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Reviews of Village Hotel Bugis by Far East Hospitality

4 out of 5
Village Hotel Bugis by Far East Hospitality
390 Victoria Street, Singapore

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 1000 reviews" "
Rating 8 - Good. 455 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not very comfortable. Easy access to the Hop-On-Hop Off sightseeing bus. Metro only a few blocks to. Staff was very nice
Stayed 3 nights in Apr 2024
Response from vhb on 28 Apr 2024
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Warm regards,The Management

8/10 Good

Adrian Vasile

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from vhb on 28 Apr 2024
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Warm regards,The Management

4/10 Poor

Juan, Aruba

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got room that smelled and was not what we booked, they changed rooms, second room airconditioning was not working, third room Airco worked but was old, 80’ never been updated. Furniture was broken and falling of the walls. Hotel is in desperate need of a renovation
Stayed 4 nights in Apr 2024
Response from vhb on 26 Apr 2024
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.We are very sorry for not able to meet your stay expectation.We will continue to improve our products and services.Please do not hesitate to contact us for further assistance.Live Like a Local- Eat. Play. ExploreThe Management

8/10 Good

NAGULAN

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Decent hotel, Rooms are on the smaller side for the price paid we thought, breakfast menu doesnt change for the whole time you are there but plenty of variety, No issues
Stayed 8 nights in Apr 2024
Response from vhb on 21 Apr 2024
Dear Valued Guest,It is great to hear that you had a good stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Warm regards,The Management

8/10 Good

Yan

Travelled with family
Liked: Staff & service
Affordable price
Stayed 3 nights in Apr 2024
Response from vhb on 21 Apr 2024
Dear Valued Guest,It is great to hear that you had a good stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Warm regards,The Management

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from vhb on 31 Mar 2024
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay. It is great to know you had a enjoyable stay and we hope to welcome you back in the near future.Live like a local- Eat. Play. Explore.Thank you The Management

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room window on 11th floor.
Stayed 3 nights in Mar 2024
Response from vhb on 31 Mar 2024
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay. It is great to know you had a enjoyable stay and we hope to welcome you back in the near future.Live like a local- Eat. Play. Explore.Thank you The Management

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 3 nights in Mar 2024
Response from vhb on 24 Mar 2024
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

6/10 Okay

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable beds but tired looking rooms
Stayed 1 night in Mar 2024
Response from vhb on 15 Mar 2024
Dear Valued Guest,Thank you for taking time to provide us review of your recent stay.We will continue to improve our products and services.Looking forward to welcome you back soon.Warm regardsThe Management

6/10 Okay

Johnny Yueh Han

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the room you'll notice the window is super dirty on the outside. The room is clean albeit the facilities are weary. The location is great and is close to a lot of restaurants and transportations.
Stayed 1 night in Feb 2024
Response from vhb on 15 Feb 2024
Dear Valued Guest,Thank you for taking time to provide us review of your recent stay.Your feedback is valued to us, we will continue to improve our products and services.Warm regards,The Management

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from vhb on 26 Jan 2024
Dear Valued Guest,Thank you for the wonderful review of your recent stay.We hope to welcome you back soon.Live like a local- EAT,PLAY and EXPLORE.Warmest regardsThe Management

8/10 Good

Maninder

Business traveller, Travelled with partner
Stayed 1 night in Jan 2024
Response from vhb on 20 Jan 2024
Dear Valued Guest,Thank you for your kind review.We looking forward to welcome you back in the near future.Warmest regardsThe Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vhb on 5 Feb 2024
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

6/10 Okay

Jocelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated and rundown
The hotel location was good but overall the hotel is very outdated and rundown. The bathroom is tiniest I have seen. Service was average and staff at check in were not very friendly.
Stayed 1 night in Jan 2024
Response from vhb on 5 Feb 2024
Dear Valued Guest,Thank you for taking time to provide us review of your recent stay.We are very sorry of your stay experience, please do not hesitate to contact us should your require any further assistance.Warm regards,The Management

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Response from vhb on 15 Feb 2024
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

8/10 Good

Douglas

Liked: Cleanliness, staff & service
No meat products, Halal or otherwise for breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nur Hazirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Jane Gerard

