Sheraton Imperial Kuala Lumpur Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Petronas Twin Towers and KLCC Park, Sheraton Imperial Kuala Lumpur Hotel provides a corner/local shop, dry cleaning/laundry services and a bar. Treat yourself to a massage at Mandara Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is RM400
RM482 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with two beds, a TV, a desk, and a chair.

Room, 2 Single Beds

9.8 out of 10
Exceptional
(15 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

A cityscape with high-rise buildings, including a prominent skyscraper with illuminated windows and a distinctive spire.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a TV, a desk, and a chair.

Club Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a small table, a desk with chairs, a bed, and a city view.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

A modern hotel room with a large bed, bedside lamps, a desk with chairs, and a TV.

Presidential Suite, 1 Double Bed

  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed

A modern hotel room with a large bed, bedside lamps, a desk with chairs, and a TV.

Presidential Suite, 1 Double Bed

  • City view
  • 292 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

A hotel room with a sofa, a small table, a desk with chairs, a bed, and a city view.

Club Suite, 1 Bedroom

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Tower (View)

A hotel room with two beds, a small table, a chair, and a city view.

Room, 2 Single Beds, Tower (View)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Kuala Lumpur, Sheraton Imperial Kuala Lumpur Hotel is in the city centre and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    7 min walk - 0.6 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    17 min walk - 1.5 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    19 min walk - 1.6 km
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    19 min walk - 1.6 km
  • SOGO
    7 min walk - 0.6 km

Getting around

  • Medan Tuanku Station
    1 min walk
  • Kuala Lumpur Sultan Ismail Station
    10 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    30 min drive

Restaurants

  • Starbucks
    1 min walk
  • The Chicken Rice Shop
    5 min walk
  • Boost Juice Bars
    6 min walk
  • The Coffee Bean & Tea Leaf
    6 min walk
  • Pizza Hut
    6 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

  • Luxury hotel near Petronas Twin Towers
  • Close to Kuala Lumpur Tower and Suria KLCC Shopping Centre, Sheraton Imperial Kuala Lumpur Hotel provides a corner/local shop, dry cleaning/laundry services and a bar. Indulge in a massage at Mandara Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
    • An electric car charging station, express check-out and multilingual staff
    • A computer station, a reception hall and meeting rooms
    • Guest reviews speak well of the overall condition
  • Room features
  • All 398 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and deep-soaking baths
    • 55-inch Smart TVs with premium channels
    • Wardrobes/cupboards, recycling and free infant beds

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Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on 9 Nov 2026 start from RM400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self-parking is available for MYR 125 per day. Valet parking is available for MYR 30 per day. Limited spots are available.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Checkout is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in the heart of Kuala Lumpur, this luxury hotel is within 1 mile (2 km) of SOGO, Petronas Twin Towers and KLCC Park. Suria KLCC Shopping Centre and Kuala Lumpur Tower are also within 1 mile (2 km). Medan Tuanku Station is only a 2-minute walk and Dang Wangi Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Imperial Kuala Lumpur Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our business event. Would be great for a vacation stay also. Well located, excellent staff and amenities
Stayed 8 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were truly fantastic, in a genuine and friendly way. My Only gripe was that the road noise in the room was VERY loud. hard to sleep with scooter noise and horns all night.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing hotel
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay yet again was well and truly made to feel at home. The Consierge team went out of their way to arrange a trip to a remote village I wished to visit and Chef Moran and his team presented some delicious food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay, ideal for central KL. I stayed in a lovely spacious room, all the staff were extremely polite, approachable, knowledgeable and keen to assist. Consierge Hafizi and Chef Moran people of note.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Review The hotel was clean overall, and the housekeeping service was excellent. The staff did a very good job keeping the room tidy and well maintained. Breakfast was very good and hospitality from the staff was superb However, the bathrooms are in need of some updating. It would be great to have a modern bidet, and the toilet seat is very low and could be more comfortable. The carpet also needs a proper wash. The air conditioning was another issue. Even after setting the temperature to 24°C, the room remained too cold. Overall, a clean hotel with a very good housekeeping, but the bathrooms, carpets, and air conditioning could definitely be improved.
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
It was okay. There are some things that I felt were poor. The good things - the staff were friendly, the rooms are big, it’s in a good location and there is a mall across the road with coffee shops and restaurants. The pool area is really run down and needs refurbishments. The rooms also look tired and need modernising. Room service is reasonably priced but painfully slow and showed up cold every time. Having stayed at several 5* hotels in Kuala Lumpur I’d say this really doesn’t hit the mark. If you’re in KL for one or two nights and this place is the cheapest option for you then I’d say it’s fine. It just wouldn’t be my choice again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was super excellent!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very helpful staff
Stayed 1 night in May 2025
Verified review

8/10 Good

The room was in good condition and the staff were very friendly. The pool area and spa were facilities were nice to use especially to relax in the evening
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent holiday hotel

Family Christmas vacation Lots of celebratory dining and decorations Great location
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was great time for me. The room was spacious and I refreshed when I stayed. The staff were kind and considerate
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities at this hotel are poor and not well maintained - loungers by the pool are stained and ripped. The pool itself has many cracks and not well maintained. Booked this hotel to enjoy some 5 star luxury and enjoy some R&R using the hot tub and steam room - both were out of use due to maintenance. Ceiling vents in common areas have black mould and general common areas of the hotel aren’t maintained well / could definitely do with redecorating. Booked the package with a 2 course dinner, 2 drinks and breakfast included - the staff didn’t know anything about the 2 drinks so this was falsely advertised. I didn’t eat much of the 2 course dinner - the beef satay tasted weird and the prawns with the Nasi Goreng smelt off. What I did eat, gave me a bad stomach so would’ve been far better off eating at a local food court for a fraction of the price. Breakfast food options weren’t great either so didn’t eat much. WiFi was impossible to connect to during the stay. Overall I was really disappointed with my stay and the hotel was not value for money (considering what I paid for the package). The hotel is advertised as 5 stars but I’d say it’s closer to a 2 star hotel which hasn’t seen much decoration/maintenance since the 90’s. Sadly I was glad to check out early before 10am which wasn’t how I wanted to end my stay in KL! Would not recommend
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were helpful.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the moment we arrived until the very end of our stay. The staff were truly fantastic—friendly, professional, and always helpful. The room was very comfortable and impeccably clean throughout our stay. Breakfast was enjoyable, with a good variety of options, although international choices were somewhat limited. The fresh-pressed juices were excellent.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice and helpful Staff.Thank you so much!!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and well appointed, staff were amazing, friendly and always available
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, breakfast and atmosphere of the hotel is very nice. Around the hotel, there are many kinds of nice restaurants.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room offered breathtaking views, a spacious and elegantly designed interior, and a luxurious bathroom. The staff is exceptionally friendly and attentive. Neighborhood was very walkable and close to important areas.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect. Really located in the heart of city centre. Easy to get food as lots of cafe and restaurants nearby. The hotel staff were very friendly.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is ok despite that it is a bit dated. Very comfortable bed and pillows. Aircon was very cold. However, there are times when it felt that the Air-conditioning was Off. Perspired in the night. Shower equipment and bidet could have been more friendly. Need to have a modern hot cold mixer and bidet should be lever on/off. Reaching to turn on n off the valve is not friendly. Interior is like a grand old dame. Nice but can be polished up to look more grand. Carrot cake was wonderful but took a long time to arrive with the birthday greetings.
Stayed 3 nights in Jun 2026