Shangri-La Hotels and Resorts South Central China hotels

"Location is very good stuff are very polite the only problem they don’t speak English. Breakfast it’s for Chinese test room don’t have cabinets "

"The room was beautiful with an amazing view. The staff was beyond nice and accommodating. They even spoke English. The food was ok. The french toast was really good. Only comment I would have is for the kitchen to serve one table at the same time. We had two occasions where we already finished diner while our daughter was still waiting for her food. But don’t let that hold you back. Amazing place!"

"This resort is beautiful and serene. The restaurants are very good and the staff is very accommodating. I highly recommend this property. "

"Staff was very friendly and very helpful. We were able to book our trip stress free through the hotel to Zhangjiajie National Park. Room was outstanding and would highly recommend."

"Room in need of renovation. All staff very helpful Great Location"

"Location is fantastic and the staff were very helpful."

"All staffs are very friendly and helpful from checkin staff Xiao Wu, hotel manager, restaurant staffs & all the drivers. Xiao Wu very patiently went through the tour routes based on how much time we have with a lovely hand-drawn cute map. We had a lovely stay despite the unexpected road works. But hotel had proactively arranged the pickup at road work section to provide us a worry free experience. We are very lucky to have a free upgrade to a lovely 270 degree Mountain View lodge, No 11 Jian Shan. We loved it. It is so spacious with a stunning mountain view and a perfect spot to watch Sunset. Hotel location is very conveniently close to West Gate of Zhangjiajie National Park, the quietest gate of all five gates. It is perfect for me as I am not great with long queues and walking along big tour groups. Overall, I would highlight recommend No 5 Vally Lodge."

"Hotel staff helped us planned out route. Incredibly helpful, assisted us in buying tickets as well. Complimentary pop and ice cream in the lobby. Breakfast buffet is fantastic. Will stay here again."

"Perfect"