Restaurant
Check availability

Reviews of Harper's Steakhouse with Rooms, Southampton Swanwick Marina

4 out of 5
Harper's Steakhouse with Rooms, Southampton Swanwick Marina
286 Bridge Road, Lower Swanwick, Southampton, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 475 reviews" "
Rating 8 - Good. 133 out of 475 reviews" "
Rating 6 - Okay. 45 out of 475 reviews" "
Rating 4 - Poor. 12 out of 475 reviews" "
Rating 2 - Terrible. 12 out of 475 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely very comfortable. The coffee and tea were great. The breakfast lunch and dinner were fantastic I would stay again. The staff were 20:10.
Stayed 1 night in Apr 2024

10/10 Excellent

Cathal

Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Sreekanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location good value nice room
Stayed 1 night in Mar 2024

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault for facilities, cleanliness, food and service.
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on numerous occasions and never has any complaints
Stayed 2 nights in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room which was very well equipped, well decorated and clean. Close to river Hamble so ideal for riverside walk. Also good pub close by. Manager Steve was very polite and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Really nice clean place to stay would stay again
Stayed 1 night in Jan 2024
Response from Alexandra on 20 Jan 2024
Dear Chris,Thank you so much for taking the time to leave us a great review.We are delighted to hear that you had a good stay with us and we are looking forward to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great hotel and great restaurant
Stayed 1 night in Jan 2024
Response from Alexandra on 12 Jan 2024
Dear Douglas,Thank you very much for taking the time to leave us a great review.We are so happy to hear that you had a goof time with us and we certainly hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent rooms and service
Stayed 1 night in Jan 2024
Response from Alexandra on 10 Jan 2024
Dear Elizabeth,Thank you very much for taking the time to leave a great feedback!We are happy to hear that you had a good time with us and we are looking forward to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Samuel

Stayed 1 night in Jan 2024
Response from Alexandra on 10 Jan 2024
Dear Samuel,Thank you so much for takin the time to leave us a great feedback.We are glad to hear that you have enjoyed your time and we are looking forward to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alexandra on 10 Jan 2024
Dear N,Thank you for taking the time to leave us a great feedback!We are happy to hear that you have enjoyed your time with us and we are looking forward to welcome you back!Kind regards,Harpers team

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good rooms with comfy beds, well heated and quiet, parking fine providing you observe the hotel's security system related to parking. Food OK though some dishes very heavy on the oil/fat and should be avoided.
Stayed 3 nights in Dec 2023
Response from Alexandra on 5 Jan 2024
Dear Clive,Thank you so much for taking the time to leave us your feedback!We are glad to hear that had a good stay and that you found most things good.Sorry to hear about your experience with the food, hopefully well be able to make up for it the next time you stay with us.Kind regards,Harpers team

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Alexandra on 31 Dec 2023
Dear Shirley,Thank you so much for taking the time to leave us a great feedback!We are happy to see that you had a good time and we certainly hope to welcome you back!Kind regards,Harpers team

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a few times to stay and yes we will go back.
Stayed 1 night in Dec 2023
Response from Alexandra on 17 Dec 2023
Dear Catherine,Thank you so much for taking the time to leave us a great review!We are glad to hear that you had a good time with us and we hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Marilyn

Stayed 2 nights in Dec 2023
Response from Alexandra on 13 Dec 2023
Dear Marilyn,Thank you so much for taking the time to share your experience.We are so glad to hear that it was 5 starts worthy and we certainly hope to welcome you back!Kind regards,Harpers team

10/10 Excellent

Mr. D R

Stayed 3 nights in Nov 2023
Response from Alexandra on 14 Nov 2023
Dear Mr. D R,Thank you for taking the time to leave us a great feedback!We are so glad to hear that you found your stay 10 out of 10.Hoping to see you again soon!Kind regards,Harpers team

10/10 Excellent

Denis

Stayed 1 night in Nov 2023
Response from Alexandra on 14 Nov 2023
Dear Denis,Thank you so much for taking the time to leave us a great feedback!We are delighted to hear that you have enjoyed your stay with us.Hope to welcome you back again soon!Kind regards,Harpers team

8/10 Good

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alexandra on 14 Nov 2023
Dear Jonathan,Thank you so much for taking the time to leave us a feedback.Were glad to hear that youre stay was pleasant and it deserved an 8 out of 10.Hope to see you soon and make it a 10 out of 10!Kind regards,Harpers team

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night dinner bed and breakfast
A nice place to meet friends, have a great dinner and sleep in a very comfortable room.
Stayed 1 night in Nov 2023
Response from Alexandra on 9 Nov 2023
Dear Harry,Thank you very much for taking the time to leave us a great feedback!We are very glad to hear that you and your friends had a good time with us and enjoyed all our facilities.Hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023
Response from Alexandra on 4 Nov 2023
Dear Jonathan,Thank you so much for taking the to leave us a great review. We are so glad to hear that you found your stay 10 out of 10.Hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alexandra on 1 Nov 2023
Dear Marie,Thank you so much for your great review!We are happy to see that you had a good time with us!Hoping to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Mary A