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Sadly this hotel has been chopped up into smaller rooms to the point that the bathroom is very cramped. We’ve stayed at Village Bugis for years but won’t return again. The price is great and so is the neighborhood but the bathrooms are too small for comfort now.
Stayed 5 nights in Dec 2023
Response from vhb on 31 Dec 2023
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.We do not resized our rooms, the room you had was due to corner room, hence the bathroom is smaller than the usual room . Please do not hesitate to contact us for any further assistance. Live like a local- EAT, PLAY and EXPLORE.Thank youThe Management

10/10 Excellent

ZAINAH

Stayed 2 nights in Dec 2023
Response from vhb on 31 Dec 2023
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.We looking forward to welcome you back soon.Live like a local- EAT, PLAY and EXPLORE.Thank youThe Management

10/10 Excellent

Dato Mohd Roselan

Stayed 1 night in Nov 2023
Response from vhb on 31 Dec 2023
Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.We looking forward to welcome you back soon.Live like a local- EAT, PLAY and EXPLORE.Thank youThe Management

4/10 Poor

Girish

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very basic..unsafe for kids as the bathroom has a step down snd kids knocked their toes couple of times. TV was not working properly. Laundry was not working properly has to report couple of time to fix. Overall exp was very ordinary. Have stayed in many places in singapore but has to say this one is least favorite hotel..and not playing to come back to this place again
Stayed 7 nights in Dec 2023
Response from vhb on 15 Dec 2023
Dear Valued Guest,Thank you for taking time to provide your review of your recent stay.We are sorry for not able to meet our stay expectation, please do not hesitate to contact us for further assistance.Live like a local- EAT, PLAY and EXPLORE.Warmest regardsThe Management

10/10 Excellent

Siti Mahani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from vhb on 15 Dec 2023
Dear Valued Guest,Thank you for taking time to provide your review of your recent stay.We appreciate your kind feedback and we looking forward to welcome you back soon.Live like a local- EAT, PLAY and EXPLORE.Warmest regardsThe Management

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The service of the hotel is very good. Staff is friendly and efficient. The beds are comfortable and the room is spacious. We enjoyed the large window and the view. The location is excellent with conveniently located subway station and shopping streets. The facility desperately needs a refresh. The bathtub is surrounded with moldy caulking. The bathroom sink is fairly new but the faucet is not delivering water properly to the sink. There is exposed construction concrete around the bathroom door. The luggage platform inside the closet is covered with stained filthy looking carpet. The safe did not work and we had to request for service twice during our two night stay.
Stayed 2 nights in Nov 2023
Response from vhb on 15 Dec 2023
Dear Valued Guest,Thank you for taking time to provide your review of your recent stay.We appreciate your kind feedback and we looking forward to welcome you back soon.Live like a local- EAT, PLAY and EXPLORE.Warmest regardsThe Management

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service
Good location with basic service. Safe is not working, furniture are dated
Stayed 2 nights in Nov 2023
Response from vhb on 15 Dec 2023
Dear Valued Guest,Thank you for taking time to provide your review of your recent stay.We appreciate your kind feedback and we looking forward to welcome you back soon.Live like a local- EAT, PLAY and EXPLORE.Warmest regardsThe Management

10/10 Excellent

WAN SAPIAN SORI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, comfortable. Lobby ceiling should improve. Looks scary. Others: good place to stay.
Stayed 1 night in Dec 2023
Response from vhb on 15 Dec 2023
Dear Valued Guest,Thank you for taking time to provide your review of your recent stay.We will continue to improve our products and services.Live like a local- EAT, PLAY and EXPLORE.Warmest regardsThe Management

10/10 Excellent

Viqas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location, walkability, nearby convenience shops, transit options and dining choices as well as the staff were great. They took care of minor details like having kids amenities and facilitated us in early checkin and late check out. If I’m not wrong Zahidah was the one at the front desk who helped us out with everything. Another great feature was the Laundromat which was a great help. Great hotel, location and people.
Stayed 5 nights in Nov 2023
Response from vhb on 9 Dec 2023
Dear valued Guest,Thank you for your recent review .We appreciate your feedback and will continue to make improvement .Thank you for your kind compliment to Zahidah , this review makes her day.Hope to welcome you back soon.Thank youThe Management

