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Reviews of H Life Hotel Nanshan Branch Shenzhen

3.5 out of 5
H Life Hotel Nanshan Branch Shenzhen
No.1141 Nanshan Avenue, Nanshan District, Shenzhen

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 15 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room facility was poor, no fridge, no electricity in the socket next to the sink, the glass door was difficult to slide. The room was a bit pricey.
Response from h life on 11 Apr 2018
Thank you for sharing your experience with ctrip community. Your feedback is extremely important for us. We apologize if our service did not meet your expectations. We will review our service standard and make sure that improvements are made. Please consider staying in our hotel again. We will do our best and prove the high quality service of our hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Clean but small room
Response from h life on 11 Apr 2018
Thank you for sharing your experience with ctrip community. Your feedback is extremely important for us. We apologize if our service did not meet your expectations. We will review our service standard and make sure that improvements are made. Please consider staying in our hotel again. We will do our best and prove the high quality service of our hotel.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good find in the city
hotel is very clean , people are polive limited English but helpful rooms are excellent and we'll kept. WiFi signal is weak, the breakfast is a tradition Chinese breakfast if you are a westernerror and not used to this style you will be disappointed I would stay here in my future travels to shenzhen
Stayed 6 nights in Oct 2017

8/10 Good

kok Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice design hotel
The hotel design was nice although it look old from outside. Nice are very professional. Is located near Nanshan train station. But was showing correctly on the map in hotels.com but still not diffcult to find. Is exit A from the subway Nanshan

8/10 Good

Wai-Wah

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Noppakorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Good interior. Only 5-10 minutes walk
Nice hotel, Good interior. Only 5-10 minutes walk from MRT (Nanshan station).

6/10 Okay

Verified traveller

Decent deal, very workable with a couple caveats
I spent three total nights in this hotel while on a vacation with my wife and two kids. This neighborhood (Nanshan) in Shenzhen is expensive for a person looking for something above a local hotel. It's a little hard to find. The sign is big but figuring out the entrance took some energy. There is not a driveway and you have to check in on the 5th (?) floor after taking an unmarked elevator. If you are new to China, you should take someone who speaks your language and Chinese to help you check in. I have worked in China for for more than 15 years and speak a smattering of Chinese. On the first night, our two-bedroom suite became two rooms due to a plumbing issue. We were effectively made whole, but it made for a 15 minute check-in with a lot of google translating. On the second check-in, we were in a suite but then had to work getting direction to it's location in another building via an unmarked elevator outside across the alley. There was no natural light in the first room, just a fake plant/atrium thing outside a window. Kinda weird but probably made for a quieter room. - there is no english television - internet is no worse than anywhere else. - breakfast is mostly chinese but should be ok for most - building is odd the first time you approach it. (elevator entrance off of an alley)

8/10 Good

Glady

Stayed 1 night in Dec 2023

10/10 Excellent

YU-TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便
Stayed 2 nights in Jan 2019

10/10 Excellent

Fu-Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
硬體設備真的待加強
人員服務很好但飯店硬體設備真的太糟。1. 沒有可以放行李的小檯子，行李只能放地上，每次要拿衣服只能蹲地上打開行李。 2. 沒有衣櫃，只有掛勾，連衣架都沒有，襯衫或西裝外套只能掛著，挺糟。 3. 廁所一直傳來水管內汙水味道，整個房間跟衣服都是那味道，很臭。 4. 房內電話完全無法打外線，服務人員說房客只能用自己手機打。 這並沒有考慮到沒有國內手機號的外籍旅客，我第一次在國內住到電話無法打外線的飯店，有點誇張。 整體來說，除了清潔阿姨很親切外，其他一切都有點糟，以這個價錢，不應該是這種硬體設備，客觀的說，我不會推薦給其他人。
Response from H life on 24 Apr 2018
尊贵的宾客，您好！感谢您入住华里酒店并提出宝贵意见。此次入住未能为您带来最佳体验，在此向您表示深深的歉意。您的意见酒店非常重视，您的点评已经反馈至的酒店相关部门，我们会加强各方面的管理。会更加努力争取为您及所有宾客提供更舒适更愉悦的体验，诚挚期待您的下次光临。祝您生活愉快！

6/10 Okay

文鴻

Liked: Cleanliness, room comfort
房間有煙味，臨馬路 有點吵
Response from H life on 13 Apr 2018
尊敬的顾客，感谢您入住华里酒店，我们很高兴能为您服务，关于给您安排的房间没有达到您的要求这方面，我们以后会加强这方面的服务，希望您下次入住时能给您带来不一样的畅顺、快捷感受，也感谢您对我们的长期支持，很期待再次为您服务！

8/10 Good

MIchelle, 香港

Liked: Staff & service
性價比高
房間算寬敞舒適，價錢合理，交通方便，酒店門口有巴士去蛇口，往返南山地鐵站5分鐘，往海岸城15分鐘 浴室去水位有異味，洗手盆去水喉設計欠佳，去水聲極大
Stayed 2 nights in Feb 2018
Response from h life on 13 Apr 2018
亲爱的顾客，感谢您选择华里酒店，我们很高兴为您服务！相信您已亲身体会到酒店位置的便捷，这也正是大多数客人选择我们酒店的原因之一。抱歉我们的房间设施没给您带来满分100的入住体验，目前我们已经正在逐步更新客房的设施，力求让住客满意，希望下次您入住时能给您带来不一样的畅顺、快捷感受，很期待再次为您服务！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚
來了不後悔
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
飯店內環境不錯，房間乾淨，還提供免費上網手機， 唯一比較奇怪的是浴室洗手台和床沒有隔間。
Stayed 4 nights in Jan 2018

8/10 Good

yusuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
概ね良好
冷蔵庫が部屋に備え付けられていなかったのと、湯船がなかったのは残念、説明にはあったのかな？
Stayed 5 nights in Nov 2017

10/10 Excellent

yen hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨
服務人員親切
Stayed 2 nights in Oct 2017

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
性價比NONO,商務比較合適
共400多元這個價錢性價比很一般,商務可能比較合適 , 房間很一般比較小,算清潔没臭味,特別要提醒最好在南山地鐵下車.HOTELS.COM的地圖没顯示害我們坐了好久的地鐵=_=... 南山站走5分鐘到酒店.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wan-Ju

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
公共空間很漂亮，商務房房間很大，但房間一直有個排水管的臭味，其他都很好

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
立地条件はよい。簡素だが部屋はきれい。朝食も悪くはない。ロビーが５階で１階はエレベーターホールはなく粗末

8/10 Good

Verified traveller

Liked: Staff & service