10/10 Excellent
Barry
Travelled with partner
24 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a venerable building such as this, there are always sure to be minor defects - creaking floorboards above us was one - but that didn't detract from a really nice stay in the spacious Duke room.
The staff were excellent - courteous and always helpful - especially the new manager and his wife - and the only real problem was finding and getting into a suitable parking space for a reasonably large family car (BMW 3 series) - in the end, we parked overnight on the road on one occasion.
I'm not a swimmer (and had hoped for a jacuzzi - but there isn't one) - but my wife is, though the pool wasn't really deep enough, she said.
There were two false fire-alarms at none too convenient times, triggered, we were told by a hair dryer and an over-sensitive alarm sensor. I ngather this is being sorted....
The food was good (Dinner was a little too expensive, we felt) and breakfast was good, apart from the level of some of the background music, which they didn't seem willing, or able, to turn down.
A most enjoyable stay, and full marks to a hotel that lays on coffee and mints in the evenings for its guests - lovely to find that after a long day out.
We'll hope to return, and thank you to all at the Royal Glen.
Barry
Stayed 3 nights in Apr 2024