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"Great place to stay friendly staff"

"The hotel is wonderful and had my wedding there 18months prior. The receptionist was quite rude and blunt. Which is disappointing as all of the other staff we have dealt with on previous stays were wonderful "

"We had a nice stay. Giggs was especially helpful by giving us information about the area and how to get to places of interest to us. "

"When I arrived, Ovi at the front desk was very helpful and made sure the room I had requested was as expected. "

"Great location for shopping and easy access to the cruise terminal. Could walk if good weather and not much luggage, but we used a taxi b"

"Great stay at the Grand. Top location, clean rooms and delicious breakfast. Will stay again. "

"Felt so special for our anniversary as the team left a lovely celebration surprise for us when we arrived - we’re also very accommodating with the children. Perfect location and fun interior as well. Would love to come back again. "

"Loved the Breakfast. Loved the proximity to Hampshire cricket ground. "

"Friendly staff, clean comfy room. Would stay there again."