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Reviews of Village Residence Hougang

3.5 out of 5
Village Residence Hougang
1 Hougang Street 91, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

OLUDARE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Place!
Stayed 10 nights in Dec 2023
Response from Serina Yeo on 12 Jan 2024
Dear Mr Oludare,Thank you for sharing your stay experience with us. We appreciate your feedback and it gives us much pleasure to know that you had enjoyed your stay with us.We look forward to welcome you and your family again on your next vacation to Singapore.Best regardsSerina YeoResidence Manager

8/10 Good

Chai Ling

Liked: Cleanliness
Overall stay is good and clean. H/e the poolside badly maintain, flimsy drainage and loose pool tiles
Stayed 19 nights in Dec 2023
Response from Serina on 3 Jan 2024
Dear Chai Ling,Thank you for taking your time to share with us on your stay experience. Whilst we are glad that you have enjoyed your stay with us, we have taken note on your point about the swimming pool. We look forward to welcome you to Village Residence Hougang again.Warmest regards,Serina YeoResidence ManagerVillage Residence Hougang

10/10 Excellent

Choy Foong

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Great location with many amenities in the neighbourhood eg supermarket, food court, bakeries, etc.
Stayed 6 nights in Jul 2023
Response from Village Residence Hougang on 4 Aug 2023
Dear Ms Wong,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,Village Residence Hougang

8/10 Good

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience by service staff who are very helpful and friendly.
Stayed 14 nights in Sep 2019
Response from Management Orchard Parksuites Singapore. on 28 Sept 2019
Dear Clarice, Thank you for commenting on the service of our team. We do hope that you enjoyed your stay with us. We thank you for choosing Orchard Parksuites Singapore as your choice of accommodation.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Think about living in a service apartment camp...decently equipped but with hardly any support from the institution itself. Decent: 1) Clean, lovely pool, quiet, decently appointed. 2) Housekeeping just thrice a week but done very well by maids who are dedicated and know their jobs. 3) Right next to a supermarket and small mall. 4) Most amenities in the apartment but the 'finish' was disappointing. 5) The rooms especially the living room were quite nice, though the bedrooms were small. Not so good: 1) There is no 'Front Desk', just a very small 'Management Office' which is open only Mon-Sat and from 9 am to 6 pm. After that and on Sundays you're literally on your own: there is no service/emergency/housekeeping support. One living room aircon started dripping water inside the room on Sunday...there was no one to fix it. We could live with that but what if it had been the bedroom aircon? 2) The 'master' bedroom was not just small but only one side of the queen bed had a bedside table and lamp. The other side had to make do with placing things on the floor, like water for the night, specs etc. 3) The bathroom was OK...but again the design was poor in that the basin jutted out in a semi circle cramping one for any movement. 4) The kitchen had only two power points, so if one had to use the toaster and the kettle, you had to unplug the microwave oven, and so on. 5) There was a good washing machine and dryer, but no dishwasher...highly inconvenient. 6) Only 3 plates & bowls!
Stayed 12 nights in Jul 2019
Response from Management Orchard Parksuites Singapore. on 22 Sept 2019
Dear Guest, Greetings. We do apologize for the inconvenienced cause during your stay with us, Our Front Office team is 24hrs and on Sundays our Engineering team would be here at 11am. For the plates and bowl we are able to provide more upon request. Your feedback is important to us and please rest assured that it will be addressed. We do thank you for choosing Orchard Parksuites Singapore as your choice of accommodation.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Family stay
Most of the things are great, except for the house keeping - only once in every 2 days. We were short of tissue paper on this. Also, we could find a few ants / tiny insects on the floor. Rooms are huge with good facilities, plenty of dinnerware
Stayed 6 nights in Jun 2019
Response from VIJAY on 15 Oct 2019
Good to hear that you have huge apartment during your stay.Thank you for kind feedback on pest issue and we will look in to it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and Groceries- super accessible, right next door
Stayed 14 nights in Dec 2018
Response from VIJAY on 15 Oct 2019
Dear Valued Guest, Thank you very much for your rating and hope to see you soon. Warm regards, Vijay / Management Office.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2018
Response from VIJAY on 15 Oct 2019
Dear Valued Guest, Thank you very much for your rating and hope to see you soon. Warm regards, Vijay / Management Office.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2018
Response from VIJAY on 15 Oct 2019
Thank you for your rating,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two-bedroom apartment is spacious, comes with 2 bathrooms, ensuite has a bathtub. Food court, shops and supermarket is literally next door to the property. Closest MRT is further away at Hougang Central but only some bus stops away; can take bus no. 72. There is a washing machine and drier “outdoor” and space to hang clothes for drying. Kitchen utensils etc are adequate, comfortable sofas and many tv channels to choose from. We had an excellent stay there. Thank you VRH:)
Stayed 9 nights in Dec 2018
Response from VIJAY on 15 Oct 2019
Thank you for your positive feedback and 5 star rating. We hope to see you again at out property VRH.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience with excellent service!
Excellent temporary stay with my family in Village Residence @ Hougang. Very pleasant experience and great service rendered by the service apartment staffs. Will definitely come back again.
Response from VIJAY on 15 Oct 2019
Great to hear that you have a pleasant stay with us and thank you for the rating. We hope to see you and your family soon at Village Residence Hougang.

