Shire of Cooloola Vacation Rentals

"Bed and couch were very uncomfortable and the apartment needs a refurbishment. We were there for a week and we were never offered any room cleaning. Beach towels are provided and the pool is lovely. Our daughter’s room had been renovated and was beautiful. Great position for beach and Hastings street shops and restaurants. "

"Great location, nice people"

"Clean room, good location and facilities "

"The room was clean and adequate "

"Friendly staff. "

"Nice staff and great pool area. Wasn’t very clean"

"Overall, we had a good stay, but there is definitely room for improvement. Firstly, the description on Expedia states that the resort is a “5-minute walk” away. This wording is misleading, as it implies a short and easy walk. In reality, the walk is quite long, uphill, and not practical for many guests. It heavily relies on the buggy service, which unfortunately has a 10pm curfew that is quite inconvenient. Room service also needs improvement. Used dishes were not cleared, and coffee capsules were not replaced during servicing. We experienced long waiting times at reception as well. Given the size of the resort, it would be very helpful to have a valet service and someone to guide guests to their rooms upon arrival. Additionally, it would improve the guest experience if the buggy service offered to take guests directly to their rooms rather than only dropping them at reception. With some operational adjustments, this resort could significantly enhance the overall guest experience."

"Staff friendly and helpful. Nice size unit and comfy bed. "

"The exhaust fan in the bathroom didn't work either did the exhaust fan over the hotplate. The vacuum cleaner also didn't work."