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The Ritz-Carlton, Shenzhen
5.0 star property

Luxury hotel with 3 restaurants connected to the convention center in Shenzhen

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your current months are May, 2024 and June, 2024.
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June 2024

The Ritz-Carlton, Shenzhen

Photo gallery for The Ritz-Carlton, Shenzhen

Exterior
View from room
Premium bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of The Ritz-Carlton, Shenzhen

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is RM 719
Price available on 02/05/2024

Check out the area

Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048
  • Popular LocationShenzhen Convention and Exhibition Center7 min walk
  • Popular LocationCoco Park Shopping Center13 min walk
  • Popular LocationHuanggang Border Crossing4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)32 min drive
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Room options

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 104 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Corner

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 446 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Smoking

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 118 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Pillow menu
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Four Seasons Hotel Shenzhen
Pool
Hot tub
Parking included
Free WiFi
9.4 out of 10, Exceptional, (433)
The price is RM 896
per night
3 May - 4 May
Four Seasons Hotel Shenzhen

About the area

Shenzhen

Located in Futian neighborhood, The Ritz-Carlton, Shenzhen is connected to a shopping center. The area's natural beauty can be seen at Shenzhen Lianhuashan Park and Shenzhen Safari Park, while Splendid China Folk Village and Happy Valley are popular area attractions. Don't miss out on a visit to Window of the World.
Visit our Shenzhen travel guideOpens in a new window

What's nearby

  • Shenzhen Convention and Exhibition Center - 7 min walk
  • Coco Park Shopping Center - 13 min walk
  • Huaqiangbei - 2 min drive
  • Huanggang Border Crossing - 4 min drive
  • Huanggang Port - 9 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Gangxia Station - 8 min walk
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • 珍汤家园 - 2 min walk
  • 金皇廷 - 2 min walk
  • 东煌海鲜酒楼 - 2 min walk
  • 唐恩都乐甜甜圈 - 2 min walk
  • 麦当劳 - 2 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a nightclub, a poolside bar, and a terrace. Indulge in a hot stone massage, a facial, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with free cabanas and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • TVs with satellite channels and DVD players
  • Separate sitting areas, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CNY 60 per day)
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Curv
  • Flavorz
  • Onyx
  • Paletto
  • Xingli

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,737 square foot of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 22 2024 to August 1 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 217 per person
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Nearby parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 450.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 2 May 2024 start from RM 719.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self-parking is free at this property.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle.

The Ritz-Carlton, Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 425 reviews" "
Rating 8 - Good. 79 out of 425 reviews" "
Rating 6 - Okay. 10 out of 425 reviews" "
Rating 4 - Poor. 7 out of 425 reviews" "
Rating 2 - Terrible. 8 out of 425 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

brad, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024

8/10 Good

Ka Wing Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great service, property and facilities a bit dated.
Stayed 1 night in Feb 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Will come back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Weiliang

Stayed 1 night in Jan 2024

10/10 Excellent

PHEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

man chi

Stayed 3 nights in Jan 2024

4/10 Poor

Kwan Ming

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great lobby, helpful staff, but dated rooms.
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
Stayed 1 night in Dec 2023

8/10 Good

WAI PING

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
Stayed 2 nights in Nov 2023