Ratings based on 1,570 verified reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 16 Oct 2019
Very convenient. I stopped over for six hours and this was perfect. Quiet, very clean, good showers.
Comment from Hotel Management
18 Oct 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
5 out of 5
by a verified traveller

Posted 10 Oct 2019
Comment from Hotel Management
15 Oct 2019 by Aerotel Singapore – Operations Manager, Hotel Management
Dear valued guest, thank you very much for the great review of Aerotel Singapore. We are very much looking forward to welcoming you back, hopefully in the near future.
5 out of 5
by a verified traveller

Posted 2 Oct 2019
Close proximity to our early departure. Staff were very helpful and pleasant
Comment from Hotel Management
3 Oct 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
4 out of 5
by a verified traveller

Posted 1 Oct 2019
It was a small but nice place with a bathroom down the hall
Comment from Hotel Management
3 Oct 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
4 out of 5
by a verified traveller from Melbourne

Posted 26 Sep 2019
Quite good for few hours of sleep! Service could be better.
Comment from Hotel Management
28 Sep 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Ash, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
5 out of 5
by a verified traveller

Posted 6 Sep 2019
Fast check in and the quietness of the rooms we were very tried after a long flight after a quick check in we slept for 7 hrs ready for our next flight will use this again
Comment from Hotel Management
7 Sep 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
5 out of 5
by a verified traveller

Posted 3 Sep 2019
A great place for some much needed sleep before a long flight.
Comment from Hotel Management
4 Sep 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
5 out of 5
by a verified traveller

Posted 23 Aug 2019
Clean and perfect location. Very nice lounge for breakfast.
Comment from Hotel Management
24 Aug 2019 by Syed Yusuf, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
5 out of 5
by a verified traveller

Posted 18 Aug 2019
Always a very comfortable stay when in transit at Changi airport.
Comment from Hotel Management
18 Aug 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.
1 out of 5
by a verified traveller

Posted 18 Aug 2019
Comment from Hotel Management
5 Oct 2019 by Syed Yusuf, Duty Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.