Hotel dengan Daftar Masuk Awal di Singapura

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"I booked a room two weeks in advance. After placing the booking, I noticed that the guest name was entered incorrectly. I immediately canceled it through Expedia and then made a new booking. However, the hotel said there is no refund for the incorrect booking. I explained that I only canceled because the name was wrong and then rebooked immediately, but they still replied: no refund."