View from property
Check availability

Reviews of Kouprey Hotel

3.5 out of 5
Kouprey Hotel
Top Town Road, Krous Village, Svay Dangkum, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the overall best hotel experiences we've ever had. Property was charming and taken care of. The pool area was beautiful and serene. Staff was incredibly kind, thoughtful, and professional. We really enjoyed the restaurant's ambiance and food quality. We will absolutely stay here again!
Stayed 3 nights in Jun 2023

10/10 Excellent

Deserene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. Pool was great, delicious breakfasts, exceptional staff. My room was clean with a very spacious balcony. Easy access to airport, shops, pub street. Tuk tuk drivers available, Mr. Sey my driver was very knowledgeable of the area, we spent 3 days touring temples, war museums etc. Great experience, definitely a winner.
Stayed 3 nights in Mar 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. It was very comfortable and we used the balcony every day. The staff was great, very friendly and helpful. We appreciated the airport pickup. We really enjoyed our stay and will stay again in the future.
Stayed 4 nights in Jan 2023
Response from Korm sopheng on 27 Feb 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We are so excited about your comment and especially that you had a great time at our kouprey hotel.We are looking forward to welcoming back you to the Kingdom of Wonder very soon.Best regards,Korm sopheng (Mr)Kouprey Hotel Team

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place. Staff was helpful and friendly, They really helped us through our travel issues.
Stayed 2 nights in Dec 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, the room is clean and comfortable, and the staff are kind and helpful. I highly recommend it.
Stayed 4 nights in Aug 2022

6/10 Okay

Ayse

Liked: Cleanliness
Very standard.looking for tip for every action.Wouldn’t even show how TV works.no restaurant service at night.None nearby.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Justin, Japan

Liked: Cleanliness, staff & service
Nice double room for family room. Very thin walls makes for a noisy night. Breakfast very mediocre. Location not ideal.
Stayed 3 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxury for the price
This place is immaculate and the staff are very helpful. Very good value for money - I would recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Good To Stay
With my wife, we stayed five nights in this hotel. Our room was spacious with a balcony, clean and tidy, good hot water shower and comfortable bed. The hotel was built in the middle of its tropical garden with beautiful flowers and fruit trees. Next to the entrance path, there was a good size swimming pool. After a day tour, we enjoyed very much in the pool. The hotel staff were friendly and helpful. Most of the staff speak English and our tours were perfectly arranged by them. The buffet breakfast provided with different kind of local, oriental and western food. The location of the hotel was away from the busy area. One morning we took 30 minutes walking to the city, Museum, shopping mall, and came back to the hotel by Tuk Tuk in less than 10 minutes.
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but good! The hotel has affordable in room dining service together with polite staff and delicious food. Overall excellent experience.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice pool, okay location
The staff was extremely friendly and helpful. They were very courteous; always had pleasant interactions with them. Rooms were adequate for the price. The location was situated halfway between the airport and the downtown area. Getting a tuk tuk into town wasn't expensive but it was added expense and time. Pool was nice. Breakfast was simple but adequate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal for the price
The staff is very cordial, kind and helpful. A bit too far to walk in the centre. The only complain is the noise while trying to relax at the pool due to the metal shop next door.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Great place - Clean - comfortable - well maintained - A bit far out of town - not much around -, but they have a nice restaurant. Lovey staff - Would not disappoint.

6/10 Okay

Henry, Jacksonville

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Room, bad location
1. Very nice spacious clean room 2. Good bed, very good shower 3. Nice staff, but very poorly trained and lacked basic English communication skills. 4. Location off the beaten path, nothing in walking distance 5. Tuk tuks were relatively expensive since the location was isolated 6. Breakfast food was so so at best. However, it was served in a covered outdoor dinning pavilion. Sounds good until you're sweating in about 2 minutes; even at 6:30 in the morning (it was early Sept.) 7. Very nice of them to allow a very late checkout for me 8. Relatively inexpensive room rate

8/10 Good

WENDY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Hotel very clean and staff friendly and helpful.They could arrange transport to sites and airport. The pool was great after a hot at the sites.Restaurant was fine too. The price was very competitive for standard of facilities

8/10 Good

Daniel, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff.
Very clean and tidy hotel. Staff were very pleasant and helpful. it's a bit far from the main area of Siem Reap, ie. Pub Street, markets... Only $3US for tuk tuk to areas. Some nights there were people coming in to check in at 2 or 3 am and it was a bit noisy. But not a big issue. Overall a good place to stay.

