Hotel Spa di Chile Selatan

"Breakfast was good, the hotel is clean, but the rooms could use some updating. "

"La habitación estaba limpia y era amplia. Sin embargo, las habitaciones de la primera planta con vistas al lago dan al parking. Las ventanas son translúcidas y no hay ningún tipo de intimidad. Solicitamos al personal cambiar la habitación a una planta superior porque nos resultó muy incómodo esto y nos lo denegaron. Adicionalmente, el acceso a la piscina es con previa reserva, dato que no supimos hasta que llegamos al hotel y el día que llegamos no había horas disponibles. El desayuno es muy...

"Breakfast was fresh nevertheless a little change in daily menu would go a long way for someone spending five days at the property. Location was perfect ! Friendly staff. Oh..the room key cards did not work and I’ve had to make multiple treks to the front desk to get it reset. This is a known issue and disappointed that the hotel is not addressing this problem now. "

"This hotel is far from being the 5-star establishment it claims to be. Before making your reservation, you should know that this is a casino hotel; if you are planning on an early check-in, forget it—your room won't be available until after 2:45 PM."

"Comfortable and spectacular view."

"The best resort in Chile!!! Recommended for all ages!!! Spa amenities are the best!!! "

"The check in was confusing, and they wanted to make a new reservation when they couldn’t find my email. BUT we insisted that we won’t pay again. A little unhappy about that experience but everything else - the breakfast, the sauna, the room, the view was amazing. "