- Liked: Property conditions & facilities
House keeping us slow only come around 5.30pm
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
Good
818 reviews
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Map
8 Sentosa Gateway, Resorts World Sentosa, Singapore
Explore the area
S.E.A. Aquarium7 min walk
Universal Studios Singaporeโข8 min walk
Singapore General Hospital19 min drive
Singapore (SIN-Changi)25 min drive
Choose dates to view prices
Deluxe Room
Photos of Deluxe Room
Deluxe Room
3.8/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Resort view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed or 2 Single Beds
32 square metres m2 room with resort views
Internet โ Free WiFi
Entertainment โ LCD TV with satellite channels
Food & Drink โ 24-hour room service and free bottled water
Bathroom โ Private bathroom, shower, free toiletries and a hairdryer
Practical โ Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort โ Air conditioning and daily housekeeping
Non-Smoking
Deluxe Family King
Photos of Deluxe Family King
Deluxe Family King
3.8/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- Resort view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
35 square metres m2 room with resort views
Internet โ Free WiFi
Entertainment โ LCD TV with satellite channels
Food & Drink โ 24-hour room service and free bottled water
Bathroom โ Private bathroom, shower, free toiletries and a hairdryer
Practical โ Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort โ Air conditioning and daily housekeeping
Non-Smoking
Deluxe Family Room (Free Attraction Tickets for 2 Adults)
Photos of Deluxe Family Room (Free Attraction Tickets for 2 Adults)
Deluxe Family Room (Free Attraction Tickets for 2 Adults)
4.3/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- Resort view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
35 square metres m2 room with resort views
Internet โ Free WiFi
Entertainment โ LCD TV with satellite channels
Food & Drink โ 24-hour room service and free bottled water
Bathroom โ Private bathroom, shower, free toiletries and a hairdryer
Practical โ Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort โ Air conditioning and daily housekeeping
Need to know โ No rollaway/extra beds available
Non-Smoking
About this area
Singapore
Located in Singapore, Resorts World Sentosa - Festive Hotel is near the beach. Singapore Cruise Centre and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Raffles Place and Raffles City. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium. Our guests appreciate the hotel's location for the sightseeing.
Visit our Singapore travel guideWhat's nearby
- S.E.A. Aquarium - 7 min walk
- Universal Studios Singaporeโข - 8 min walk
- Marina Bay Cruise Centre Singapore - 16 min drive
- Raffles Place - 17 min drive
- Singapore General Hospital - 19 min drive
Getting around
- HarbourFront Station - 4 min drive
- JB Sentral - 31 min drive
- Singapore (SIN-Changi) - 25 min drive
Restaurants
- Where to eat
- Fratelli โ Serves breakfast, lunch and dinner on selected days.
- Sessions โ Serves breakfast, lunch and dinner daily.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Free valet parking
Food and drink
Full breakfast available for a fee daily 7:30 AMโ10:30 AM: SGD 45.90-51.80 for adults and SGD 22.95-25.90 for children
1 restaurant
24-hour room service
Things to do
Children's pool
Fitness centre
Outdoor pool
Shopping
Family friendly
Children's pool
Dry-cleaning service
Outdoor pool
Conveniences
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Languages spoken
Chinese
English
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Entertainment
LCD TV
Satellite channels
Food and drink
Free bottled water
More
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in between 3 PM and 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 82.39 per day.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between SGD 45.90 and SGD 51.80 for adults, and SGD 22.95 and SGD 25.90 for children (approximately)
- Rollaway bed fee: SGD 82.39 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Guests must contact this property in advance to reserve cots/infant beds.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks, will be available to guests.
- The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.
We should mention
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Frequently asked questions
Guest reviews
3.6
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.7
Property condition
- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long breakfast queues at Hard Rock and they only offer sets. The rooms are old and the guests can no longer share the pool with Hard Rock.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed holiday
Safety locker have been locked.. Called for come to check, waited about 1 hour and keep calling to reminder. Breakfast serve by set menu.
Stayed 1 night in Mar 2020
- Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020
- Disliked: Staff & service, amenities, property conditions & facilities
My family and I did a 2D1N staycation in early February 2020. It's been over a month since, and I still find myself having to leave this negative review now, because I simply can't let it go: with the immensely negative experience at check-out, and terrible after-service, it's no wonder that the only impression that has lasted is an ugly one! During check-in, we were told that there would be free parking for all hotel guests. However, no further instruction was given as to how the free parking would be activated. Upon check-out, we had asked at the reception counter, just to be sure, if we would be charged any parking fees now that we were leaving the hotel. The reception staff simply replied that there would be no charges, and once again, there was no advice on anything else that needed to be done. Lo and behold, when we drove out of the carpark, we were slapped with a $40+ parking fee! Confused, we drove back to the hotel porch, and sought help from the reception staff. It was only then that the concierge informed us that we should have asked them for a free parking ticket first. Long story short, the reception staff made no attempt to mediate the situation, assigned blame to their colleagues in the concierge team, and blamed us for not having explicitly asked for a parking ticket. I don't know about you, but all the other hotels I have ever been to would've agreed that THE ONUS IS ON THE HOTEL STAFF TO PRE-EMPT THEIR HOTEL GUESTS' NEEDS.
Stayed 1 night in Jan 2020