Exterior

Reviews of ibis Budget Sheffield Centre St Marys Gate

3 out of 5
ibis Budget Sheffield Centre St Marys Gate
Velocity Tower, 10 St Marys Gate, Sheffield, England

Reviews

8.4

Very good

Rating 10 - Excellent. 161 out of 360 reviews" "
Rating 8 - Good. 133 out of 360 reviews" "
Rating 6 - Okay. 28 out of 360 reviews" "
Rating 4 - Poor. 20 out of 360 reviews" "
Rating 2 - Terrible. 18 out of 360 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohar

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. It was clean and quiet.
Stayed 1 night in Apr 2024
Response from Dayana Kancheva on 2 May 2024
Dear Mohar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, modern hotel- room was a touch small but had everything you need... Only downside was the windows don't open and the Air Con was broken (we were given the room despite a note being behind reception telling staff not to allocate that room out due to broken AC)... No on site car park but discounted rate for the local car park of £9/24hours was a bonus. All in all a great hotel for a night or two...
Stayed 1 night in Apr 2024
Response from Dayana Kancheva on 23 Apr 2024
Dear Matt,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be nice, clean, and modern, and that your room had everything you needed. However, we apologize for any inconvenience caused by the broken air conditioning in your room. We'll make sure to address this issue promptly to ensure a comfortable stay for our future guests. We appreciate your understanding regarding the room allocation and are pleased that the discounted rate for the local car park was a bonus for you. It's great to hear that overall you had a positive experience with us, and we hope to welcome you back for another great stay in the future!Kind Regards,Dayana KanchevaGeneral Manager

4/10 Poor

Marie

Travelled with group
Liked: Cleanliness
Parking not on site, its quite a walk when you have luggage and costs you, then there was a vuy in reception on our return from a night out pretending to work at the hotel, basically a predator for young girls, not safe at all. He scared me alot when he attempted to get access to my room.
Response from Dayana Kancheva on 26 Mar 2024
Dear Marie,Thank you for taking the time to share your concerns with us. We understand the importance of addressing issues promptly and ensuring our guests feel safe and comfortable during their stay. We have thoroughly investigated the incident you mentioned regarding the individual in the reception area and have taken appropriate action to address this matter internally.Additionally, we have responded to your concerns via email to provide further details and address any additional questions or feedback you may have. We appreciate your understanding and value your feedback as it helps us improve our services for all our guests.Kind Regards,Dayana KanchevaGeneral Manager

