Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Hotel Arte Spreitenbach

3 out of 5
Hotel Arte Spreitenbach
10 Wigartestrasse, Spreitenbach, AG

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 314 reviews" "
Rating 8 - Good. 168 out of 314 reviews" "
Rating 6 - Okay. 34 out of 314 reviews" "
Rating 4 - Poor. 9 out of 314 reviews" "
Rating 2 - Terrible. 3 out of 314 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Horrible experience
Check-in automate was broken, nobody on site. Had to work with staff by phone to even get room keys including rebooting the check-in automate. In the aftermath I ended up getting charged twice for the stay because of this and hotel refused to reimburse, claiming that it is just a hold while it is clearly a double booking. Worst experience. I would strongly recommend to avoid this place. Hotel provides ear plugs as it is so loud from traffic that sleeping without is impossible.
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Self check-in hotel
Hotel is self-checkin. Parking is outside in the public street in front of hotel but with reserved places. Internet is good. Room has a small radiator. If you put in the machine reservation number from Hotels it do not work only with scan ID. Room was large and clean and quite good price, but would be perfect to be also breakfast included. Bed was not confortable.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Nov 2020

8/10 Good

HI, Switzerland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Free covered car parking, Clean room and Low price. There was a reason of low price. There are no staff at the hotel.  ebooker noticed an e-mail about the check in procedure will be sent me. but, it was nothing. We arrived the hotel, and started the check in by a machine. but, we could not get the room key, even we got a support by emergency call. Finally, a guy sent a staff to the hotel. but guy said it will take a hour. During waiting a staff, I tried to check in by the machine. I might do more than 10 times, the room key was come out. I took more than 2 hours to get in the room from arraving the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Brintha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Patric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good price
The room is nice and clean Good service for the price Convenient hotel with free car parking / Tesla Supercharger is nearby
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but with limited dining options in the area. Price is fair.
Stayed 1 night in Feb 2019

8/10 Good

Seyed Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Julia

Business traveller
Stayed 1 night in Jul 2019

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nadine Courtial on 28 Jun 2019
Grüezi Frau Esther Herzlichen Dank für Ihre freundliche Bewertung. Auf ein baldiges Wiedersehen mit Ihnen bei den Sorell Hotels freuen wir uns bereits heute. Freundliche Grüsse Nadine Courtial General Manager

8/10 Good

Edmon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value in Zurich suburb.
Great value and close to Zurich. Also close to a local mall and fast food restaurants (Mcdonald & Burger King). The room was good, but the bed was firm and pillows were flat. Great breakfast was free!
Stayed 1 night in Sep 2018
Response from AK on 13 Nov 2018
Dear Edmon, Thank you very much for taking your time and giving us your comments About your last stay. We are very happy that you liked our Location and room. We took you note concerning pillows. Kindly note that we have a pillow-menu in our hotel. Please do not hesitate to ask our front desk to Profit from this free offer. Looking Forward welcoming you back at our hotel. Best regards A.Kascioglu General Manager

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Comfortable and clean happy stay
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!!
Nice, neat and definitely recommended
Stayed 1 night in Jun 2018
Response from ahmet on 12 Jul 2018
Dear Guest Thank you very much for your great feedback. We are looking Forward welcoming you back at our hotel. Best regards A.Kascioglu General Manager

6/10 Okay

Jan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2017
Dear Jan, Thank you very much for taking a time and informing us about your experiences during your last stay. We will of course share your note with our team. Looking forward welcoming you back at our hotel we remain, with best regards. A. Kascioglu General Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Dear Guest, Thank you very much for your positive feedback. looking Forward welcoming you back at our hotel, we remain with best regards Ahmet Kascioglu General Manager

8/10 Good

Susan Ann, Wisconsin USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
It was easy to drive to from Zurich airport. The dinner was very expensive we thought. Breakfast was included and delicious.. nice
Stayed 1 night in Sep 2017
Response from ahmet on 13 Sept 2017
Dear Susan, Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arte and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely run hotel, at decent price.
Stayed 1 night in Sep 2017
Thank you very much for your kind comments. We hope very much welcoming you back at our hotel. Kind regards General Manager Ahmet Kascioglu

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but AC would make it great.
The staff is absolutely amazing and very friendly. The room was good for our needs. There was no AC which wasn't a really big hassle while we were there. It was an easy drive into Downtown Zurich. I would stay again.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was what we needed. Excellent parking
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic and expensive.
Very basic hotel. Facilities were clean and comfortable and staff were friendly and helpful. Very stuffy rooms though as no air con, also no facilities in rooms to make yourself a cup of tea or coffee.
Stayed 3 nights in Jun 2017