Stayed 1 night in Oct 2023
Response from Alexandra on 1 Nov 2023
Dear Mary,Thank you very much for taking the time to leave a great feedback!We are happy to hear that you had a good time with us!Hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This was the venue for our event so great to be able to stay on site. really nice Pub style menu - great service and the room was a good size with modern appliances and a really comfortable bed
Stayed 1 night in Oct 2023
Response from Alexandra on 24 Oct 2023
Dear Steven,Thank you so much for taking the time to leave us a great review!We are so happy to hear that you had a goo time with us and that you found all our facilities satisfactory!Hoping to see you again soon!Kind regards,Harpers team

10/10 Excellent

Wayne

Stayed 1 night in Oct 2023
Response from Alexandra on 24 Oct 2023
Dear Wayne,Thank you very much for taking the time to leave us a great feedback. We are very glad to hear that you had a great time with us.Hoping to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean, and the restaurant provided a delicious dinner.
Stayed 1 night in Oct 2023
Response from Alexandra on 19 Oct 2023
Dear Donna,Thank you so much for taking the time for leaving a great review. We are very glad to hear that you had a great time with us and that you have enjoyed all the facilities.Hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Harpers
Friendly, polite and helpful staff. Clean, very well equipped and comfortable rooms. Plenty of free parking for residents. My only issue was the relatively late, 08.00hrs, start for breakfast. I would have preferred a 07.30 start. Overall though, an excellent place to stay.
Stayed 2 nights in Oct 2023
Response from Alexandra on 13 Oct 2023
Dear Brian,Thank you so much for taking the time to leave us a great review.We are glad to hear that you had a good time with us and that youve found our facilities satisfying. Sorry to hear that you wasnt glad about the breakfast timings unfortunately there is not enough demand for us to open earlier on the weekends. Next time if you request a little continental breakfast bag so you can have it earlier we will be more than happy to prepare it for you!Hope to see you again soon.Kind regards,Harpers team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Comfortable bed
Stayed 1 night in Oct 2023
Response from Alexandra on 13 Oct 2023
Hello there,Thank you so much for taking the time to leave us a great review!We are delighted to hear that you have enjoyed your time with us and that youve found our beds comfortable.We are certainly hoping to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Alexandra on 4 Oct 2023
Dear John,Thank you so much for your 10/10 feedback!We are happy to hear that you have enjoyed your time with us!Looking forward to see you soon !Kind regards,Harpers team

10/10 Excellent

martin

Stayed 1 night in Oct 2023
Response from Alexandra on 4 Oct 2023
Dear Martin,Thank you so much for taking the time to leave us a great review!We are delighted to hear that you had a good time with us and we hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Nicky

Stayed 1 night in Sep 2023
Response from Alexandra on 3 Oct 2023
Dear Nicky,Thank you so much for taking the time to leave a 10 out of 10 feedback!We are glad to hear that you had a good time with us and we certainly hope that we can welcome you back soon!Kind regards,Harpers team

10/10 Excellent

A

Stayed 1 night in Sep 2023
Response from Alexandra on 29 Sept 2023
Dear A,Thank you so much for taking the time to leave us a great review! We are glad to hear that you had a good time with us.Hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished rooms. Great restaurant. We choose it as it was a small drive to the docks for a cruise. Nice setting near the marina. The staff were really friendly.
Stayed 1 night in Sep 2023
Response from Alexandra on 25 Sept 2023
Dear Roger,Thank you so much for taking the time to leave us a great review. We are so glad to hear that you have enjoyed your stay wit us and that you found our staff friendly as well.We hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room & the facilities within the room = excellent. Staff friendly, helpful & polite. Food & service excellent. Great location for transport links. Highly recommend. 👍
Stayed 4 nights in Sep 2023
Response from Alexandra on 1 Nov 2023
Dear Janet,Thank you so much for taking the time to leave us a great review! We are so glad to hear that you have enjoyed your time with us and that you found all our facilities great.Hope to see you again soon!Kind regards,Harpers team

