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Reviews of favehotel Sidoarjo

3.5 out of 5
favehotel Sidoarjo
Jalan Jenggola no. 15 Sidoarjo, Jawa Tim, Sidoarjo

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 6 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
er disappointing
On arrival, I wasn’t shown to my room. I wasn’t even shown where the lift was. No fridge. There was long black hairs stuck to the shower walls, & these were never removed in the 4 times it was cleaned during my stay. The toilet paper wasn’t replaced, even when I specifically requested it. There is literally nothing close to the hotel to do.
Stayed 4 nights in Dec 2019
Response from Iwan Setiawan on 4 Jan 2020
Thank you for taking the time to share your impression. We do apologize for the inconvenience during your stay with us. We have investigate this issues and improvement for our team. We will do refreshment training regarding improve our service. Once again, please apologize for this inconvenience and we ensured to avoid the same case happen again in the future. Please let me know if we can assist you further.

10/10 Excellent

Jewels, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. One of the cleanest hotels in Sidoarjo.
Stayed 1 night in Dec 2019
Response from Iwan Setiawan on 4 Jan 2020
Thank you for your recommend during your time at favehotel Sidoarjo

8/10 Good

SLAMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Sidoarjo after East Java tour.
The staff were friendly, helpful and professional. The room was clean and modern. Breakfast was varied and ample.
Stayed 1 night in Oct 2019

8/10 Good

Liegeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy trip
It was great
Stayed 4 nights in Jun 2019

8/10 Good

Zainida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nethei was ook uitstekend
5 nachten in dit hotel waren uitstekend
Stayed 5 nights in Sep 2019

8/10 Good

ABE, 横浜市

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
開業したばかりのホテルで、料金に比して快適でした。市の中心部まで遠いのが難点ですが、空港からは近く、場所もわかりやすいのでお勧めです。スタッフもとてもよく教育されています。
Stayed 2 nights in Mar 2019
Response from David Friyanto on 19 Mar 2019
Dear Pak Abe, Warmest greeting from favehotel Sidoarjo! Thank your for staying with favehotel Sidoarjo, we are really happy to welcoming you. We hope you will enjoy with our friendly staff and also our hotel facilities. Best regard,