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Reviews of ST Signature Jalan Besar

3 out of 5
ST Signature Jalan Besar
15 Upper Weld Rd, Singapore

Reviews

6.8
Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
The place is nice and clean and the facilities are excellent. The guys running it are friendly and welcoming. The location Jalan Besar is a busy exciting community with lots to see and eat. It would be cool if there was a recycling bin.
Stayed 8 nights in Jun 2022
Response from Jason on 20 Jul 2022
Dear Timir, Thank you for sharing your wonderful review. We are heartened that you had a great time with us, and we are glad to know that you had an overall pleasant staycation with the warm service rendered by our team. Thank you once again for your review and we look forward to creating more memorable experiences soon. Warm regards, Jason Toh Marketing Services Manager

2/10 Terrible

ooi jia

Stayed 1 night in Jan 2022

6/10 Okay

Calvin

Liked: Staff & service
Room not cleaned up, too noisy, no soap/shampoo...
Room was not fully cleaned up still 🤔🤔. Too noisy during midnight from other room no staff around to tell them lower thier volume.. 😕😒. Showeroom no soap/shampoo from customer 😞😞. Washroom also no soap provided 😩😩
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and clean
Stayed 1 night in Feb 2021

6/10 Okay

RYODAI

Sharing....
Sharing restroom and shower
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
Nice and clean room, only downside is there is no Television. But overall 👍👍
Stayed 1 night in Aug 2020

10/10 Excellent

Syafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Krish, Singapore

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel environment look unique and beautiful.faciliti satisfied and I myself and my friends all enjoy with the environment.. I'm planning to stay again in your hotel
Stayed 1 night in Apr 2020

6/10 Okay

Steven, Emmetten

Travelled with group
Disliked: Staff & service, amenities
Sehr enges Zimmer, wenig Platz und fast keine Ablagen. Sauber, aber die Treppe ist gefährlich steil und der letzte Tritt nicht sicher. Die Lage ist die Qualität.
Stayed 2 nights in Nov 2023

6/10 Okay

DONGJ

Business traveller
출장 2주 숙박
직장 팀장님과 함께 출장 2주 숙박하였고, 저의 방은 문제가 없었으나 팀장님의 방에 바퀴벌레 및 청소관련 및 온수 문제 이슈가 좀 있었습니다. F1으로 인해 가격이 너무 올라간 부분이 좀 아쉽습니다.
Stayed 11 nights in Sep 2022
Response from Jason on 10 Oct 2022
Dear Dongj,Thank you for sharing your comments with us. We will continue to improve our services to make your next stay a better one! We look forward to welcoming you to ST Signature again soon.Warm regards,Jason TohMarketing Services Manager

2/10 Terrible

Manuel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, and rooms totally different from what shown on expedia. our bed was inside a wall like a tomb. Room without window, and bathroom with cold water… and we paid 980us$ extra to get inroom bathroom (5nights only). Moreover, without changing linen, nor cleaning the room for 5 days ... even if by contract, after 3 nights we should have had a cleaning service and linen change. Never again pleaseeee
Stayed 4 nights in Sep 2022
Response from Jason on 10 Oct 2022
Dear Manuel,We greatly appreciate your feedback. There are room with window available for selection and water heater need to be turn on beside the bathroom entrance in order to have hot water. The housekeeping services are available every 3 days and upon request. Please be assured we will definitely take note of your feedback and continue to improve our services to make your next stay with us a better one! We still look forward to welcoming you to ST Signature again soon. Warm regards,Jason TohMarketing Services Manager

10/10 Excellent

Chavan

Stayed 3 nights in Aug 2022

6/10 Okay

cathy

Travelled with family
Liked: Cleanliness
Could be better
Location was good. Easy to visit Bugis and Little India. The room was ok with some mould smells probably because it is near shared washroom. There were loud noises from restroom and usually last for 2 mins every time. The public spaces look amazing in the pictures, however when u are there, there were cleaning bags/stuff almost everywhere. The public refridg smells too.
Stayed 1 night in Jul 2021

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities, room comfort
Loved it
I loved the place and I wish I could go there again some day! Everything was so near and it was easy to travel around from the hostel. It was also..clean, not as clean as you could wish but clean enough for me. In the end many people are staying in there and the bathroom is for everyone as is the kitchen.
Stayed 13 nights in Mar 2020