6/10 Okay

Zoher

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I booked a family room with a King and Twin Bed; however, the hotel only has 1 1 x king bed with 1 single bed option or 3 x single bed for a family room. The advert/room options should be updated to reflect this. We did not have any option but to accept this when we reached the hotel which was disappointing. Apart from this - hotel is great and is conveniently located that provides access to the vibrant Arab Street and little india.
Stayed 2 nights in Nov 2023
Response from vhb on 9 Dec 2023
Dear valued Guest,Thank you for your recent review .We appreciate your feedback and will continue to make improvement .Hope to welcome you back soon.Thank youThe Management

4/10 Poor

Ashish

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from vhb on 9 Dec 2023
Dear valued Guest,Thank you for your recent review .We appreciate your feedback and will continue to make improvement .Hope to welcome you back soon.Thank youThe Management

10/10 Excellent

Raziah

Travelled with family, Travelled with partner
The location was excellent, rooms spacious and comfortable and staff were very helpful.
Stayed 3 nights in Nov 2023
Response from vhb on 14 Nov 2023
Dear Valued Guest,Thank you for your kind review of your recent stay.We looking forward to welcome you back for more memorable stay with us.Thank youThe Management

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Oct 2023
Response from vhb on 6 Nov 2023
Dear Valued Guest,Thank you for your kind review of your recent stay.We hope to welcome you back in the near future.Warmest regardsThe Management

8/10 Good

Sim Ling

Travelled with family and small children
Liked: Staff & service, amenities
Clean and modern room. Staff was attentive and helpful. Location is close to MRT and some shops. There's also a 7 eleven across the hotel.
Stayed 9 nights in Oct 2023
Response from vhb on 24 Oct 2023
Dear Valued Guest,Thank you for taking your valuable time to provide us feedback of your recent stay.We appreciate your feedback and will continue to improve our products and services.We hope to welcome you back in the near future.Warmest regardsThe Management

8/10 Good

Liberato Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, convenient and very clean place.
Response from vhb on 14 Nov 2023
Dear Valued Guest,Thank you for your kind review of your recent stay.We looking forward to welcome you back for more memorable stay with us.Thank youThe Management

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Decent value hotel. Showing some age and need of modernising but still clean and spacious and comfortable. Good pool and dining facilities and least access to food and other parts of Singapore
Stayed 3 nights in Oct 2023
Response from vhb on 24 Oct 2023
Dear Valued Guest,Thank you for taking your valuable time to provide us feedback of your recent stay.We appreciate your feedback and will continue to improve our products and services.We hope to welcome you back in the near future.Warmest regardsThe Management

10/10 Excellent

Marissa D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralized & easy to get around
Stayed 4 nights in Sep 2023
Response from vhb on 5 Oct 2023
Dear Valued Guest,Thank you for taking time to provide us review of your recent stay,We hope to see you in the near future.Thank youThe Management

8/10 Good

Emil, West Vancouver

Stayed 4 nights in Sep 2023
Response from vhb on 24 Oct 2023
Dear Valued Guest,Thank you for taking your valuable time to provide us feedback of your recent stay.We appreciate your feedback and will continue to improve our products and services.We hope to welcome you back in the near future.Warmest regardsThe Management

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Nice pool area. Unfortunately the standard of decoration has deteriorated considerably in the four years since we were last here.
Stayed 4 nights in Sep 2023
Response from vhb on 26 Sept 2023
Dear Valued Guest,It is great to hear that you had a good stay with us! We appreciate you taking the time to review our hotel.Looking forward to welcome you back soon.Warm regards,The Management

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is great. It's near a good mrt station close to popular malls and great food. A checkout bag room for free and staff can call you a taxi.I would come here again.
Stayed 7 nights in Sep 2023
Response from vhb on 18 Sept 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

8/10 Good

Luis, cypress

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good location,shops and everything at walkin distance👍👏👏
Stayed 4 nights in Sep 2023
Response from vhb on 18 Sept 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently situated. I will go back there anytime.
Stayed 1 night in Sep 2023
Response from vhb on 18 Sept 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