6/10 Okay

Benjamin

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice staff, and a quiet room. For the price its a good hotel a convenient distance for the city centre.
Stayed 2 nights in Mar 2024
Response from Dayana Kancheva on 26 Mar 2024
Dear Benjamin,Thank you for taking the time to leave us a review. We are delighted to hear that you found our staff to be nice and enjoyed a quiet room during your stay. It's wonderful to know that you found our hotel to be good value for the price and conveniently located for accessing the city center.We appreciate your kind words and look forward to welcoming you back on your next visit to Sheffield.Kind Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and breakfast area
Stayed 1 night in Mar 2024
Response from Dayana Kancheva on 20 Mar 2024
Dear Alan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dayana Kancheva on 13 Feb 2024
Dear Lucy,Thank you for taking the time to rate your recent stay with us. We are delighted to see that you had a fantastic experience during your time at our hotel. Your 4-star rating is greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Best Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel
The room was small & did not have a hairdryer, but I expected this as it is sold as a budget hotel. However the room was big enough for my needs (I only wanted it to sleep, shower & get changed), it was clean, bright & had tea/coffee making facilities. Downstairs there is a very nice coffee shop & our included breakfast was good quality with plenty of choice. All the staff we pleasant, friendly & helpful.
Stayed 2 nights in Jan 2024
Response from Dayana Kancheva on 7 Feb 2024
Dear Susan,Thank you for taking the time to share your feedback following your recent stay at our hotel. We're delighted to hear that despite some limitations, you had an overall enjoyable experience with us.As an economy hotel, we aim to provide comfortable accommodations at an affordable price point, and we're pleased to know that our room size and amenities met your needs. We're glad you found your room clean, bright, and equipped with tea/coffee making facilities.It's wonderful to hear that you enjoyed the offerings at our coffee shop and that you found our breakfast to be of good quality with plenty of choices. Your satisfaction with our included breakfast is a testament to our commitment to providing a satisfying dining experience for our guests.We greatly appreciate your kind words regarding our staff. Providing excellent service with a warm and friendly attitude is something we strive for, and it's rewarding to know that our efforts made a positive impression on you.Your feedback is invaluable to us, and we will use it to continue improving our services and offerings. We hope to have the pleasure of welcoming you back on your future visits to the area.Warm regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean , functional , trendy and small rooms
The rooms are very small but clean and functional. Doorstairs is trendy and has coffee shop with pastrys.
Stayed 1 night in Jan 2024
Response from Dayana Kancheva on 28 Jan 2024
Dear Neil,Thank you for taking the time to share your feedback. We're thrilled to hear that you found Ibis Budget Sheffield Centre- St Mary's Gate to be a cost-effective, clean, and functional choice.We're delighted that you enjoyed the trendy atmosphere downstairs, featuring a coffee shop with pastries. Your comments are valuable to us, and we appreciate your recognition of our efforts to provide a clean and functional space for our guests.We look forward to the pleasure of welcoming you back whenever your travels bring you to Sheffield. Best Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for short stay on a budget.
On a budget definitely worth staying for a couple nights - quite small rooms but that doesn’t bother me personally. If you just want basics (bed, shower, toilet) it’s perfectly reasonable. No: mini fridge or hair conditioner (it’s the all in 1 shampoo shower gel stuff) if you look for that. Room was clean. Bed wasn’t great but I’ve had worse in more expensive hotels. I think it’s well worth the price if you’re going for a short stay.
Stayed 1 night in Jan 2024
Response from Dayana Kancheva on 23 Jan 2024
Dear Alexander,Thank you for taking the time to share your experience with us. We're pleased to hear that you found Ibis Budget Sheffield Centre- St Mary's Gate worth staying at for a couple of nights, especially given its budget-friendly nature.We appreciate your understanding of the room size and your acknowledgment that, for the basics like a bed, shower, and toilet, our hotel offers reasonable accommodations. Your comments about the cleanliness of the room are valuable, and we're glad to know you found it well-maintained.We take note of your observations about the absence of a mini-fridge and hair conditioner. Your feedback is important, and we'll consider ways to enhance our offerings based on guest preferences.We hope to have the opportunity to welcome you back for another short and comfortable stay.Kind Regards,Dayana KanchevaGeneral Manager

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay or overnight pit stop
Lovely staff, rooms very small and basic however nice and clean. Slightly overpriced for what you get but fine for a short stay if you don’t plan on spending much time in the room, or quick overnight pit stop.
Stayed 1 night in Jan 2024
Response from Dayana Kancheva on 21 Jan 2024
Dear Jodie,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dayana Kancheva on 21 Jan 2024
Dear Brian,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Dayana KanchevaGeneral Manager

6/10 Okay

Verified traveller

Liked: Room comfort
It served the purpose of somewhere to sleep but nothing more than average overall. The room wasn’t completely clean and the customer service wasn’t great but is a basic hotel so fine overall, feels like it just needs a bit of a refresh.
Stayed 1 night in Jan 2024
Response from Dayana Kancheva on 21 Jan 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest evaluation of your stay.We apologize for falling short of your expectations, particularly in terms of room cleanliness and customer service. Your comments are valuable to us, and we take them seriously. Rest assured, we will address these concerns with our team to ensure improvements are made.We appreciate your understanding of our hotel's basic nature, and we'll certainly consider your suggestion for a refresh. We're committed to providing a comfortable and satisfactory experience for all our guests, and your input will guide us in making necessary adjustments.We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best Regards,Dayana KanchevaGeneral Manager

8/10 Good

Parm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jan 2024
Response from Dayana Kancheva on 21 Jan 2024
Dear Parm,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A budget hotel but very good
We had a great stay. The hotel was very clean, the bed very comfortable. It was in a very good location for the city centre. The staff were very friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Dayana Kancheva on 12 Jan 2024
Dear David,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay, found our hotel clean and well-located, and enjoyed the comfort of our beds. It's also wonderful to know that our staff left a positive impression with their friendliness and helpfulness. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Best Regards,Dayana KanchevaGeneral Manager