10/10 Excellent

wayne, alice sorings australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, friendly place
It was one of the only places that caters for 5 adults, 3 toilets, two showers and 3 really big rooms, a little way out of the town and amusements but most we paid for a taxi was $18 to marina bay sands The staff went out of there way for us, don't think I ever opened the front door in two weeks Awesome pool, sauna and gym Shopping mall with supermarket, alcohol and about 14 eateries excluding KFC,Maccas and an Italian place plus your standard asian foods

10/10 Excellent

Hoppy, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Accommodation
We stayed for 7 nights on our first trip to Singapore (2 adults and a 5 year old)
Response from VIJAY on 15 Oct 2019
Dear Hoppy, We glad to hear that you & your family have a great stay with us and thank you very much for your 5 star rating. Regard, Vijay / Management Office.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Insgesamt zufrieden, Check-in/ out war einfach - Sauberkeit mit regelmässigen Reinigungen hat gut gepasst. Lage ist ok mit 2-3 Hawker Center in der Nähe und auch genügend Supermärkte. Poolbereich ein bisschen in die Jahre gekommen aber trotzdem ok. Schade, dass es keinen Balkon gibt, aber ansonsten sehr angenehme und grosse Wohnung. Auch gut, dass Küche und Waschbereich abgetrennt ist (nicht üblich in neueren Wohnungen in Singapore)
Stayed 13 nights in Mar 2023
Response from VRH - MO on 6 Apr 2023
Dear Sir/Madam,Thank you for you kind compliment and we glad to know that you have a pleasant stay with us. Once again, thank you and we look forward to welcome you to our residence soon.Thank you.Regard,Village Residence Hougang Management.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, right next to food court and supermarket, large and clean rooms
Stayed 6 nights in Feb 2020
Response from Regards, Managment Orchard Parksuites Singapore on 24 Feb 2020
Dear Guest. Thank you for choosing Orchard Parksuites Singapore.We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and regular cleaning (3 times a week) included
Stayed 18 nights in Jan 2020
Response from Village Residence Hougang on 19 Feb 2020
Dear Guest, Thank you for taking time in penning down your stay experience. We're glad to know that you had a comfortable stay during your recent trip to Singapore. We look forward to serving you again soon in your next visit to Singapore! From Village Residence Hougang

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvät ja siistit makuuhuoneet, kylpyhuoneet, olohuone, toimiva keittiö ja iso yhtiön uima-allas. Kaikki toimi hyvin!
Stayed 9 nights in Dec 2019
Response from Regards, Management Orchard Parksuites on 8 Feb 2020
Dear Guest, Thank you for your feedback. We are glad that you enjoyed your stay with us. We do hope to welcome you back in the near future. Thank you for choosing Orchard Parksuites Singapore as your choice of accommodation.