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay, however the TV didn’t work and gave up in the end.
Stayed 1 night in Sep 2023
Response from Alexandra on 25 Sept 2023
Dear Neil,Thank you very much for taking the time to leave a nice review. We are glad to hear that you enjoyed your stay with us.We are deeply sorry about the tv not working properly, we strive to give the best experience to our guests in everything, apologies for the inconvenience that this has caused.We hope to see you again!Kind regards,Harpers team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms. Food not so great.
Comfortable clean rooms. Staff very friendly. Didn’t rate the food.
Stayed 3 nights in Sep 2023
Response from Alexandra on 25 Sept 2023
Hello,Thank you so much for taking the time to leave us a review.We are very glad to hear that you have enjoyed your stay with us and that the staff has lived up to your expectations.Sorry to hear that you didnt enjoy the food as much, we appreciate your criticism and we will strive to build from it.Hope to see you again!Kind regards,Harpers team

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms seem recently renovated. Staff exceedingly friendly and helpful. Restaurant food Was good and service was great.
Stayed 1 night in Sep 2023
Response from Alexandra on 19 Sept 2023
Dear Douglas,Thank you so much for taking the time to leave us a great review. We are very glad to hear tat you had a great time with us and enjoyed all the facilities and its especially good to hear that the staff made your stay even more special!We certainly hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Alexandra on 16 Sept 2023
Dear Robert,Thank you so much for taking the time to leave a great review.We are very glad to hear that you had a 10/10 experience and we hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
Fantastic place to stay. Room decor was lovely, great location. Staff in the hotel were all really friendly and helpful. The pub/resteraunt was gorgeous, decor was fantastic. Great menu and drinks menu. Our only negative comment - the room was so so hot!
Stayed 3 nights in Sep 2023
Response from Alexandra on 15 Sept 2023
Dear Sarah,Thank you so much for taking the time to leave a great feedback, we truly appreciate your kind words!We are so happy to hear that you have enjoyed all the facilities during your stay. So sorry to hear about the temperature of the room, in heatwaves like these we are trying our best to keep the whole building cool but unfortunately temperatures like these make it hard, hopefully the fan provided in the room made it a bit better.We are looking forward to welcome you back!Kind regards,Harpers team

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alexandra on 15 Sept 2023
Dear Nicholas,Thank you very much for taking the time to leave a good feedback.We are happy to hear that your stay was okay.Hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Abimbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alexandra on 12 Sept 2023
Dear Abimbola,Thank you so much for taking the time to leave us a great feedback. We are very glad to hear that you 10 out of 10 experience.Hope to see you again soon!Kind regards,Harpers team

8/10 Good

Travis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, worth it all
Stayed 1 night in Sep 2023
Response from Alexandra on 12 Sept 2023
Dear Travis,Thank you so much for taking the time to leave us a great feedback!We are so glad to hear that you had a good time with us.Looking forward to welcome you back!Kind regards,Harpers team

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Alexandra on 9 Sept 2023
Dear James,Thank you for taking the time to leave a great feedback!We are truly happy to hear that you have enjoyed your time with us.Looking forward to welcome you back soon1Kind regards,Harpers team

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice although the shower water did not drain away properly, reported to reception as possible blockage. Food - Did not like the food - very disappointing, virtually as soon as ordering it was being served, obviously not freshly cooked. Only the starter was hot and the steak very chewy- very disappointing and for that reason did not have breakfast there. Walked to a very nice place a short distance away called Banana Wharf - freshly cooked, tasty and enjoyable. Wished we had gone there for our evening meal the previous evening.
Stayed 1 night in Sep 2023
Response from Alexandra on 3 Sept 2023
Dear Kathleen,First of all thank you very much for taking the time to leave us your feedback and 4 stars.We are glad to hear that you think the room was nice, and thank you for letting us know about the shower so we were able to make sure to fix that. Very sorry to hear that the food didnt live up to your expectations. We can assure you that our food only contains fresh ingredients and our chefs work very hard to prepare orders on time which could lead you to think your dishes were served too quickly. Again, very sorry that the quality of the food was not satisfactory and hopefully we can make up for that in the future.Hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Alexandra on 30 Aug 2023
Dear Ann,Thank you so much for taking the time to leave us a 10/10 review.We are delighted to hear that you have enjoyed your time with us.We certainly hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Alexandra on 30 Aug 2023
Dear Paul,Thank you so much for taking the time to leave us a great feedback. We are delighted to hear that you had a good time with us.Hope to welcome you back soon!Kind regards,Harpers team

10/10 Excellent

Chantelle

Stayed 1 night in Aug 2023
Response from Alexandra on 15 Sept 2023
Dear Chantelle,Thank you so much for taking the time to leave a great review!We are very delighted to hear that you had a great time with us.Hope to see you again soon!Kind regards,Harpers team

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, great food, clean and pretty room, lovely helpful staff x
Stayed 1 night in Aug 2023
Response from Alexandra on 27 Aug 2023
Dear Gayle,Thank you so much for taking the time to leave us a great review!We are so glad to hear that you had a good time with us and enjoyed all the facilities, and found the staff delightful.We are truly hoping to welcome you back soon!Kind regards,Harpers team