Hotel berdekatan Shell Grotto

"Very friendly staff and very good amenities all round ."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"A lovely caravan thats been lovingly maintained"

"Great! Immaculate rooms, lovely staff, good beer and nice location in the wonderful town of Usk."

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."

"Lovely clean rooms set in a lovely hotel with beautiful surroundings. Carpark had plenty of space. The pub/restaurant was fantastic. One of the best steaks I’ve had. I was impressed by the wine list as it had plenty of choice of fantastic wines. Only downside was they stopped serving drinks at 10pm. Much too early to shut shop after you’ve been in the restaurant all evening. Other than that, we were satisfied."

"I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking."

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"Excellent breakfast"

"Nice stay, friendly, helpful staff, lovely room decoré/amenities"

"Amazing as always. You can't find a better place to stay in the area."

"Great hotel. Shame we didn’t have a long enough stay to use all the facilities. Friendly staff Excellent bar food Would recommend a visit"

"no issues"

"The breakfast was lovely. There’s no air-conditioning so you’ll have to crack the window. There’s some stairs, so just be aware that you need to carry your luggage up some stairs. The staff are very helpful and friendly. "

"A good spacious apartment with easy access for parking, excellent bed, TV and shower. Apartment would really benefit from a freezer section in the fridge, oven (or microwave which you can use as an oven) and more utensils (decent sharp knife, tin opener, kitchen towel, bin bags etc) but overall very good. I've stayed here before in a different, better equipped apartment and would definitely recommend it. Check in is very quick and easy and the parking is super convenient. Thanks for a good stay."

"Cleanliness"