10/10 Excellent

ROYAL

Stayed 1 night in Aug 2023
Response from vhb on 4 Sept 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

10/10 Excellent

Nur

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 2 nights in Aug 2023
Response from vhb on 27 Aug 2023
Dear Valued Guest,Thank you for taking time to provide us your valuable feedback of your recent stay.We looking forward to welcome you back in the near future.Live like a local- EAT, PLAY and EXPLORE.Warm regardsThe Management

4/10 Poor

Álvaro

Travelled with family
Disliked: Amenities, property conditions & facilities
Far from expectations according to pictures. Hotel gave us first an old-fashioned room (children room) with low quality and bad smell in the toilette. This room had king size bed. We complained and they changed us to a newer room closer to what we saw in pictures, but room had two separated beds. The hotel appearance was not nice for the paid price and the number of stars it claims to have.
Stayed 2 nights in Aug 2023
Response from vhb on 27 Aug 2023
Dear Valued Guest,Thank you for taking time to provide us your valuable feedback of your recent stay.We are very sorry if the Kid theme room is not up to your expectation and thankfully our team member have arranged the room change for you. We are sorry for any inconvenience caused.Live like a local- EAT, PLAY and EXPLORE.Warm regardsThe Management

6/10 Okay

Bumbee

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from vhb on 19 Aug 2023
Dear Valued Guest,Thank you for your review of your recent stay.We appreciate your feedback and please do not hesitate to reach out to us for any further assistance.Warm regardsThe Management

8/10 Good

Sheridan

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Handy location to transport and food choices. There were a total of 7 deck chairs/sun lounges available at the pool with around 19 floors of rooms at the hotel. There was plenty of space for more chairs.
Stayed 7 nights in Jul 2023
Response from vhb on 13 Aug 2023
Dear Valued Guest,Thank you for your kind feedback of your recent stay.We will continue to improve our product and services.Warm regardsThe Management

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Wonderful breakfast! Great pool we were able to use before our check in time. Great location - easy to get to from the airport on the metro.
Stayed 3 nights in Aug 2023
Response from vhb on 13 Aug 2023
Dear Valued Guest,Thank you for your kind feedback of your recent stay.We will continue to improve our product and services.Warm regardsThe Management

8/10 Good

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is a bite aged and could use a bit love (ie a new coat of paint)
Stayed 3 nights in Aug 2023
Response from vhb on 13 Aug 2023
Dear Valued Guest,Thank you for your kind feedback of your recent stay.We will continue to improve our product and services.Warm regardsThe Management

10/10 Excellent

Russell

Stayed 3 nights in Aug 2023
Response from vhb on 4 Sept 2023
Dear Valued Guest,Thank you for taking time to provide feedback of your recent stay with us.We hope to see you back soon.Live like a local- EAT, PLAY and EXPLORE.Warm regards,The Management

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance to bugis market.
Stayed 3 nights in Jun 2023
Response from VHB on 20 Jul 2023
Dear Valued Guest,Thank you for taking time to provide us your feedback of your stay.We hope to see you back here soon.Live like a local- EAT,PLAY and EXPLORE.Warm regards,The Management

8/10 Good

Nur Erra Syahirah

Liked: Cleanliness, staff & service
This hotel isn’t the newest, or the cleanest, or most modern but what won me over was the fact that the hotel was able to accommodate to my request for a King sized bed, the view was amazing, and within walking distance to SOOO many halal food options. And their bed is soooo comfy 10/10 would come here again for the convenience but if you’re someone looking to stay in the room all day then you might want to reconsider this place.
Stayed 1 night in Jun 2023
Response from VHB on 7 Jul 2023
Dear Valued Guest,It is great to hear that you had a good stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Warm regards,The Management

6/10 Okay

Karina

Stayed 2 nights in Jun 2023
Response from VHB on 20 Jul 2023
Dear Valued Guest,Thank you for taking time to provide us your feedback of your stay.We hope to see you back here soon.Live like a local- EAT,PLAY and EXPLORE.Warm regards,The Management