Hotels near Shoppes at Cleveland

"This is a historic hotel but things are a bit in transition. My room was clean, very spacious but with a mixture of some parts partially renovated and others quite dated. Given the older windows, the street noise creeps in easily. Nothing about my room really looked as depicted online. Valet service was good. Restaurant is ok. Not a bad choice but the hotel seems a bit aspirational."

"The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid."

"The room felt humid and damp the whole time we were there and there were ants around the air conditioner and window. We notified the front desk but they said because we booked through a 3rd party they couldn’t do anything to make up for our bad accommodations."

"There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!"

"Nice stay. Clean rooms. Wonderful staff. Quick walk to Arvest convention center. "

"Ac could play freeze out. The staff always helpful and in a good mood. Breakfast is simple but fresh. "

"You get what you pay for. I can't complain. It was a bargain. "

"Everything was great Staff,Parking. It was my pet Luna's first time spending a night away from home there was a close by place to potty very quiet she didn't bark at all.Room was clean bit had gnats"

"The refrigerator was very noisy The coffee pot was missing the filter holder, so I couldn't make coffee. The juice dispenser was broken, but they had orange drink, not juice, in a carafe. We were only there for one night, so we managed. "