Minibar, in-room safe, desk, blackout curtains
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Reviews of Shenzhen Hanyong Hotel

3 out of 5
Shenzhen Hanyong Hotel
Qiaoshang Buidling, No 10 Shixia Rd, Shenzhen, Shenzhen

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 13 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajendra

Liked: Cleanliness
Superb
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2021

6/10 Okay

Verified traveller

Business traveller
very average with basic facilities. Met my needs for a bed and shower
Stayed 1 night in Jan 2020
Response from Joe on 7 Jan 2020
Dear guests, thank you for staying in Hanyong hotel. If you have any problems during your stay, you can contact the front desk to help you solve them! Looking forward to your next stay. Wish you a happy life!

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and Switch...take advantage of
I was disappointed to get walked right past the newly renovated part of the hotel and placed in an old dirty, room, stinking of cigarette smoke, though I specifically requested a newly redecorated room in my reservation (after reading and English review that there was a new and old section in the hotel) and two online conversations a week before my arrival. (here is my original request: Please reserve quiet, non smoking, newly decorated room, away from construction or road side, on high floor. My flight arrives after 12:30am, Sunday morning, December 8th (So I assume I need to reserve evening of the 7th, but Check IN about 1;40am)) They obviously put foreigners into the old section, just to take advantage of us. The HOTEL was at about 10% occupancy the night I stayed there, so no excuses I also asked the front desk why they reserved an old room for me when I checked in. I have been working in Shenzhen for over 12 years, This old rooms are a $12-15 value similar to 7 days in or Hantin Express, not $45-50 which perhaps the new rooms might be valued at.
Stayed 1 night in Dec 2019
Response from yun on 16 Dec 2019
Dear guests, I'm very sorry to make your stay unpleasant. Due to the negligence and mistakes of the hotel staff, I didn't explain to you that the hotel's rooms are all new except the old rooms. Any questions you have during your stay can be asked to the hotel staff, who can solve your problems. Sorry again! I wish you all the best

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The photos online are of Building A. I found that they do have some rooms that are in Building A that have not been refurbished. So if you want the nicer rooms you need to request which category of room they are when booking. The front desk staff was very helpful, especially with someone that does not speak Chinese. Breakfast buffet was very good.
Stayed 6 nights in Nov 2019
Response from yun on 27 Nov 2019
Dear guests, only the best rooms in building a are not decorated. The others are all new rooms. Next time you come to check in, you can arrange a new room with the front desk. I wish you all the best～

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room / F & B are great, front desk needs training
I would give it 4.5 stars as staff of front desk are trying to be helpful, though they are often short handed and do not have enough local knowledge. Hotel provides free airport transport within certain hours and are reliable. If it is beyond the time limit, it can help arrange fee car service. Its Food & Beverage are great. No complaints there. Rooms are well decorated and clean. near western style mall, but far from robust local venues like East Gate district, which will cost you close to RMB$200 each way to get to. Real close to airport and ferry terminal, however. If you can speak some Chinese, it will be helpful. Staff are great and helpful if they are available. Mattress tend to be on the harder side.
Stayed 1 night in Aug 2019
Response from Joe on 3 Sept 2019
Thank you for your evaluation of Hanyong Hotel. The hotel will further strengthen the training of front desk staff to improve service quality. There are also some big squares nearby, one square city. Looking forward to your next stay! I wish you a happy life and all the best.

10/10 Excellent

karlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from 小永 on 13 Jul 2019
感谢您对我们酒店的支持，期待您的下次入住。

8/10 Good

Atsunori

Business traveller
Liked: Staff & service
出張の為利用させていただきました。ビジネスマンに人気でコスパも良く朝食も美味しく交通の便が非常に良いです。また出張の際は利用させていただきたいです。
Stayed 2 nights in Mar 2023
Response from joe on 6 Apr 2023
当ホテルにご宿泊いただき、大変光栄に存じます。ご好評ありがとうございました！またのお越しをお待ちしております！万事順調でありますように