10/10 Excellent

Tim, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated Like Royalty
From the minute we arrived we were treated like the most important people in the hotel. It was incredible. The staff were friendly, the hotel-based tuk tuk drivers were knowledgable and cheaper than the ones down the street. The pool was delightful and quiet. I would recommend this place to everyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming - would revist.
I stayed 5 nights, my husband 3. Staff are incredibly helpful: friendly /assisted my requests (making a reservation in town /bringing milk to my room) Foodwise: breakfast buffet is average–cornflakes/coco-pops, chopped fruits, bread/pastries, eggs to order. Asian selection too. We had lunch also, which was good. Hubby said his beef loc lak was better than the same dish at the Chantry (where the food was awful-avoid) Location-wise: well positioned 15 mins from airport in a tuk-tuk. The road down to it is very bumpy: not great for the elderly / infirm. 10mins to the night market ($3 tuk-tuk). Cleanliness and comfort: breakfast serving dishes are uncovered, flies on the food. However eggs are made to order and I asked for fresh fruit to be prepared for me, which the staff were happy to oblige. Housekeeping came each day, though I don't think they changed the sheets, just made the bed and tidied. For a short trip that is probably fair, although there was a food stain on the quilt and it wasn't changed. Cushions could do with a wash. Bathroom light was very dim and the sink plug was tricky. However, I am sure if id mentioned them, the staff would have done something I had friends staying at the much more expensive Anatara, where we joined them for a drink. Décor and ambience was definitely better at the Anatara. Service and food at Kuprey is superior It was great accommodation /excellent value for money. Would stay again- probably the best marker I can give

8/10 Good

Fei, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet place with a nice garden
the hotel is located in a quiet place with a swimming pool and lovely garden. the room with balcony on the second floor have best view of the garden.

10/10 Excellent

Jennie, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We were very impressed with this Hotel & it's wonderful staff. Rooms and meals were of a very high standard. The pool was also really nice.

8/10 Good

m, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice newish hotel
Easy access into downtown. Good pool. Helpful staff

8/10 Good

Phalla, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel
It was a mixed emotion after having read all the reviews regarding this hotel. I was worried about the dirt track road leading into the hotel and the distance from the city centre. Well after having stayed there myself and my family (family of six), all the rooms were clean and tidy, fantastic for the price. They have interconnecting room to cater for the family. Yes the hotel is situated about 100m (unsealed road) off the main road, but this gives you privacy an less traffic and noise hence more rest/sleep for your rather than being woken up at 5am with the crazy traffic. If you are looking for a five star condition/service then you need to pay triple the price. The staff were extremely friendly, they can speak English. We had free hotel pick up, our poor driver had to wait for a long time to pick us up from the airport yet he was waiting patiently , thank you for doing that. As for being far away from city centre, it is not far at all. In Siem riep you can go any where in tuk tuk,as a matter of fact the hotel has their own tuk tuk ( cost only $3us to go to pub street). You can negotiate with the hotel for mini van service if you have a large group/family (the driver is very friendly and helpful).

10/10 Excellent

Dean, A

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Really friendly staff. Nice pool and not bad restaurant

10/10 Excellent

nettie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff excellent, pool beautiful and very clean, hotel rooms spacious, great tuk tuk drivers

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good choice if your exploring the Angkor temples
Its a good value. Staff is pleasant. Hotel probably has about 50 rooms. The restaurant is outside and thats where you have breakfast - its a nice setup. The room is comfortable. Bed was good. Breakfast is ok, if your there for more than a few days it will become a little boring. WIFI worked well. Decent selection of TV stations and there is a safe in the room. If your just in SR to go see the Angkor temples then this will work well. The pool area is nice, the water gets too warm for swimming. Be aware that your really outside of SR. Its a LONG walk into the town. And given the temperature its not really doable. I walked back a few times - about 30 to 40 minutes - and it required a shower by the time I got back. During the day there are tuk-tuks available to take your around for a few bucks. After about 8pm you may have to walk out to the main road to find one for yourself. Its down a dirt road about 200-300 meters. Not all drivers know where the hotel is (and the hotel doesn't have any maps of SR, which was a little strange). Make sure you take one of their cards with the address when you go into SR otherwise getting back may be an issue.

10/10 Excellent

N, Brighton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for visiting Siem Reap and the temples
The hotel is about six months old and Chinese owned. It hasn't had many reviews, but it was an excellent choice. The staff are wonderfully helpful and polite. The room was good and the pool is a great refresher after a day spent visiting temples.

8/10 Good

krash, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean
Stayed during a power cut of some days so the pool was very welcome. Friendly staff,quiet and $3 in a tuk tuk in to pub street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish could have stayed longer time. quit A/C.
Had the finest stay....close to bus station. Good restaurents around. Easy in n out. Friendly n helpfull staff. I will visit again.

