested in our concerns. No refund was offered and we didn’t press that issue. What really mad us angry is that she never apologized for the condition of the room. Sayonara and good riddance.
Stayed 2 nights in Jul 2023
Response from Staff on 3 Jul 2023
We apologize for during your stay.and sorry for inconvenience.

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All areas of the hotel were clean and welcoming. Very comfortable bed! The service was wonderful and efficient. Would definitely recommend.
Stayed 2 nights in Jun 2023
Response from Staff on 19 Jun 2023
Thank you for staying with us .We appreciate your feedback!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Staff on 16 Jun 2023
Thank you so much for great feedback!

4/10 Poor

Sands

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The front desk people were polite, but we had towels with make up on them. Not stained, but never changed out. The same with our pillowcases. They had mascara on them again not stained just never washed. Also, they ran out of fruit at the breakfast.
Stayed 1 night in May 2023
Response from Staff on 5 Jun 2023
Sorry for your inconvenience

10/10 Excellent

Carol

Stayed 1 night in May 2023
Response from Staff on 21 Jun 2023
Thank you for staying with us.We appreciate your feedback!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Staff on 30 May 2023
Thank you for staying with us We appreciate your feedback!

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Outside could use some landscaping in areas. Also the breakfast was limited to people that like waffles, oatmeal, bagels, toast, yogurt. My husband would have liked eggs with bacon/sausage links instead.
Stayed 3 nights in May 2023
Response from Staff on 26 May 2023
Thank you for staying with us.We appreciate your feedback!

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seemed to be kept. Room was clean. Beds & pillows were comfortable.
Stayed 1 night in Apr 2023
Response from Staff on 1 May 2023
Thank you so much for your awesome review. We really appreciate your business and we hope to see you again soon.

8/10 Good

Thomas, Minooka

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Location good for my work, daily trash removal from the room was appreciated.
Stayed 2 nights in Apr 2023
Response from Staff on 20 Apr 2023
Thank you so much for your awesome review. We really appreciate your business and we hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Nice Small town location, Property needs updating. The bathrooms need it most ! stained floors & things are just old. Nice staff & they keep the building clean!
Stayed 2 nights in Mar 2023
Response from Staff on 24 Mar 2023
Thank you for staying with us.We appreciate your feedback!

4/10 Poor

Connor

Business traveller
Disliked: Cleanliness, staff & service
There was a stain on the sheets but if ur okay with that then it’s a good place.
Stayed 1 night in Feb 2023
Response from Staff on 12 Feb 2023
We are sorry you were unhappy.i will make sure fix all issues. Thank you for staying with us we appreciate your feedback!