The Blue Keys Hotel, Southampton

3.0 star property
Comfortable hotel near Southampton Cruise Terminal

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

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Reviews
9.0

Wonderful

Popular amenities

  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services
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Frequently asked questions

Is The Blue Keys Hotel, Southampton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Blue Keys Hotel, Southampton?

Self-parking is free at this property.

What time is check-in at The Blue Keys Hotel, Southampton?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Blue Keys Hotel, Southampton?

Checkout is at 10:00 AM.

Where is The Blue Keys Hotel, Southampton located?

Situated in Southampton, this hotel is within 1 mi (2 km) of The Common, Southampton Cruise Terminal, and WestQuay Shopping Centre. Mayflower Theatre and SeaCity Museum are also within 15 minutes. Southampton Central Station is 16 minutes by foot and Southampton Millbrook Station is 25 minutes.

The Blue Keys Hotel, Southampton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 599 reviews" "
Rating 8 - Good. 228 out of 599 reviews" "
Rating 6 - Okay. 34 out of 599 reviews" "
Rating 4 - Poor. 13 out of 599 reviews" "
Rating 2 - Terrible. 5 out of 599 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Stayed 3 nights in Sep 2023

2/10 Terrible

Alice, Columbus

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is not what it is advertised as — it is a rooming house in a middle-class neighborhood. It is not a charming English inn. Outside are is run-down. Given the lack of a true reception/office and staff on the property, it is questionable as to whether they truly are running a legitimate business. Felt very unsafe and left.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Mariann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel
there was no one there when I arrived, the keys were in a lock box and I had no code. there was supposed to be a restaurant and bar, they did not exist. There was no elevator, I didn't even look at my room, I found another hotel and now I'll get my credit card company to deal with getting my money back. Be aware, this is not a real hotel but a boarding house and the rate is a total rip off. Also, it was in the suburbs so there were no restaurants within walking distance.
Stayed 1 night in Sep 2023

6/10 Okay

kevin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Douglas, Lima

Stayed 2 nights in Aug 2023

2/10 Terrible

Janne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't be fooled by the old reviews!
I don't recommend this place. Don't be fooled by the old reviews on this site, or the hotel web pages! It is advertised as a hotel, bar and a restaurant, but it is closer to a self service hostel without a reception. Unfortunately we stayed in this place a month ago and had a subpar experience. You check-in online via a form and get the keys from a lockbox. The place is rundown, there is no restaurant in the premises any more, no breakfast, any services, nor staff. Common areas had dirty footprints from some shady looking maintenance crew that was occupying most of the parking lot when we arrived. Most of the common areas I assume were lounge or restaurant previously were locked down. The room we stayed in reeked of strong cleaning chemicals and were bare. They advertise "Free private parking on-site", however, upon asking for a permit that was required by signs, they never brought one and instead said we would be allowed to park there. Next morning we received a £60 parking notice. When confronting the company via phone, they said "a manager" will take care of it, not to worry. After multiple days and calls later I never received a written confirmation the issue had been taken care of nor was their "manager" ever available to discuss the topic. After the appeals with the parking management company failed, I had to pay the notice myself.
Stayed 1 night in Jul 2023

6/10 Okay

Deborah

Stayed 2 nights in Aug 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In a week time i still didn't receive an invoice from the owner.
Stayed 5 nights in Jun 2023

6/10 Okay

Yun Wai Walt

Travelled with family
Liked: Cleanliness
The hotel is current operated in Airbnb mode. No staff station in the hotel to service customer and guest can call staff by mobile for assistance and in general they staff is polite and friendly.
Stayed 2 nights in Jun 2023