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Reviews of Parklane Hotel

3 out of 5
Parklane Hotel
Taphul Road, Taphul Village, Svay Dangkum Commune, Siem Reap

Reviews

8.2

Very good

Rating 10 - Excellent. 126 out of 384 reviews" "
Rating 8 - Good. 184 out of 384 reviews" "
Rating 6 - Okay. 60 out of 384 reviews" "
Rating 4 - Poor. 12 out of 384 reviews" "
Rating 2 - Terrible. 2 out of 384 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sharolyn

Liked: Cleanliness, staff & service
Ok
Stayed 26 nights in Oct 2022
Response from Sothoeun Oeung on 25 Nov 2022
Dear Sharolyn.You are well come to be with us. We want you to be comfortable and safe staying with us without feel missing home.We will be trying our best to be helpful and join you.Thank you so much for your range to us.Best Regards

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort stay
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall had a good stay. The staff was extremely friendly and accommodating the entire time. The room was clean, comfortable, and spacious, and the hotel was in a good location. The AC could have worked better, but the stay was otherwise very good.
Stayed 3 nights in Mar 2020

6/10 Okay

Rahmi, Snoqualmie

Liked: Staff & service
looks like it was moderately good about 20 years ago, not much was done since I believe. In dire need of upgrade on lots of stuff, starting with the front entrance, lobby, elevator, etc.
Stayed 2 nights in Jan 2020

6/10 Okay

Shivani, Sydney, AUS

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is exactly what you pay for. Rooms are quiet small and hotel is a little old but staff members are very lovely and rooms are clean and breakfast is very good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Uddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 1 night in Oct 2019

8/10 Good

Uddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good price for a top location.
Great location. Ben on Reception was enthusiastic & helpful. Rooms are average size though tired with a shower that almost sits on top of the toilet! My early morning call was done by a staff member knocking on my door which was considerate in my opinion. Jomos restaurant is nearby, authentic food & staff amazing. Diamond Nails is across the street & Diamond & her staff do fantastic manicures & pedicures for a few dollars. Walking distance to the night market, river etc.
Stayed 1 night in Feb 2019

8/10 Good

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place convenient for solo traveller with tuk tuk readily available and they pick me up as advertised for free! and hotel gave me good room and nice bath tub
Stayed 2 nights in Dec 2018

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

4/10 Poor

Jen, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
I normally don’t expect much from a hotel but this is far “the worst” hotel I’ve ever booked. My friends and I, had a late checked in and to our dismay, our beddings smells awful, like they haven’t been changed so we watched them as they changed the beddings. The bath towels too smells awful even if they changed them to new, seems like they don’t wash them, they just dry them and do have lots of stain on them. The aircondition in our room barely got cold, called maintenance and he just wipe the insides then called the 2nd time, the front desk came and when he can’t fixed it he said he’ll call maintenance but never came. The manangement should also teach their staff proper hygiene as some of them have body odor that will stick in the whole hotel vicinity. Expedia should re-assess this hotel if they should still carry it on their list.
Stayed 4 nights in Nov 2018

6/10 Okay

Nuno

Liked: Cleanliness, room comfort
An affordable place in an expensive Siem Reap
This was an OK hotel for our 4 night stay in Siem Reap: a bit run down but overall acceptable and confortable. The room was clean despite the bathroom had seen better days. Breakfast was decent, with both asian and european choices (although not vary varied). Staff was very friendly and accommodating. We had a big issue with the wifi: the hotel router had been infected with a bitcoin farming trojan; I've tried to explain the hotel staff but I'm not sure they understood the problem.
Stayed 4 nights in Oct 2018

8/10 Good

Ryan, Guam

Liked: Staff & service
Hotel staff was nice and friendly. Hotel needs a major upgrade
Stayed 4 nights in Oct 2018

8/10 Good

John

Liked: Staff & service, room comfort
Watch out for the cement trucks Cambodia is boomin
Stayed 2 nights in Oct 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall just fine
Overall we recommend this hotel. The breakfast is nice. The location is great. We walked to the night markets just fine. Plenty of great restaurants very close. Our room was fine although had a smokey smell which they worked on for us while we were out on our check-in day excursion. I tried calling the hotel number 5x prior to arrival to arrange the free airport pickup. The calls wouldn't go through although I make other international calls just fine. I searched for an email address. Couldn't find one. So no free airport pickup. With some persuasion they agreed to take us to the airport for free but then it turned out they had just convinced one of their regular tuk-tuk guys to do it for free. Classic mysterious dealings when traveling. Back to the good stuff: They greeted us with cold OJ on arrival. They held our bags at the front desk on check-in and check-out days. They gave us an extra hour on check-out day. The shower was nice. The staff were super friendly. They arranged to have my laundry done and returned the same day and it turned out perfect. For $3 (US). There are always tuk-tuk guys outside the hotel if you feel like taking one of them. Oh, and the wifi was mostly good for us with just a few slow times. Overall this hotel was just right for us on this trip.
Stayed 2 nights in Aug 2018

8/10 Good

Yayang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. The room is big and they cleaned up Everyday and gave us water too Everyday until we checked out. The breakfast was nice, you have many choices. The food was delicious even my Son was delighted. The only complain we have is, they don’t have a rug in the toilet. The floor got wet when we take a bath and no rug available to use. They only gave us 1 slipper also. But overall, it’s a good hotel and very comfortable to stay and the staff are very courteous.
Stayed 3 nights in Jul 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

qian

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2018

8/10 Good

Chris, vancouver

Liked: Staff & service
quiet hotel
little away, a fare walk to the pub street area. lot of eatery around.
Stayed 4 nights in Mar 2018

