Shifnal Spa Hotels

"Our stay was excellent. All the staff are exceptional from the moment we arrived. From the reception staff, bar staff, restaurant staff & cleaners they all welcomed us. They always had a smile and treated us with respect. Nothing was too much trouble. The food was delicious with a good selection. Although the hotel is close to a busy road it did not disturb us at all. The bed was comfortable. We will certainly be back. Thank you. "

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"

"Friendly staff, cleaness, bed comfort."

"Atmosphere was great food really good, and a short walk to the black Country museum "

"We had a lovely meal in the restaurant, Vicky P was fantastic throughout the evening. I was unwell during the stay and needed to book an extra night, staff were kind and so caring asking my husband if I was ok. Will definitely stay again. Pool access was brilliant and included in the price."

"Great place to stay at Telford. Very comfortable bed and clean/nice room."

"Such a perfect stay. The staff are wonderful and extremely attentive, the room was delightful and we got a free upgrade to a suite. The food was delicious (especially dinner in the restaurant) and the spa was just what we needed. Would definitely return "

"Great hotel, rooms are clean and comfortable. Service always excellent as well. Plenty of parking available."

"The hotel and staff are top notch. This was my second time staying at this location. Thankfully, it was a lot better than last year. Which, I won’t go into. "