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Reviews of Caravan Hire at Southview Leisure Park

2 out of 5
Caravan Hire at Southview Leisure Park
Southview Leisure Park, Burgh Road, Skegness, England

Reviews

6.8
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

8.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience from booking in to booking out was very good Caravan was beautiful, spotless and nicely situated Been many times and will always recommend it
Stayed 2 nights in Sep 2019
Response from sandcastle holidays on 17 Sept 2019
Thankyou for leaving us a review. Thankyou for leaving the caravan clean and tidy.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This van was absolutely disgusting. There was mildew on the curtains and in the showers. The curtains were hanging off the rails, the sofas were stained, the pillows and duvets were awful ( fortunately we took our own) the place was damp and fusty. We were loathe to put our clothes in the wardrobes as they smelt damp. This was disgusting. We will never ever book with you again. This is clearly not what I though I was getting by the pictures.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suited our needs as a base for visiting family
We were more than happy with the caravan. It was reasonably clean. There were some more hidden areas that had not been cleaned well but nothing major. There was a lot of information in the folder about the site and emergency contacts which was useful. If going in cooler months you may want to pack extra or warmer clothes for sleeping as it was freezing at night! Despite warming the place with the fan heaters and gas fire we were still very cold at night and had to sleep in big jumpers. We were told on arrival that an entertainment Pass was needed to use the pool and access the amusement arcade and evening entertainment. I do not recall the info on Hotels.com saying anything about a charge to use the amenities. As we had booked so that we were nearby for visiting family it wasn’t worthwhile us paying the £46 for our 2 night stay. It’s a shame as it would have been nice to visit the entertainment one evening or take the children for a quick swim but it was not cost effective for our trip on this occasion. We did have a lovely meal at the boathouse though and the site was well maintained.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Caravan was very cold at night. Swimming pool on site was warm and we were able to pay each time we used it as didnt have passes.
Stayed 2 nights in Apr 2019

8/10 Good

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Good stay and the site is worth a visit. However it doesn't state that bedding isn't included as we found out once we arrived without any.
Stayed 3 nights in Apr 2019
Response from John on 12 Apr 2019
Thank you Collin, we do try to make sure everyone has the info they need but through external channels this is not always very easy but great feedback for us to improve on.