Mandarin Oriental Hotel Group Sheung Shui hotels

"Clean room "

"We loved that the hotel was connected to the airport. I traveled with my 92 year old mother, and she used an airport wheelchair. They brought her right to the lobby and picked her up when we were leaving at the end of our long 12 hour layover."

"My stay at Sheraton Hong Kong Ho was simply exceptional. The staff are incredibly warm, attentive, and genuinely courteous, making every moment feel special. Airport shuttle was a breeze. Well kept vehicle and courteous driver. The hospitality, comfort, and overall experience were world-class. I truly loved this place and can confidently say it is one of the finest Sheraton properties anywhere in the world. I look forward to returning again. "

"Great experience! "

"Big room. Excellent location. Some renovation work currently underway which didn't cause any issue. No outside space unless you want to frequent a very expensive bar and lobby has few facilities ( a key needs to be requested by hotel guests to use the toilets which i have never experienced before in a 5 star hotel!). Good choice for a stay in Hong Kong as very easy to get to MTR and major stations and a short walk to the harbour."

"Lovely stay in, family friendly for all with the underground food hub, gym and pool. Quite close to everything, not far from Mongkok, only 10 mins walk. Would recommend others as well. "

"My only problem was checkout.... there were a few of us lined up to check out or in.. but they kept taking people who wanted to checkout without lining up.. they just walked up and gave them their cards which still took time. They could have made a line for fast checkout instead of having polite people wait until they get pissed off. "

"Very good location, hotel is ok "

"Clean Room. Helpful staff. A great experience."