Best Western Southern Great Barrier Reef hotels

"The lace is a good place to stay. The resort facilities re very good. The pool is fantastic. The staff were helpful to a point. On arrival for a three night stay we asked about the onsite restaurant opening times. We were informed that it is only closed on Tuesdays. Thursday night at about 1830 we went to the restaurant for dinner and were devised that it was a closed sitting due to a tourist bus arrival. I asked when were they aware of this and the staff looked like kangaroos frozen in headlights. Not at any time were we advised of this closure during our stay and when “found out” the staff offered no apologies. Great venue but staff really do need some better training in all aspects, especially guests services."

"The room still had paint smells from freshly painted walls and the floors could have done with another wash as you could feel grit on the floor from the workers. Other wise the room was very clean and the view was great."

"This hotel goes above and beyond. Exceeding all expectations. Socleano safe so nice."

"Was ok."

"Everything was perfect"

"Clean room. Easy parking. Great staff was able to check in early with our baby. Room was spacious and comfortable"

"Convenient location, nice park in the heart of town. close to all services etc"

"Good Parking, nice big rooms however the shower was low pressure and tap was difficult to control temperature."

"Clean and comfortable. Staff are always very friendly and helpful."