6/10 Okay

Ioannis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok for a business trip
It is an option for a night if you go for a business trip. Breakfast wasn’t very rich I would have liked to have a few more options as it was very basic.
Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 7 Feb 2024
Dear Ioannis,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your patronage, especially during your business trip.We regret to hear that our breakfast options did not fully meet your expectations. We understand the importance of starting the day off right with a satisfying meal, and we apologize for any inconvenience caused by the limited variety available during your visit.Your comments regarding our breakfast offerings have been duly noted, and we will certainly take them into consideration as we continually strive to enhance our guests' experiences. We are committed to providing a breakfast that caters to a variety of tastes and preferences, and your feedback helps us in this endeavor.Should your travels bring you back to the area in the future, we hope to have the opportunity to welcome you back and provide you with an improved breakfast experience that exceeds your expectations.Thank you again for your valuable feedback.Warm regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas night
All round easy and much better than expected
Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 27 Dec 2023
Thank you for sharing your experience! We're thrilled to hear that your stay exceeded your expectations. Making our guests' experiences seamless and enjoyable is always our goal. We hope to have the pleasure of hosting you again in the future.Best Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

So Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and simple
Convenient location, near my office just 5 mins walk. Perfect for business stay
Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 27 Dec 2023
Dear So Man,It's wonderful to hear that our location perfectly suited your business needs! We aim to provide a convenient and comfortable stay for our guests, especially those traveling for work. Thank you for choosing us, and we look forward to welcoming you back for your next business trip.Warm Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent low budget hotel, with comfy beds and pillows, bathroom is nice, and a lovely bar-coffee lounge area in reception. And only a short walk to the centre of town
Stayed 2 nights in Dec 2023
Response from Dayana Kancheva on 27 Dec 2023
Dear David,We're thrilled to hear you enjoyed your stay with us! It's fantastic to know that our comfy amenities and convenient location made your experience memorable. We hope to welcome you back soon for another enjoyable visit.Warm Regards,Dayana KanchevaGeneral Manager

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cafe.
Stayed 2 nights in Dec 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous
Basically was laughed at when I asked about parking… also terrible attitude by the staff
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, rooms are very small but fine for one night. Breakfast good. Traffic noise was a bit of an issue but nothing major. Would stay again.
Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 20 Dec 2023
We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service
Never again
The room looks bigger on the pictures of advertising but the room is really small had to block our only exit with the pram otherwise we could not move kettle at reachable hight for kids mattress needs changing was all bumpy
Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 20 Dec 2023
Dear Gemma,I'm sorry to hear about the discrepancy between the room's appearance in the advertising pictures and its actual size. Your feedback regarding the confined space, challenges with the pram, kettle accessibility, and the mattress quality is valuable. I'll ensure these concerns are duly noted and addressed to improve our guests' experiences. Thank you for sharing these details, and we hope for another opportunity to provide you with a more comfortable stay in the future.Kind Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Denzil

Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a good position for the xmas market and shopping. The staff were very friendly, but one of the people on duty didnt understand alot of English, so it took us until the next day to get a kettle that was missing from our room, and we never did get the extra pillow. Prices for food and drinks very good, so overall good value for money
Stayed 2 nights in Dec 2023
Response from Dayana Kancheva on 10 Dec 2023
Dear Christine,Thank you for sharing your experience. We're thrilled to hear that our location worked well for your visit to the Christmas market and shopping. Your feedback about the language barrier is noted, and we apologize for any inconvenience caused regarding the missing kettle and pillow. We appreciate your positive remarks about our food and drink prices, and we hope to welcome you back for an even better experience in the future. Your comfort and satisfaction are our priorities.Kind Regards,Dayana KanchevaGeneral Manager

8/10 Good

Deyone Milana

Liked: Cleanliness, staff & service, property conditions & facilities
It nice clean an cozy location. The staff was quite nice and helpful. It is also a walkable distance from the centre.
Stayed 2 nights in Dec 2023
Response from Dayana Kancheva on 10 Dec 2023
Dear Detone Milana,Thank you for your kind words! We're glad you found our hotel nice, clean, and cozy. Our staff strives to be accommodating and helpful, and we're delighted that you had a pleasant experience with them. Being within walking distance from the city center adds to the convenience. We hope to have the pleasure of hosting you again in the future!Kind Regards,Dayana KanchevaGeneral Manager