10/10 Excellent

Jorge, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great recently open hotel 2 km away from downtown
Hotel is perfect if you wish yto enjoy all Siem Reap experience but at the same time avoid noisy downtown, facilities are brand new, swimming pool is clean and big enough for swimming. Staff is very friendly and always trying to help and provide the best service. Please if you are not used to travel in Asia please remeber to be patient and don;t jump to conclusions to easily. It's best to write what you want in paper and come back 2 hour laters than start arguing when the most you get angry the less they will understand you.

10/10 Excellent

YASUKO

Travelled with family
Liked: Staff & service
6年ぶり3度目の宿泊でした。相変わらず、スタッフさんは笑顔で親切でした。設備は経年劣化していたが、十分だと思う。プールの見えるお部屋をお勧めします。

10/10 Excellent

BONGKUN

Stayed 4 nights in Dec 2022

4/10 Poor

CHIE

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

BONGKUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

BONGKUN

Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方も優しかった
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
こじんまりとした、リーズナブルな宿泊施設
リーズナブルなので、気軽に利用が可能。 また小さめなホテルなので、チェックイン、チェックアウトが混み合うこともない。
Stayed 2 nights in May 2018

8/10 Good

Herman

Liked: Cleanliness, staff & service
hotel voor één nacht
Qua prijs een heel goed hotel, maar ligging was echt niet denderend
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

エミ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルで快適なホテル
ホテルからのお迎えはトゥクトゥクでしたので、ちょっと驚きました。大通りから路地に入りガタガタの道を走ってホテルに到着します。 中心街からは離れているため、そのトゥクトゥクのお兄さんには帰るまでお世話になりました。 部屋は広くて清潔です。次の朝は早かったのでランチボックスにしてもらった為、朝食はどんなものだったか分かりません。 夕食はレストランで食べましたが美味しかったです。 スタッフも感じが良かったです。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y bien cuidado
El hotel es excelente. El único punto negativo es la ubicación, ya que no está en el centro de la ciudad. Sin embargo, cuenta con transporte en la puerta (tuk tuk de pago) para llegar hasta el centro. Lo recomiendo.
Stayed 3 nights in Nov 2017

8/10 Good

ug, 東京都

Liked: Cleanliness, staff & service, room comfort
静かに落ち着けるホテル
ナイトマーケットから少し離れるが、コンビニやスーパーに歩いて行けない距離ではなく トゥクトゥクでの移動を気にしない人にはいい ナイトマーケットまではトゥクトゥク代２〜３ドル 部屋はそれなりに清潔。バスタブが大きめ 二度目の二泊でしたが、問題もない 日本語が通じるかは微妙
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

まあまあのホテル
どこに行くにもトゥクトゥクが必要です。ファミリールームで申し込ん見ましたが、ダブルルームとツインルームのコネクティングルームでした。日本語のわかるスタッフはいませんでした。ホームページなどは日本語なのに？TVのチャンネルは60以上ありNHKが映ります。4名で泊まりの予約を入れて、尾根資産を連れ込みしようとしたら、別途＄5　チャージが付きます。もし同じことを考えている方は気を付けてください。某有名なKTVは徒歩で数分です。　
Stayed 2 nights in Aug 2017

10/10 Excellent

gilles, tours

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Accueil formidable,très propre,chambre faite tous les jours,coffre fort,tv,frigo,bouteilles d eau,accessoires de toilette,petit déjeuner copieux(buffet,fruits,légumes,riz,pâte,pain pâtisserie,thé café,etc)wifi,piscine nickel,à2 km du centre-ville.

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, room comfort
Ótimo custo-benefício
As fotos dão a impressão de ser um hotel mais novo, mas no geral é bem bom. A piscina, o café, e apesar de estar a 2km da Pub Street, sempre tem um tuk tuk de plantão por lá. O acesso é meio feio, mas valeu a pena!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Gran experiencia en el hotel y en Siem Riep, totalmente recomendable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit sehr nettem Personal
Vom Lärm und Treiben des Zentrum etwas abgelegenes (2 dollar für tuk-tuk) Hotel mit schönem Pool ( sehr gepflegt und sauber) und Restaurant. Wir hatten ein großes Zimmer mit Balkon und Air Condition. (Nur kein Föhn vorhanden) Das Personal war sehr zuvorkommend und hilfsbereit! Wir haben uns überaus wohl gefühlt und können das Hotel nur weiterempfehlen!

10/10 Excellent

piro, Breisach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes und gepflegtes Hotel
Neben dem sehr schönen Hotelanlage ist auch der Pool und das kleine hoteleigene Restaurant zu empfehlen. Besonders nach einem langen und anstrengendem Besichtigungstag kann man sich hier entspannen und sehr gut Essen. Das komplette Hotelpersonal, besonders das Team aus dem Restaurant waren immer sehr freundlich und hilfsbereit.