4/10 Poor

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly, but...
The hotel decor seemed new and fresh, the facilities were quite clean, and the two front desk employees who helped me check in/out were very friendly. However, the website transit directions were inaccurate, resulting in me disembarking the bus 1km away from the hotel, so I had to lug my baggage that distance, alone at night, and using google maps. (The receptionist checking me out gave me good directions to the bus stop just around the corner from the hotel for my return to the airport.) Also, there was no mention of the front desk hours in any of the listings or booking correspondence except that one must make arrangements for times outside of those hours, but because of the bus stop snafu, I just barely made it to the hotel in time to check in (23:00 on the nose)! Due to my late arrival, every dining option in the area was already closed save for McDonald's. When I returned from McD with my takeaway dinner, I could not get back into my room because I had somehow inadvertently locked the door behind me when I left, which I still have no idea how that happened. Fortunately the night receptionist was still downstairs closing down and was able to help me, but had I been just a few minutes later and she had already left for the night, what in the world would I have done?! Lastly, there was no shower door or curtain so my short shower ended up completely flooding the bathroom and I had to use all the towels to sop up the water so that I didn't fall on the wet, slippery tile.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Warm
Nice clean room. Good breakfast setup. Very friendly and smiley service! Was a very warm day and fan was not strong enough to cool the room in any way. Convenient as close to highway exit.
Stayed 1 night in Jun 2017

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
It's not luxury, but I slept well
The rooms are basic, but I slept amazingly well -- ask for a quiet room at the back of the hotel, and you will certainly not be disturbed by noise. Good value, but a bit far from the center (bus + train to get to Zurich).
Stayed 2 nights in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Wife and I thoroughly enjoyed our stay. The location was a perfect to be close to Lucerne and Zurich for site seeing. The spa was very nice and relaxing. The staff was very friendly and gave great advice on what to see and do while there. We hope to come back again some day.
Stayed 1 night in May 2017

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, room comfort
Cheap, hot, uncomfortable hotel in industrial area
A modern, cheaply fitted hotel in an industrial area next to a McDonalds. We got a crock in our neck from the terrible bed and cheap Cushions. There's no Air Con so the rooms are like saunas and it's too noisy outside to leave the window open at night. There's a single bed duvet on the double bed, which is silly. No top sheet. Awful bed linen, cheap mattress & awful cushions. We were missing a set of towels on 2 out of 3 days. Toiletries were never replaced, neither were the coffee capsules or the free water bottles. There's nobody at reception at night. Breakfast is basic, but adequate. A badly run, uncomfortable hotel. Will not stay again.

8/10 Good

Pav, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.
Very helpful and polite staff. Good food served in the restaurant. Clean rooms.

8/10 Good

Alexey, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly and helpful staff. Rooms are ok, but there is no aircon and no fan. You can't open windows either because of angry mosquitos outside. Breakfast (great) and free wifi are available.

8/10 Good

Robert, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel
Pleasant stay for business

8/10 Good

JS

Liked: Cleanliness, property conditions & facilities
Good hotel outside of town
Stayed for business near Zurich. Good accesibility into town and surrounding region. Good breakast, quiet hotel. Good location.

8/10 Good

l i nda, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed areasonable hotel near Zurich for a sjort stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop off point
Nice stop off on the way to the falls. Very good breakfast. Not far from Zurich. Easy to get on highways for further travel.

8/10 Good

MB104, Kyiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near airport and with easy parking.
Easy to find with GPS and easy to park. I arrived late in the evening, however envelope with key was already prepared for me. The bar was still open and some guests/visitors were around. Due to a large group of tourists, the breakfast was started earlier than scheduled for a Saturday, which suited my plans also. There was a good but not wide choice of items. The room was clean and tidy. A pleasant reasonably priced hotel which suited my needs.

10/10 Excellent

Guido, Brighton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Good Location with Shopping Center close by....and a couple of self serving restaurants such as Migros, Ikea and Coop.

10/10 Excellent

Guido, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
I like staying here. Big rooms, free WiFi, parking and breakfast. Great variety at breakfast. Walking distance to major shopping centre with restaurants. Good public transportation around the corner. Simply put. Great value for money.

8/10 Good

Stephen, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, would use again
Quick visit to Zurich on business. This hotel was ideally located for our needs. Good and clean, with a good restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RAFINE, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice Swiss experience
Very good breakfast!!!

8/10 Good

Jacob, Kiriat Motzkin

Liked: Cleanliness, staff & service, property conditions & facilities
Good Business Hotel close to Zurich
We stayed two nights in this hotel because its affordable price, compared to the insane hotel prices in Zurich. This is a newly renovated hotel, with simplistic look and decoration, but it is functional and clean. Best suited for business people, due to its proximity to highway and easy access to airport. Breakfast is great, though it's advisable to avoid the morning rush time, around 8 am. Dinner is served in the hotel restaurant. Although not great, it is satisfactory good meal and saves the trouble of seeking restaurants around. The quiet rooms are on the back, not facing the parking lot and the McDonald's restaurant.

8/10 Good

Ian, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Pleasant Staff.
Very nice hotel, pleasant staff, food was also good, Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic stay, great hotel, room very clean. Very good breakfast. I would stay here again anytime!

10/10 Excellent

Ashi, watford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from zurich
This hotel was so good the staff the rooms every was perfect I will book again as everyone was so friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel and the staff was good also. Breakfast was very good and it would have been the perfect stay if we didn't have the room next door to MacDonalds. The noise kept me awake and with no air conditioning you have to have the windows open.

8/10 Good

Dani, Gouda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable village location with a bus service to
Thought location was closer to Zurich but excellent train service from nearby Dietikon to Zurich

6/10 Okay

AH, London

Liked: Cleanliness, staff & service, room comfort
Great for business
Perfect for business trips.