Search Chalets in Sheerness

"A/C was very good."

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day. "

"A modern room with a great location and, in this room anyway, a really nice view of the cathedral. Staff is also very good and I enjoyed the breakfast."

"The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment. "

"There was not really a beach to view"

"Good hotel, much better than our last stay! Barman was excellent. "

"Lovely and luxurious "

"The staff , Sophie and Amy(? Receptionist )were excellent, and could not be faulted, especially when the management pushed against the already agreed fried breakfast, and called the receptionist in from home to tell me I only had access to a ‘continental’ breakfast rather than a cooked one. I offered to discuss the issue directly with the management, but they still pushed and I had to show a screenshot of the messages I had received from the hotel indicating a cooked breakfast was included. Again, this was via the unfortunate receptionist, who had returned to the hotel, and I assume would not be paid. In the end it was reluctantly agreed, to allow my partner and me to have the expected cooked food. The breakfast was excellent- thank you Sophie. As an aside the single pillows were rock hard and at 0300 we were serenaded by a nearby rookery "