Outdoor pool, pool umbrellas

Reviews of Acrotel Lilyann Boutique Hotel

3 out of 5
Acrotel Lilyann Boutique Hotel
Akti Elias, Nikiti, Sithonia, Eastern Macedonia and Thrace

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Acrotel Lilyann Boutique; the room was spacious and clean with comfortable beds and good aircon; the breakfast was delicious and varied; the beach facilities excellent and all included; the staff very helpful. All was perfect for a relaxing holidays in a super beautiful spot; the private hotel beach and every other beach close-by are stunning beautiful and clean. We are looking forward to return

10/10 Excellent

Tsvetomir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2023

10/10 Excellent

Katarzyna, Cranleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel right on the beach. Very good buffet breakfast and dinner. Clean rooms, friendly staff, quiet, beautiful location. The rooms are small and bit noisy as there is busy road in front of the hotel.
Stayed 7 nights in Sep 2022
Response from Acrotel Lily Ann Boutique Team on 21 Oct 2022
Dear Guest,Everyone at Acrotel Lily Ann Boutique loves to hear from satisfied guests like yourself! Thank you for spending your holidays with us and for taking the time to give us this review. We are really happy to know that our hotel met your expectations! We are looking forward to welcoming you back again soon for a new unique experience!Kind Regards,Acrotel Lily Ann Boutique Team

10/10 Excellent

ApostolosTiokas, Between Athens\Greece and Sofia\Bulgaria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really I do not know where to start. the girls at reception ready to help with everything with a smile. the restaurant personnel doing everything in a professional way to help us enjoy our meals. cleaning everyday at your convenient time. the food was all the time really a lot and you can see that people at Kitchen try their best to give you a high quality meal. additionally the hotel is really kid friendly and quiet. you can let your kid play around and you to enjoy your time there. have in mind the your breakfast is not something pre-prepared but its really fresh all the time.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel on the beach
We had a wonderful stay at the beach hotel, it is very peaceful and you are right on the beach. The bathroom could use a refurbishment but otherwise no complaints :)
Stayed 6 nights in Aug 2019

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
staff were great, our hotel rooms were crap.
Don’t accept room 125 or 126. The rooms we were given were small dark, dated with broken sink, showers and run down. Air con was broken and the Sink and shower broken. Curtains broken. Bathroom flooded as too small for the shower. Step was broken concrete blocks. The rooms are in a Small shed next to the main hotel. The rest of the hotel was nice. Pool is great, beach is great and the staff were really friendly and tried hard to give great service. The bar / cafe was expensive for coffee and UK prices for beers and drinks. Shame it was a let down with the rooms.
Stayed 7 nights in Jul 2019
Response from Acrotel Lily Ann Beach team on 18 Jul 2019
Dear Mr. Christopher, We appreciate you taking the time to share your review following your recent stay at the Acrotel Lily Ann Beach. It is our aim to create a memorable experience for our guests. We would like to elucidate that we allocate the rooms to our esteemed based on their reservation and our availability. You had booked a Double Garden View room, which is exactly what you received. We apologize for the issues you may have faced in the room. You know that we had to deal with a huge disaster that stroke Halkidiki. Furthermore, we informed you that you are free to leave the hotel and claim your money back from Expedia, but you decided to stay. We hope we will have the opportunity to restore your faith in us. Warm regards, Acrotel Lily Ann Beach team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Public Relations Team on 1 Jul 2019
Dear esteemed guests, thank you very much for taking time to share with us your experiences during your stay in our hotel Lily Ann Beach, member of Acrotel Hotels & Resorts. Regarding your evaluation, it would be better to explain it to us with some words. Just putting a number says nothing! Kind Regards,

8/10 Good

FABIO

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Family atmosphere which is the most appreciated thing here, in fact everybody feels like at home, children playing and running around the swimming pool or group of friends chatting at the bar till late etc. Very small property right in front of the sea, our room felt a little too tight after a couple of days, everything is a few steps away like parking, restaurant, beach bar, beach… the pebble beach is very beautiful and many visitors come from other hotels, I think a guard is needed between the parking and the beach to control who comes and goes for security reasons, you’ve got the best sunsets on this side of Sithonia. Lots of guests from several places, in particular Romania, Serbia and Bulgaro as it seems to be common in Halkidiki. Restaurant buffet has plenty of choices, there’s always something you wanna try at the live cooking corner too, all the guys here work hard all day long. Sometimes the housekeeping ladies would wake us up early and at the same time it took them hours to clean the rooms, I think the property should also provide them tools to be more efficient like a vacuum, same for the pool man. Acrotel should probably visit the place more frequently and understand what things the employees need to provide an even better service to customers.
Stayed 9 nights in Aug 2022
Response from Acrotel team on 12 Sept 2022
Thank you very much for your evaluation and kind words.We look forward to welcoming you soon again.Kind regards,

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Acrotel Lily Ann Beach team on 8 Aug 2019
Thank you for the evaluation!