8/10 Good

Ming Leung Simon

Stayed 3 nights in Feb 2023

8/10 Good

Chi Nam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Joe on 9 Jun 2021
Dear guests, Hello! Thank you very much for your support to Hanyong hotel. At the same time, I am honored to provide you with the best service. Whether you are on business or travel, you are welcome to choose Hanyong again! Looking forward to your coming again! I wish you all the best

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Joe on 9 Jan 2020
感谢您的好评，您的支持就是小永前进的最大动力，我们一定会再接再厉，期待您再次光临~

6/10 Okay

Wong

Business traveller
Disliked: Cleanliness
酒店的内装也很久了，去不了異味。
Stayed 1 night in Nov 2019
Response from yun on 3 Dec 2019
尊敬的客人，您好！感谢您选择我们汉永酒店，非常遗憾给你一个不愉快的入住体验，不知道您说的异味是哪种异味呢？酒店是去年6月份装修完成的呢。谢谢您提出宝贵的意见，祝您一切顺利～

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足でした。空港に近くてとても便利です。
Stayed 3 nights in Oct 2019
Response from JOE on 22 Nov 2019
尊敬するお客様、漢永ホテルに対するご支援と承認に感謝します。今度チェックインしてください。何か問題があれば、フロントにフィードバックしてください。

10/10 Excellent

Chiaching

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
入住時，Check in態度很棒，到房間時，房間的鎖是壞掉的，反映後，很快的就協助換房！很棒
Stayed 1 night in Oct 2019
Response from JOE on 30 Oct 2019
收到您的称赞简直太开心了！我们将继续努力给您最舒适最安心的入住环境。期待您下次入住，祝您生活愉快～

8/10 Good

Bluelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
就是地點離地鐵站比較遠，前台小姐姐有禮貌，耐心解答我的問題，還把我的優選房升級了豪華房，房間乾淨，硬件很新，冷氣也夠，送的早餐味道不錯，但種類有點少，整體來說這價錢算是很不錯，下次還會再來
Stayed 2 nights in Sep 2019
Response from joe on 21 Oct 2019
简简单单的一番话，是满满的鼓励，是稳稳的信任，是谁也抢不走抹不掉的成就感。关于早餐问题已向领导反馈，想问您有没有好的建议和喜好方便我们做改善呢。感谢您对汉永的支持，期待您下次入住，祝您事事顺利哦～

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from JOE on 24 Oct 2019
感谢您对汉永酒店的支持！愿所有的幸福都追随着您，祝您身体健康，事事顺利！！

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
満足した点：セキュリティがしっかりしてる。部屋が広い。大きいホテルなのでバスで帰りやすい。 不満足な点：ホテル内のコンビニは高い。
Stayed 4 nights in Aug 2019
Response from Joe on 3 Sept 2019
漢永ホテルを評価してくれてありがとうございます。近くに大きなデパートがたくさんあります。買い物が必要なら、行ってみてもいいですよ。今度のチェックインを楽しみにしています。楽しい生活を過ごしてください。

6/10 Okay

Verified traveller

ホテルの部屋はサンタルは臭いから、自分用のサンタルは持っていくと便利です。
Stayed 2 nights in Jul 2019
Response from yun on 25 Jul 2019
ご在住中にご不快を感じられ、お詫び申し上げます。もしこれから部屋について何かご問題もしくは困ってるな場合。本ホテルには専門の日本語通訳担当者がございます。 この度ご不快を感じられ、誠にお詫び申し上げます。

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很新的酒店，价格太划算
Stayed 1 night in Jul 2019
Response from 小永 on 10 Jul 2019
早上好，谢谢您的支持，期待您的下次入住。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 강력추천
바오안, 푸용 출장은 여기 호텔 강추. 주변 식당도 좋고, 호텔도 깨끗하다.
Stayed 1 night in Apr 2019
Response from 小永 on 13 Jun 2019
존경하는 손님, 한영호텔에 대한 긍정과 호평에 감사드립니다. 한영호텔은 다음 입주를 기대합니다.

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗な部屋
綺麗な室内でいつも満足しております。
Stayed 2 nights in Apr 2019
Response from 小永 on 13 Jun 2019
尊敬するお客様、漢永ホテルにチェックインしてくれてありがとうございます。ご満足は漢永努力の最大の動力です。今度のチェックインを楽しみにしています。