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Mercure Rockhampton

4.0 star property
Steps from town, travelers enjoy a 24-hour front desk and evenings by the outdoor pool under Rockhampton's sunny skies.

Choose dates to view prices

Mercure Rockhampton sits in the heart of the business district offering a sophisticated retreat. Guests can take advantage of dry cleaning and laundry services, stay connected with in-room WiFi, or unwind by the outdoor pool complete with comfortable sun loungers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is RM460
RM506 total
includes taxes & fees
24 May - 25 May
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About this property

Mercure Rockhampton

  • Upscale hotel located in Rockhampton City
  • Mercure Rockhampton provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), smoke-free property and a lift
    • A 24-hour front desk, 1 meeting room and luggage storage
  • Room features
  • All 74 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 32-inch TVs with digital channels
    • Wardrobes/cupboards, balconies and mini fridges

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Exterior detail
Empire Apartment Hotel
Rockhampton City
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 865 reviews
The price is RM685
RM685 total
includes taxes & fees
24 May - 25 May
Empire Apartment Hotel
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Mercure Rockhampton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Rockhampton?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Rockhampton on 24 May 2026 start from RM460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Rockhampton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Rockhampton?

Self-parking is free at this property.

What time is check-in at Mercure Rockhampton?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Rockhampton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Rockhampton located?

Located in Rockhampton City, this hotel is steps away from Pilbeam Theatre and Rockhampton Art Gallery. Archer Park Station & Steam Train Museum and 2nd World War Memorial Aquatic Centre are also within 15 minutes. North Rockhampton Station is 21 minutes by foot and Rockhampton Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
Great room great service could not fault it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities
Very clean. Great amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Nice room and perfect location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

JESSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lyell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay her when visiting Rockhampton. Comfortable bed in central location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great cost, great location
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Kierin

Liked: Cleanliness, staff & service

Convenient and good breakfast

Clean room but it showing age in parts. Breakfast was very good and convenient
Stayed 1 night in Aug 2025
Verified

8/10 Good

Grayson

Liked: Cleanliness
Disliked: Amenities
Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable stay close the Rocky CBD
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Nice room.

Great service. Friendly staff. Very nice breakfast. Good GF options.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

KJ

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and efficient especially the room cleaning staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sharni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Only improvement would be a better / safer carpark
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & comfortable. Easy parking. Staff friendly.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times as it is convenient and a great location. It is great that the restaurant has opened again,for a lovely breakfast. Friendly reception. Thank you!
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

David

Liked: Cleanliness, room comfort

Rockhampton weekend

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down. Hotel only has one lift. Coffee was not renewed when room was serviced. Good location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made to feel welcome

From the moment I stepped into reception on 19th March 2024, the girls behind the desk greeted me with such warm, friendly smiles, they were always happy to help and I knew I was going to enjoy my stay.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

George

Comfortable and clean. But not good e for money
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kind staff carefully explained things in an easy-to-understand manner even for non-native speakers like us.
Stayed 3 nights in Sep 2023