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
Location great, great staff. Two beds in my room and only 2 pillows, i asked for more and I did get them. Went to have a shower, no towels in my room.
Stayed 4 nights in Feb 2018
Response from Rayut on 9 Feb 2018
Dear Darren on Thank you for your review. We will double check on this issure and avoiding this case to our nex guests. sorry for any convenient. Best regards,

8/10 Good

Chick, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Staff are friendly.Room and location are good. Don't expect the breakfast. Overall, price is cheap so i satisfied and will use again!
Stayed 2 nights in Jan 2018

8/10 Good

traveller

Liked: Staff & service
close to all restaurants and night life
close to shopping entertainment and restaurants- no problem getting taxis. Only negative point that happened was that we got stuck with a room with absolutely no natural lighting at all. The windows overlooked a wall that was 2ft away. Had to use lights all the time. Other that that its fine hotel with no issues
Stayed 3 nights in Dec 2017
Response from Pengkea on 22 Dec 2017
Dear Value guests, Thank you so much for your stay with us, we will inprove all nagative point as your mention above. Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
siam reap
Very good location staff was excellent Mr Bora our tuc tuc driver was the highlight of our trip extremely helpful
Stayed 3 nights in Sep 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect but just air conditioning not satisfied.
I liked most of them with the prices. It was $49 hotel but I got 66% discount which was more than fair. Just one thing this people need care is air conditions. I booked room but the gas was running out, the air condition was not working, I switched about 4 rooms and I finally got biggest room with two queen beds but even that room's air condition was little weak, so it took 45 min. to cool up the room.
Stayed 2 nights in May 2017

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great staff
It is a basic hotel with a great staff and good location. Room was comfortable and staff very helpful.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient budget hotel worth your money
Amazing hotel worth your money ,good breakfast and service...Great location also

10/10 Excellent

Jonathon, Leeds, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly staff
Brilliant hotel to stay. The staff are incredibly friendly, and speak reasonable English. The hotel is within 20 mins by tuk-tuk to the airport and the temples. The location is also handy for the city centre, being approximately a 5 minute drive, or less than 10 minute walk. If i was ever to come to Siem Reap again, i would definately stay here.

8/10 Good

Gene, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Very good hotel in good location. You can walk to markets and pub street Budget room well worth the money with breakfast included. Front desk arranged tuk for tour of temples.

8/10 Good

John, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value room
Nice location off the main road. Great value for the money. Room is dated old box television.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Within walking distance to the Lucky Mall
Room was simple yet spacious. Windows looked into an area where some construction was happening next door. The room was clean and spacious, bed was hard. The shower however seemed to be over the toilet which I found weird. Breakfast was nice and simple.

6/10 Okay

Sam, Singapore

Liked: Staff & service
Very helpful staff
very friendly and helpful staff. Tuk Tuk driver Sey is affiliated with hotel, and he was super astute and patient taking me to temples near and far for 3.5 days from sunset to sunrise. Highly recommend his services. Restaurant at hotel served some really good local food.

8/10 Good

kylie, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quite but close to pub street.
Wonderful staff!! Short walk to night market and main tourist area. Breakfast included. Yuk tuks available at front door.

6/10 Okay

dads and boys.

Liked: Cleanliness, staff & service
Very friendly and helpful staff.
Can use some upgrades. Especially the air conditioning system.

8/10 Good

Verified traveller

Liked: Staff & service
This hotel was great for an overnight stay, staff were pleasant and helpful. Room was adequate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 3 star hotel w Great Food across the street
For what you pay for a local 3 star hotel its great value. Room and Bathroom were clean. Front desk were friendly. Complimentary hotel Tutut airport pickup was nice. A must try is a very good local restaurant called Lilypop Restaurant right across the hotel at 20 Taphul Road. Its run by a Belgium guy and his local wife Lily. Quality of food is very good and beats the stuff from Old Market. You also cannot complain when a typical dish like Mango Salad is US$1.75. Amok Chicken was $3.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not bad!
This is an adequate hotel for the price. It is a little of the way, but taxis make up the difference.

4/10 Poor

Hyongsoo, Korea

Disliked: Cleanliness, property conditions & facilities
Found some insects and mosquitoes in the lobby. Found a lizard inside room. Air conditioner was pretty noisy. Staff was kind and friendly. Shower facilities are very good and clean. Simple buffet that was delicious but juice was flat.

10/10 Excellent

Yogananda, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at hotel were excellent room was large as we had been upgraded to larger room with no extra cost.free mango juice in lobey whenever we wanted and were encouraged to take it. Breakfast wasn't the best.

10/10 Excellent

Yogananda, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phare Cambodian virus rated 10/10 and was the highlight.

8/10 Good

Chin Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Cillian, Dublin

Liked: Staff & service, room comfort
Lovely patient staff. But hotel noisey in the early morning. Great choice for breakfast. Located just out of the city centre.

6/10 Okay

Carlo, New York

Liked: Staff & service
Elevator
Our entire stay for 3 nights the elevator was out of order. Though the hotel is only 4-storey building, but it was inconvenient to some elderly.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anthony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good memories
We loved this place ,could not fault it at all,location was fine for us ,staff very good ,and room was fine for the price ,was cleaned every day ,felt very safe and secure ,shower and bath all good ,would recommend to anyone looking for this type of accomadation .Breakfast was very good as well.

10/10 Excellent

Juan, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
very friendly staff. Room in great conditions and bed very comfortable.