Residences in Sources du Lac d'Annecy

"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."

"Ras Parfait "

"Formidable"

"Attention : La commune de l’hébergement n’est pas à Esserts Blay mais à Doucy"

"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...

"The property was okay. After check out they didn’t respond to my email about returning my security deposit, and the transaction still shows as pending in my account. Not sure when or if they will respond. "

"Everything about the hotel itself was excellent, the property felt very new and clean, rooms were a good size and well equipped. The spa was also very clean and although small, was never too busy, and was separate to the main pool so for those looking for a little more quiet, it was for over 16s only. All to the staff were amazing, we had great communication from Emma before and during our stay, and Vinesh makes the best cocktails on the mountain! It was very accessible to the slopes, and has...

"The single bed mattresses and supplied pillows were very worn and uncomfortable. There was no cushion backing to one side of the table area, making it very uncomfortable to use. Our room was directly above the ski locker which was very loud. The air inside our accommodation was very dry so we had to take measures to increase the humidity at night. No bars nearby for evening time relaxed environment, although the bar staff at the hotel bar were friendly, there was no atmosphere there. The buses...