2/10 Terrible

Christopher

Stayed 1 night in Dec 2023
Response from Dayana Kancheva on 10 Dec 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

So Man

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean & simple. Perfect for a business stay.
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 3 Dec 2023
Dear So Man,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

M

Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

6/10 Okay

Simon

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Shangcheng

Stayed 3 nights in Nov 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

sarah

Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Dec 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and easy
Hotel was easy to find by car, took a while to find somewhere to park close to hotel as because of incident on motorway we didn't get to hotel until 1am and I didn't want to walk back from the recommended car park alone. Very easy to check in, room was perfectly adequate with comfy bed. Had to go back down to reception as no pillows on bed, but the guy was very quick to bring some up. Breakfast was good and check out very easy. I would definitely stay again. Easy to get into centre of town and to university.
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Nov 2023
Thank you for sharing your experience! We're glad you found our hotel easy to locate and that the check-in process was smooth, despite your late arrival. I apologize for the inconvenience regarding the pillows, but I'm pleased our staff quickly addressed it for you. It's great to hear that you found the breakfast good and the check-out process easy. We appreciate your kind words and look forward to welcoming you back during your next visit to town!Kind Regards,Dayana KanchevaGeneral Manager

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and rooms were clean and adequate and you could regulate the heating to suit yourself in each room which was good. Beds were very comfortable. Joanne and Dayana were very nice and so helpful. Would recommend this hotel for a visit to Sheffield.
Stayed 2 nights in Nov 2023
Response from Dayana Kancheva on 20 Nov 2023
Dear Elizabeth,Thank you for sharing your experience! We're delighted to know that you found our hotel good, with clean and comfortable rooms. It's fantastic to hear that Joanne and Dayana provided excellent service and were so helpful during your stay. We truly appreciate your recommendation and hope to welcome you back for another enjoyable visit to Sheffield!Best Regards,Dayana KanchevaGeneral Manager

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Nov 2023
Dear Brian,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean breakfast was good plenty to choose from
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 20 Nov 2023
Dear David,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

So Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dayana Kancheva on 15 Nov 2023
Dear So Man,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

6/10 Okay

Samsam

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Dayana Kancheva on 13 Nov 2023
Dear Samsam,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great room, cleaned nicely everyday. friendly staff
Stayed 3 nights in Oct 2023
Response from Dayana Kancheva on 31 Oct 2023
Dear Thomas,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 31 Oct 2023
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I have just come back from a two night stay at the Ibis St Mary’s Gate in Sheffield and it was wonderful!! The staff are really friendly, the rooms are very clean and all the facilities are just a bus ride away! We caught the X1 to Meadowhall, the bus stop was by the car park on Eyre Street.
Stayed 2 nights in Oct 2023
Response from Dayana Kancheva on 29 Oct 2023
Dear Sonia,Thank you for sharing your delightful experience at Ibis St Mary’s Gate, Sheffield! We're thrilled to hear you had a wonderful stay and found our staff friendly, rooms clean, and our location convenient for your travel needs. It's fantastic to hear that our proximity to transport options met your expectations.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Kind Regards,Dayana KanchevaGeneral Manager

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dayana Kancheva on 29 Oct 2023
Dear Amanda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Darrel

Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 29 Oct 2023
Dear Darrel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son needed few days due to changes with his rental contract hotel staff were very understanding and obliging
Stayed 4 nights in Oct 2023
Response from Dayana Kancheva on 25 Oct 2023
Dear Tracey,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Dayana Kancheva on 24 Oct 2023
Dear Glyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Beverly

Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 24 Oct 2023
Dear Beverly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 23 Oct 2023
Dear Amanda,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

So Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 23 Oct 2023
Dear So Man,We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok
Stayed 9 nights in Sep 2023
Response from Dayana Kancheva on 17 Oct 2023
Dear Tamara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dayana Kancheva on 17 Oct 2023
Dear Victoria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager