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Raffles Shenzhen

4.5 star property
Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants

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Indoor pool
Property video
View from room
View from room
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym
The current price is RM1,078
RM1,257 total
includes taxes & fees
6 Jul - 7 Jul

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premier King City View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles Suite

Premium bedding, down duvets, pillow-top beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay Port - 13 min walk - 1.1 km
  • MixC Shopping Mall - 19 min walk - 1.6 km
  • Splendid China Folk Village - 7 min drive - 7.6 km
  • Window of the World - 7 min drive - 6.9 km
  • Yifang Center - 9 min drive - 9.2 km

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 40 min drive

Restaurants

  • ‪顺德佬天心酒楼 - ‬4 min drive
  • ‪张亮麻辣烫 - ‬4 min drive
  • ‪木屋烧烤 - ‬6 min drive
  • ‪康寿堂凉茶王南油店 - ‬4 min drive
  • ‪西餐咖啡 - ‬4 min drive

About this property

Raffles Shenzhen

Luxury hotel near Happy Coast
Located close to Window of the World and Shekou Ferry Terminal, Raffles Shenzhen provides a free food/drink shopping service, a terrace and 2 coffee shops/cafes. Treat yourself to a manicure/pedicure, a body treatment or aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, express check-in and a water dispenser
Room features
All 168 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and separate baths/showers
  • LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

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View from room

ANDAZ SHENZHEN BAY, BY HYATT

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 45 reviews
The price is RM1,180
RM1,376 total
includes taxes & fees
6 Jul - 7 Jul
ANDAZ SHENZHEN BAY, BY HYATT

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 298 for adults and from CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Raffles Shenzhen?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Raffles Shenzhen on 6 Jul 2025 start from RM 1,078.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles Shenzhen?

Self-parking is free at this property.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Raffles Shenzhen?

Checkout is at noon.

Where is Raffles Shenzhen located?

Located in Nanshan, this luxury hotel is 1.1 mi (1.8 km) from Happy Coast, and within 6 mi (10 km) of Window of the World and Splendid China Folk Village. Shekou Ferry Terminal and Yifang Center are also within 9 mi (15 km). Shenzhen Bay Checkpoint Station is only a 2-minute walk and Dengliang East Station is 18 minutes.

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Raffles Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024

8/10 Good

Mona

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mie Yee

Stayed 1 night in Feb 2025

10/10 Excellent

Hyunju

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

oc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Po foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Siu Pang

Stayed 1 night in Aug 2023